| Acknowledgements |
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xiii | |
| Foreword |
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xvi | |
| Preface |
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xix | |
| Introduction |
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xxi | |
| How to use the Rules |
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xxviii | |
| Walk your talk |
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2 | (2) |
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4 | (2) |
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6 | (2) |
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8 | (2) |
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4 Carve out a niche for yourself |
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10 | (2) |
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5 Under promise and over deliver |
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12 | (2) |
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14 | (2) |
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7 Be 100 per cent committed |
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16 | (2) |
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8 Learn from others' mistakes |
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18 | (2) |
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9 Enjoy what you are doing |
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20 | (2) |
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10 Develop the right attitude |
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22 | (2) |
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11 Be passionate but don't kill yourself |
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24 | (2) |
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26 | (2) |
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13 Never let anyone know how hard you work |
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28 | (2) |
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14 Keep your home life at home |
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30 | (2) |
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Know that you're being judged at all times |
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32 | (22) |
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15 No touching -- except for handshakes |
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34 | (2) |
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16 No limp fish - develop the perfect handshake |
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36 | (2) |
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17 Exude confidence and energy |
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38 | (2) |
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18 Develop a style that gets you noticed |
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40 | (2) |
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19 Pay attention to personal grooming |
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42 | (2) |
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44 | (2) |
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46 | (2) |
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48 | (2) |
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50 | (2) |
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24 Big brother is watching you |
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52 | (2) |
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54 | (24) |
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25 Know what you want long term |
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56 | (2) |
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26 Know what you want short term |
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58 | (2) |
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27 Study the promotion system |
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60 | (2) |
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62 | (2) |
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64 | (2) |
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66 | (2) |
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31 Know yourself -- strengths and weaknesses |
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68 | (2) |
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32 Identify key times and events |
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70 | (2) |
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72 | (2) |
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34 Look for opportunities |
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74 | (2) |
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35 Make learning a lifelong mission |
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76 | (2) |
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If you can't say anything nice -- shut up |
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78 | (22) |
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80 | (2) |
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82 | (2) |
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84 | (2) |
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39 Compliment people sincerely |
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86 | (2) |
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40 Be cheerful and positive |
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88 | (2) |
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90 | (2) |
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42 Use `please' and `thank you' |
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92 | (2) |
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94 | (2) |
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96 | (2) |
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98 | (2) |
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100 | (26) |
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46 Know the ethics of your industry |
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102 | (2) |
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47 Know the legalities of your industry |
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104 | (2) |
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48 Set personal standards |
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106 | (2) |
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108 | (2) |
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50 Never cover up for anyone else |
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110 | (2) |
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112 | (2) |
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52 Know the difference between the truth and the whole truth |
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114 | (2) |
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53 Cultivate your support/contacts/friends |
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116 | (2) |
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118 | (2) |
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55 Understand others' motives |
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120 | (2) |
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122 | (2) |
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57 Put things in perspective |
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124 | (2) |
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126 | (22) |
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58 Know the corporate culture |
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128 | (2) |
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130 | (2) |
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60 Dress up or down accordingly |
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132 | (2) |
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61 Be adaptable in your dealings with different people |
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134 | (2) |
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62 Make your boss look good |
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136 | (2) |
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63 Know where to hang out, and when |
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138 | (2) |
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64 Understand the social protocols |
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140 | (2) |
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65 Know the rules about authority |
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142 | (2) |
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66 Never disapprove of others |
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144 | (2) |
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67 Understand the herd mentality |
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146 | (2) |
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148 | (24) |
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150 | (2) |
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152 | (2) |
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154 | (2) |
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156 | (2) |
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72 Address corporate issues and problems |
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158 | (2) |
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73 Make your company better for having you there |
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160 | (2) |
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74 Talk of `we' rather than T |
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162 | (2) |
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164 | (2) |
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76 Spend more time with senior staff |
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166 | (2) |
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77 Get people to assume you have already made the step |
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168 | (2) |
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78 Prepare for the step after next |
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170 | (2) |
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172 | (20) |
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79 Ask questions in times of conflict |
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174 | (2) |
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176 | (2) |
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81 Know when to keep your opinions to yourself |
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178 | (2) |
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180 | (2) |
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83 Never lose your temper |
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182 | (2) |
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184 | (2) |
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85 Know how to handle other people's anger |
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186 | (2) |
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188 | (2) |
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87 Be objective about the situation |
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190 | (2) |
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Know the system -- and milk it |
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192 | (22) |
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88 Know all the unspoken rules of office life |
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194 | (2) |
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89 Know what to call everyone |
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196 | (2) |
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90 Know when to stay late and when to go early |
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198 | (2) |
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91 Know the theft or perks rule |
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200 | (2) |
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92 Identify the people who count |
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202 | (2) |
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93 Be on the right side of the people who count |
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204 | (2) |
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94 Be well up on new management techniques |
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206 | (2) |
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95 Know the undercurrents and hidden agendas |
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208 | (2) |
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96 Know the favourites and cultivate them |
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210 | (2) |
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97 Know the mission statement -- and understand it |
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212 | (2) |
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214 | (24) |
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98 Identify the opposition |
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216 | (2) |
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218 | (2) |
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220 | (2) |
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101 Know the psychology of promotion |
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222 | (2) |
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102 Don't give too much away |
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224 | (2) |
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103 Keep your ear to the ground |
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226 | (2) |
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104 Make the opposition seem irreplaceable |
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228 | (2) |
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105 Don't damn the opposition with faint praise |
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230 | (2) |
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106 Capitalise on the career-enhancing moments |
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232 | (2) |
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107 Cultivate the friendship and approval of your colleagues |
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234 | (2) |
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108 Know when to break the rules |
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236 | (2) |
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238 | (22) |
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240 | (2) |
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242 | (2) |
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3 Know who you're dealing with |
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244 | (2) |
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246 | (2) |
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248 | (2) |
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250 | (2) |
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252 | (2) |
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8 Get people on your side |
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254 | (2) |
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256 | (2) |
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258 | (2) |
| Had enough yet ...? |
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260 | |
