Foreword |
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xvii | |
Acknowledgments |
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xix | |
About the Authors |
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xxi | |
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SECTION 1:SERVICE-ORIENTED ARCHITECTURE (SOA) STRATEGY |
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3 | (24) |
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Business Process Management (BPM) |
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4 | (2) |
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6 | (2) |
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8 | (2) |
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10 | (7) |
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Example of SOA as a Tactical Solution |
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13 | (1) |
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Example of SOA as a Strategic Solution |
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13 | (4) |
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Governance of Information Technology with an SOA Strategy |
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17 | (1) |
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Program Management Methodology |
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18 | (3) |
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Results of Studies on SOA |
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21 | (1) |
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22 | (1) |
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22 | (5) |
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SECTION 2:SERVICE-ORIENTED ARCHITECTURE (SOA) METHODOLOGY |
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Introduction to Program Management Methodology |
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27 | (34) |
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29 | (1) |
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Definition of Program Management Methodology for SOA |
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30 | (1) |
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Frameworks of Program Management Methodology for SOA |
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31 | (7) |
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31 | (1) |
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Framework of Communications |
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32 | (1) |
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Framework of Product Realization |
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32 | (1) |
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Framework of Project Management |
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33 | (1) |
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Framework of Architecture |
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34 | (1) |
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Framework of Data Management |
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35 | (1) |
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Framework of Service Management |
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35 | (1) |
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Framework of Human Resource Management |
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36 | (1) |
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Framework of Post Implementation |
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37 | (1) |
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37 | (1) |
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Business, Procedural, and Technical Factors for Enabling Frameworks of Methodology |
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38 | (1) |
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Responsibilities and Roles of Program Staff for Fulfilling Methodology |
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38 | (1) |
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Framework, Factor, and Staffing Summary |
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38 | (1) |
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Approach to Case Studies of Methodology of SOA |
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39 | (20) |
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59 | (2) |
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Deployment and Expansion of Web Services Based on SOA |
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61 | (36) |
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Case Study 1: Life Insurance Firm |
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61 | (8) |
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Core Project: Internal Department Process |
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61 | (1) |
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61 | (1) |
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62 | (1) |
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62 | (1) |
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Program Management Methodology: Overview |
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62 | (2) |
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Methodology Frameworks and Key Factor Highlights on Project |
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64 | (1) |
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64 | (1) |
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64 | (1) |
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64 | (1) |
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64 | (1) |
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65 | (1) |
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65 | (1) |
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65 | (1) |
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Human Resource Management |
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65 | (1) |
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65 | (1) |
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66 | (1) |
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66 | (1) |
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Maturity of SOA on Project |
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67 | (2) |
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Case Study 2: Investment Banking Firm |
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69 | (8) |
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Core Project: Internal Department Process |
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69 | (1) |
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69 | (1) |
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69 | (1) |
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70 | (1) |
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Program Management Methodology: Overview |
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70 | (2) |
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72 | (1) |
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72 | (1) |
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72 | (1) |
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72 | (1) |
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73 | (1) |
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73 | (1) |
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73 | (1) |
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Human Resource Management |
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73 | (1) |
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73 | (1) |
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74 | (1) |
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74 | (1) |
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Maturity of SOA on Project |
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75 | (2) |
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Case Study 3: Hardware Manufacturing Firm |
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77 | (6) |
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Core Project: Internal Department Process |
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77 | (1) |
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77 | (1) |
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77 | (1) |
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77 | (1) |
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Program Management Methodology: Overview |
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78 | (1) |
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79 | (1) |
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80 | (1) |
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80 | (1) |
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80 | (1) |
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80 | (1) |
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81 | (1) |
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81 | (1) |
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Human Resource Management |
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81 | (1) |
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81 | (1) |
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81 | (1) |
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82 | (1) |
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Maturity of SOA on Project |
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82 | (1) |
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Case Study 4: Hardware and Software Firm |
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83 | (6) |
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Core Project: Internal Department Proces |
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83 | (1) |
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83 | (1) |
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83 | (1) |
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83 | (1) |
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Program Management Methodology: Overview |
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84 | (1) |
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85 | (1) |
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86 | (1) |
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86 | (1) |
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86 | (1) |
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86 | (1) |
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86 | (1) |
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87 | (1) |
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Human Resource Management |
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87 | (1) |
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87 | (1) |
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87 | (1) |
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88 | (1) |
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Maturity of SOA on Project |
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88 | (1) |
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Case Study 5: Travel and Leisure Firm |
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89 | (8) |
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Core Project: Internal Department Process |
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89 | (1) |
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89 | (1) |
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89 | (1) |
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90 | (1) |
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Program Management Methodology: Overview |
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91 | (1) |
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92 | (1) |
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93 | (1) |
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93 | (1) |
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93 | (1) |
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93 | (1) |
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94 | (1) |
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94 | (1) |
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Human Resource Management |
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94 | (1) |
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94 | (1) |
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95 | (1) |
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95 | (1) |
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Maturity of SOA on Project |
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96 | (1) |
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Deployment of Services, Integration of Process and Services Architecture, and Restructuring of Organizations and Staff |
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97 | (60) |
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Case Study 6: Broadband Communications Firm |
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97 | (8) |
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Core Project: Internal Business Unit Process |
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97 | (1) |
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97 | (1) |
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98 | (1) |
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98 | (1) |
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Program Management Methodology: Overview |
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99 | (2) |
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Methodology Frameworks and Key Factor Highlights on Project |
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101 | (1) |
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101 | (1) |
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102 | (1) |
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102 | (1) |
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102 | (1) |
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102 | (1) |
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102 | (1) |
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103 | (1) |
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Human Resource Management |
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103 | (1) |
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103 | (1) |
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103 | (1) |
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104 | (1) |
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Maturity of SOA on Project |
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104 | (1) |
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Case Study 7: Certification Testing Firm |
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105 | (6) |
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Core Project: Internal Business Unit Process |
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105 | (1) |
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105 | (1) |
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105 | (1) |
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105 | (1) |
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Program Management Methodology: Overview |
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106 | (1) |
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107 | (1) |
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108 | (1) |
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108 | (1) |
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108 | (1) |
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108 | (1) |
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108 | (1) |
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109 | (1) |
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Human Resource Management |
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109 | (1) |
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109 | (1) |
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109 | (1) |
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110 | (1) |
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Maturity of SOA on Project |
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110 | (1) |
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Case Study 8: Investment Advisory Firm |
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111 | (8) |
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Core Project: Internal Business Unit Process |
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111 | (1) |
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111 | (1) |
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111 | (1) |
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112 | (1) |
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Program Management Methodology: Overview |
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112 | (2) |
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114 | (1) |
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114 | (1) |
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114 | (1) |
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114 | (1) |
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115 | (1) |
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115 | (1) |
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115 | (1) |
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Human Resource Management |
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115 | (1) |
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115 | (1) |
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116 | (1) |
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116 | (1) |
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Maturity of SOA on Project |
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117 | (2) |
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Case Study 9: Insurance Firm |
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119 | (8) |
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Core Project: Internal Firm Process Integration |
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119 | (1) |
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119 | (1) |
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119 | (1) |
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120 | (1) |
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Program Management Methodology: Overview |
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121 | (1) |
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122 | (1) |
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123 | (1) |
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123 | (1) |
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123 | (1) |
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124 | (1) |
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124 | (1) |
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124 | (1) |
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Human Resource Management |
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124 | (1) |
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125 | (1) |
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125 | (1) |
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125 | (1) |
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Maturity of SOA on Project |
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126 | (1) |
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Case Study 10: Municipal Energy Utility |
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127 | (8) |
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Core Project: Internal Firm Process Integration |
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127 | (1) |
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127 | (1) |
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127 | (1) |
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127 | (2) |
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Program Management Methodology: Overview |
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129 | (1) |
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130 | (1) |
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130 | (1) |
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131 | (1) |
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131 | (1) |
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131 | (1) |
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131 | (1) |
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132 | (1) |
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Human Resource Management |
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132 | (1) |
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132 | (1) |
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132 | (1) |
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133 | (1) |
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Maturity of SOA on Project |
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134 | (1) |
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Case Study 11: Banking Firm |
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135 | (8) |
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Core Project: Internal Firm Process Integration |
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135 | (1) |
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135 | (1) |
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135 | (1) |
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135 | (1) |
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Program Management Methodology: Overview |
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136 | (2) |
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138 | (1) |
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139 | (1) |
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139 | (1) |
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139 | (1) |
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139 | (1) |
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139 | (1) |
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139 | (1) |
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Human Resource Management |
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140 | (1) |
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140 | (1) |
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140 | (1) |
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140 | (1) |
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Maturity of SOA on Project |
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141 | (2) |
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Case Study 12: Telecommunications Firm |
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143 | (8) |
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Core Project: Internal Firm Process Integration |
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143 | (1) |
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143 | (1) |
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143 | (1) |
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143 | (2) |
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Program Management Methodology: Overview |
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145 | (1) |
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146 | (1) |
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146 | (1) |
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147 | (1) |
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147 | (1) |
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147 | (1) |
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147 | (1) |
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147 | (1) |
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Human Resource Management |
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148 | (1) |
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148 | (1) |
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148 | (1) |
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149 | (1) |
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Maturity of SOA on Project |
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149 | (2) |
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Case Study 13: Software Firm |
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151 | (6) |
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Core Project: Internal Firm Process Integration |
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151 | (1) |
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151 | (1) |
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151 | (1) |
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151 | (1) |
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Program Management Methodology: Overview |
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152 | (1) |
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153 | (1) |
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153 | (1) |
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154 | (1) |
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154 | (1) |
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154 | (1) |
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154 | (1) |
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154 | (1) |
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Human Resource Management |
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154 | (1) |
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155 | (1) |
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155 | (1) |
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155 | (1) |
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Maturity of SOA on Project |
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156 | (1) |
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Deployment and Exploitation of Services Based on SOE |
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157 | (14) |
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Case Study 14: Automobile Research Firm |
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157 | (8) |
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Core Project: External Firm Process Integration |
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157 | (1) |
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157 | (1) |
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158 | (1) |
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158 | (1) |
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Program Management Methodology: Overview |
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159 | (1) |
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Methodology Frameworks and Key Factor Highlights on Project |
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160 | (1) |
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160 | (1) |
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161 | (1) |
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161 | (1) |
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161 | (1) |
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161 | (1) |
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162 | (1) |
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162 | (1) |
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Human Resource Management |
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162 | (1) |
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162 | (1) |
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162 | (1) |
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163 | (1) |
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Maturity of SOA on Project |
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163 | (2) |
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Case Study 15: Health Care Consortium |
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165 | (6) |
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Core Project: External Firm Process Integration |
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165 | (1) |
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165 | (1) |
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165 | (1) |
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166 | (1) |
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Program Management Methodology: Overview |
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166 | (2) |
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168 | (1) |
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168 | (1) |
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168 | (1) |
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168 | (1) |
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168 | (1) |
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169 | (1) |
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169 | (1) |
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Human Resource Management |
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169 | (1) |
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169 | (1) |
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169 | (1) |
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169 | (1) |
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Maturity of SOA on Project |
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170 | (1) |
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171 | (12) |
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Frameworks of Methodology for SOA |
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171 | (1) |
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Key Factors for Enabling Frameworks of Methodology |
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172 | (5) |
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173 | (1) |
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174 | (2) |
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176 | (1) |
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Key Roles of Program Staff |
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177 | (1) |
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Key Lessons Learned on Projects of SOA |
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178 | (1) |
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Maturity of SOA in the Studies |
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179 | (4) |
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SECTION 3:SERVICE-ORIENTED ARCHITECTURE (SOA) TECHNOLOGY |
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Introduction to Service Technology |
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183 | (10) |
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Difficulty of SOA Technology |
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183 | (1) |
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Enterprise Architecture Strategy |
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184 | (2) |
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186 | (1) |
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187 | (4) |
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191 | (1) |
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192 | (1) |
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Service Technology Firms, Technologies, and Tools |
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193 | (36) |
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193 | (32) |
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Sources on SOA Standards, Technologies, and Tools |
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225 | (4) |
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Publication Sources on SOA Technologies and Tools |
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225 | (1) |
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Research Sources on SOA Technologies and Tools |
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226 | (1) |
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226 | (1) |
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227 | (2) |
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229 | (4) |
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Challenge of SOA and SOA Technology |
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229 | (1) |
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Chief Information Officer (CIO) and SOA Technology |
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230 | (1) |
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Criticality of Methodology and Strategy in SOA |
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230 | (1) |
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Education in a Learning Organization of SOA |
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231 | (1) |
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Future Proposition of SOA |
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231 | (1) |
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232 | (1) |
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233 | (16) |
Index |
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249 | |