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E-grāmata: Social Care, Service Users and User Involvement

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Social Care, Service Users and User Involvement provides a definitive introduction to practical, philosophical and theoretical issues at the heart of user involvement.

This book provides an accessible account of the latest research findings regarding user involvement on three levels: the delivery and provision of services, practice and practitioners, and research and evaluation. It explores a wide range of service user needs and concerns, including the latest developments in personalisation and the effect of the Equality Act 2010. First-hand accounts illustrate the range of issues and service user needs which could be addressed by increased involvement within and beyond the social care system. The book also distinguishes between user views and user involvement, and addresses their processes outcomes and impact, as well as their measurement.

This book will be a key source of information for care workers, service managers, policy makers, researchers, service users and social and health care professionals involved in social care and support service planning.



This book provides a definitive critical introduction to service user views and involvement. It addresses both the theoretical and practical issues of service user involvement, and includes initiatives on the impact and outcomes from involvement.

Recenzijas

Overall, this is a very worthwhile book, well compiled and presented and particularly suited to social and health care practitioners, academics and students. It provides ample justification for the enhanced value accrued by involving service users in service provision and the ethical imperative for that involvement. -- British Journal of Social Work This book is a very welcome resource as a long-waited textbook for students and practitioners, and for new managers shaping teams and projects across different disciplines. -- Professional Social Work Social Care, Service Users and User Involvement is a timely and essential book. It contextualises and examines the experience, contribution, impact and unique perspectives of a diversity of service user groups (older people; ethnically diverse groups; marginalised groups of people with life limiting conditions; women with alcohol issues; LGBT people; children and young people; people with learning disabilities) and considers user involvement in a wide range of different settings. The authors succeed in examining evidence based knowledge to testify to the impact of user involvement on current research and evaluation.

Many readers like me will feel greatly indebted to Peter Beresford and Sarah Carr for their book, which represents a powerful and important contribution to our developing knowledge of service user involvement. -- Elaine Parker-Johnson, Chief Executive and Andy De-Vares, Director of Clinical Services, Making Space, personalisation specialists and user involvement strategists A timely review of the challenges and achievements of service user involvement in social care. This book looks at the philosophy behind user involvement, and explores practical examples in a number of different contexts. Essential reading for anyone who believes that people have the right to shape the research, policy and services that effect their lives. -- Amarjit Kaur, Director of Service User Involvement, Revolving Doors Agency, UK

Papildus informācija

Leading experts provide a definitive, critical overview of service user views and involvement in social care
Foreword 9(2)
Simon Denegri
Introduction 11(10)
Peter Beresford
1 The Theory and Philosophy Behind User Involvement
21(16)
Peter Beresford
2 Participation, Resistance and Change: Examining Influences on the Impact of Service User Participation
37(15)
Sarah Carr
3 Service User Involvement - What It Is and What It Could Be: Lessons from the Standards We Expect Project
52(17)
Jennie Fleming
4 Reclaiming Community Work for Involvement in Social Care
69(15)
Martin Hoban
5 Rainbow Quality System: User-led Innovation in Quality Assurance
84(12)
Arne Kristiansen
6 Co-production in Evaluation and Outcomes: Lessons from Working with Older People in Designing and Undertaking Research Initiatives on Older People's Lives, Independence and Wellbeing
96(24)
Helen Bowers
Anita Wilkins
7 Involving Ethnically Diverse Service Users in the Research Process: Alliances and Action
120(22)
Karen Newbigging
Alastair Roy
Mick McKeown
Beverley French
8 Researching Continuity of Care in Mental Health: What Difference Does Holding a Survivor Researcher Identity Make?
142(19)
Angela Sweeney
9 Involving a Marginalized Group in Research and Analysis - People with Life Limiting Conditions: Issues and Gains
161(12)
Phil Cotterell
10 The Key Contributions of User-led Services: What does the Evidence Tell Us?
173(19)
Colin Barnes
11 No Blame, No Shame: Towards a Social Model of Alcohol Dependency-A Story from Emancipatory Research
192(13)
Patsy Staddon
12 There's No Point in Doing Research if No One Wants to Listen': Identifying LGBT Needs and Effecting `Positive Social Change' for LGBT People in Brighton and Hove
205(21)
Kath Browne
Leela Bakshi
13 Involving Children and Young People in Research: Principles into Practice
226(17)
Louca-Mai Brady
Catherine Shaw
Rachel Blades
14 `Involving People with Learning Difficulties and Self-advocacy'
243(22)
Maggie Brennan
Vic Forrest
Jennifer Taylor
Conclusion: The Personal is still Political 265(7)
Peter Beresford
The Contributors 272(7)
Subject Index 279(6)
Author Index 285
Peter Beresford is Professor of Social Policy and Director of the Centre for Citizen Participation at Brunel University, UK, Visiting Professor at Edge Hill University, a long term user of mental health services and Chair of Shaping Our Lives, the national service user led organisation and network. He is a writer, researcher, educator and campaigner with a long-standing involvement in issues of participation and empowerment. Sarah Carr is a Senior Research Analyst at the Social Care Institute for Excellence (SCIE), an Honorary Fellow at the Faculty of Health, Staffordshire University, a Visiting Fellow of the Centre for Government and Charity Management, Faculty of Business, London South Bank University and a Fellow of the Royal Society of Arts. She is a trustee of NDTi, the LGB&T Consortium of Voluntary and Community Organisations and of the National Survivor and User Network (NSUN). Sarah is a long-term user of mental health services and has written on her own experiences as well as general mental health practice and policy, LGB welfare and equality issues, service user empowerment and participation.