Prologue |
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vii | |
Preface |
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xi | |
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1. Introduction: A Fresh Look at Markets and the Poor |
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|
1 | |
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The "Business" of This Book |
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3 | |
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Inclusive Business and the BOP Approach |
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6 | |
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Who is to Be "Included" in Inclusive Businesses? |
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10 | |
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LIS as Broad Economic Agents |
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13 | |
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17 | |
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2. Market Initiatives of Large Companies Serving Low-Income Sectors |
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27 | |
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Building the Business Model |
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29 | |
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How Innovation and Ecosystems Actually Worked |
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37 | |
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Scaling: An Unfulfilled Promise |
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47 | |
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55 | |
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3. How Small Firms and Startups Shape Inclusive Businesses |
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63 | |
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The Virtues of Small Organizations |
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65 | |
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Shared Management Features |
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68 | |
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76 | |
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77 | |
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Insights on Small Companies Doing Business with LIS |
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78 | |
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4. Social Enterprises and Inclusive Businesses |
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83 | |
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Social Enterprises and Market Strategies |
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85 | |
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Social Enterprises' Inclusive Business Strategy Patterns |
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88 | |
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Conclusions and Managerial Lessons |
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104 | |
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5. Engaging Organizational Ecosystems in Inclusive Businesses |
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111 | |
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What Is a Business Ecosystem? |
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112 | |
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The Analogy with Biological Ecosystems |
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116 | |
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Why Commit To The Business Ecosystem? |
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117 | |
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Working with Low-Income Sectors in These Ecosystems |
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125 | |
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133 | |
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136 | |
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6. Utilities: Private Interests and Social Benefits |
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153 | |
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Context and Challenges in the Value Chain of Utility Companies |
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153 | |
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Innovative Models That Allowed for the Inclusion of LIS |
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156 | |
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Barriers Faced by These Initiatives |
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168 | |
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Grounds to Scale Initiatives |
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173 | |
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Lessons Drawn from Utility Services for Low-Income Citizens |
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175 | |
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7. Solid Waste Management: Integrating Low-Income Sectors in the Value Clain |
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179 | |
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Context and Challenges in the Value Chain of Solid Waste Management |
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181 | |
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Innovative Models That Allowed for the Inclusion of LIS |
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183 | |
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Barriers Faced by These Initiatives |
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187 | |
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Collectors' Organization: Characteristics and Strategies |
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188 | |
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Financial and Economic Sustainability |
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195 | |
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Economic Inclusion of the Collectors |
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198 | |
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Social Value Generation for the Collectors |
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201 | |
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Lessons of Solid-Waste Management Initiatives for Low-Income Citizens |
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203 | |
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8. Agribusiness and Low-Income Sectors |
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209 | |
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Context and Challenges in the Value Chain of Agribusiness |
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210 | |
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Innovative Models That Allowed for the Inclusion of LIS |
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211 | |
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Barriers Faced by These Initiatives |
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217 | |
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Lessons on Agribusiness Initiatives for Low-Income Citizens |
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224 | |
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9. Market-Based Initiatives for Low-Income Sectors and Economic Value Creation |
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229 | |
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230 | |
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Economic Value Creation in Business Initiatives with LIS Consumers |
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232 | |
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Economic Value Creation in Business Initiatives with LIS Suppliers |
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235 | |
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Key Factors to Assure Economic Value in LIS Business Initiatives |
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238 | |
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Economic Value Creation in LIS Market Initiatives by Social Enterprises |
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246 | |
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Key Economic Performance Factors for Social Enterprises' Market-Based Initiatives |
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248 | |
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Discussion and Conclusions |
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253 | |
10. Inclusive Business and Social Value Creation |
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261 | |
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Social Value: Conceptual Approach and Classification |
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262 | |
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Market-Based Initiatives and Social Value |
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265 | |
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Income Increase: Expanding Life Options |
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266 | |
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Access to Goods and Services: Improving Living Conditions |
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271 | |
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Building Citizenship and Restoring Rights |
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276 | |
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Social Capital Development Building Networks and Alliances |
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279 | |
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281 | |
11. Conclusions: Developing Inclusive Business |
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295 | |
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296 | |
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303 | |
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Generating Economic and Social Value |
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308 | |
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313 | |
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Towards a New Business Imagination |
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323 | |
Annex |
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327 | |
Bibliography |
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347 | |
Contributors |
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359 | |