Preface |
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ix | |
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3 | (16) |
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4 | (1) |
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5 | (1) |
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The Importance of Presentation Skill Competence |
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6 | (2) |
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Myths Regarding Presentation Skill Competencies |
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8 | (3) |
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Common Problems with Presentations |
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11 | (1) |
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Presentation Skill Competencies |
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12 | (3) |
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Scope and Features of This Book |
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15 | (4) |
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2 Communication Principles and Presentation Success |
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19 | (19) |
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20 | (1) |
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21 | (1) |
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22 | (3) |
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Elements of the Communication Process |
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25 | (6) |
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Presentation Skills and Other Contexts for Communicating |
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31 | (1) |
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Distinguishing Features of Presentation Contexts |
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32 | (1) |
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Business Presentations Versus Speeches |
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33 | (1) |
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34 | (4) |
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3 Ethical Decisions and Public Presentations |
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38 | (21) |
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39 | (1) |
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40 | (2) |
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Ethics: A Foundation for Effective Presentations |
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42 | (5) |
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Ethical Presentation Behavior |
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47 | (3) |
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What Do Ethical Listeners Do? |
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50 | (1) |
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Does the End Ever Justify the Means? |
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51 | (8) |
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4 Addressing Presentation Anxiety |
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59 | (17) |
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60 | (1) |
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61 | (1) |
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Types of Communication Apprehension |
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61 | (3) |
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64 | (12) |
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5 Audience Analysis: A Receiver-Centered Approach |
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76 | (21) |
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77 | (1) |
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78 | (1) |
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Ramifications of Poor Audience Analysis |
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79 | (1) |
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Category 1 Audience Perspective and Knowledge |
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80 | (6) |
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Category 2 Audience Demographics |
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86 | (4) |
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Category 3 Presentation Setting |
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90 | (2) |
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92 | (5) |
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6 Selecting an Appropriate Speaking Style |
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97 | (15) |
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98 | (1) |
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99 | (1) |
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99 | (1) |
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Extemporaneous Presentations |
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100 | (1) |
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101 | (1) |
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101 | (2) |
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Evaluating Extemporaneous and Manuscript Presentations |
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103 | (2) |
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Advantages of Manuscript Speaking |
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105 | (3) |
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Which Option Should a Speaker Select? |
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108 | (4) |
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7 Structuring the Message |
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112 | (16) |
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"Do You Ever Wonder Where Your Money Goes?" |
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113 | (1) |
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114 | (1) |
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115 | (7) |
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The Body of the Presentation |
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122 | (1) |
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Transitioning Within the Presentation |
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123 | (1) |
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The Conclusion of the Presentation |
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124 | (4) |
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8 Visual Support for the Presentation |
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128 | (14) |
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129 | (1) |
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130 | (1) |
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130 | (1) |
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131 | (4) |
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Recurring Problems with Visual Support |
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135 | (4) |
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Suggestions for Using Visuals Effectively |
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139 | (3) |
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9 Teams and Team Presentations |
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142 | (23) |
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143 | (2) |
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145 | (1) |
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Types of Group Presentations |
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146 | (1) |
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Problems with Team Presentations |
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147 | (8) |
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155 | (2) |
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157 | (2) |
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Characteristics of Quality Team Presentations |
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159 | (2) |
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161 | (4) |
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165 | (17) |
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Corax and Tisias, and Cathcart |
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166 | (1) |
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167 | (1) |
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168 | (2) |
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170 | (2) |
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172 | (6) |
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178 | (1) |
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179 | (3) |
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11 Verbal and Nonverbal Aspects of Delivery |
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182 | (27) |
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183 | (1) |
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184 | (1) |
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Understanding Nonverbal Communication |
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185 | (2) |
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Verbal Factors Affecting Presentation |
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187 | (13) |
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Verbal Factors Affecting Delivery |
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200 | (1) |
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Criteria for Language Selection |
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200 | (9) |
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12 Question-and-Answer Sessions |
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209 | (17) |
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210 | (2) |
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212 | (1) |
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Preparing for Q-and-A Sessions |
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212 | (2) |
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Delivering Responses to Questions |
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214 | (3) |
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Counterproductive Tendencies |
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217 | (3) |
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220 | (6) |
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13 Evaluating Yourself and Others: Your Role as Critical Listener in Presentation Contexts |
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226 | (23) |
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The Consultants, the Convocation, and the Court |
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227 | (2) |
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229 | (1) |
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229 | (1) |
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230 | (1) |
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Listening and Selectivity |
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231 | (2) |
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Obstacles to Effective Listening |
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233 | (2) |
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Becoming an Effective Listener: Active Listening |
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235 | (2) |
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Evaluating Fallacious Arguments |
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237 | (4) |
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Communicating Evaluations to Speakers |
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241 | (5) |
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Criticism and Those Criticized |
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246 | (3) |
Index |
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249 | (12) |
About the Author |
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261 | |