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List of Case Studies, Figures and Tables |
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xi | |
Foreword |
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xvii | |
Introduction |
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1 | (2) |
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`New Economy' -- New Business Models -- New Approaches |
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3 | (21) |
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3 | (1) |
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Processes designed around creating networks |
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4 | (2) |
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Clusters, value nets, value streams and value chains |
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6 | (6) |
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12 | (2) |
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New concepts and a new vocabulary |
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14 | (2) |
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16 | (1) |
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A model for value chain analysis, planning and control |
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17 | (3) |
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20 | (4) |
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The Consumer as the Principal Driver of Value |
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24 | (36) |
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24 | (1) |
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25 | (3) |
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28 | (1) |
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29 | (1) |
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Value-in-use: a closer look |
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30 | (4) |
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34 | (2) |
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36 | (3) |
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39 | (2) |
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41 | (1) |
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Prosumerism and co-productivity |
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42 | (1) |
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Building a customer value model; qualitative and quantitative factors |
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43 | (3) |
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Using the consumption chain to build a customer value model |
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46 | (1) |
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Current purchasing and product-use experiences facilitate value delivery system design |
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47 | (3) |
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Application: setting value not price |
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50 | (1) |
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50 | (3) |
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Value delivery: a series of processes |
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53 | (1) |
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53 | (7) |
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Value in the Context of the Firm |
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60 | (24) |
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60 | (1) |
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Traditional organisational measures of value |
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61 | (1) |
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Cash Flow is the firm's primary objective |
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62 | (1) |
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62 | (6) |
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The influence of shareholder value management |
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68 | (1) |
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69 | (1) |
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How do firms express value? |
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70 | (3) |
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73 | (1) |
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Added value: the central purpose of business activity |
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74 | (5) |
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Added value and the producer surplus |
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79 | (2) |
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81 | (3) |
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Practical Issues and Applications |
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84 | (18) |
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84 | (1) |
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Value drivers and value builders |
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85 | (2) |
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Effectiveness and efficiency issues in value delivery |
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87 | (2) |
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A `new economy' solution: mass customisation and product platforms |
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89 | (9) |
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98 | (4) |
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Perspectives on Resource Allocation in the `New Economy' |
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102 | (44) |
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102 | (2) |
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Customer added value as an objective |
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104 | (4) |
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108 | (1) |
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Sources of effectiveness in the added value task |
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108 | (21) |
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`New economy' business models |
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129 | (6) |
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The Australian wine industry: an example of a virtual approach |
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135 | (2) |
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137 | (9) |
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The Supply Chain and the Demand Chain |
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146 | (17) |
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146 | (1) |
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Supply chains: too much emphasis on efficiency? |
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147 | (1) |
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Towards an alternative model: the emergence of the demand chain as a concept |
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148 | (2) |
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The demand chain: processes rather than functions |
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150 | (1) |
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The demand chain and the supply chain converge rather than conflict |
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151 | (3) |
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Using demand chain analysis to focus the supply chain |
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154 | (4) |
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158 | (5) |
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Demand Chain + Supply Chain = Value Chain |
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163 | (30) |
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163 | (2) |
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Value optimisation rather than maximisation |
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165 | (1) |
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Value production feasibility and competitive possibility |
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165 | (2) |
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Value delivery viability as a competitive necessity |
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167 | (1) |
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Organisational architecture in creating value |
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168 | (2) |
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Seeking synergy with relevant partners |
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170 | (6) |
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Fit and performance criteria are critical |
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176 | (1) |
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Measuring fit and performance |
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177 | (3) |
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Industry and organisation value chains |
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180 | (3) |
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Creating a value chain design |
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183 | (1) |
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Managing for equity in the value chain |
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184 | (1) |
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Value chain planning and control |
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185 | (2) |
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187 | (6) |
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The Value Chain: An Industry Perspective |
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193 | (46) |
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193 | (2) |
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The integrating role of value chain management |
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195 | (3) |
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Using the value chain for strategic analysis |
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198 | (12) |
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Value chain context mapping |
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210 | (10) |
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Value chain partnerships: identifying with partners |
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220 | (3) |
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Mature and developing value chains |
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223 | (4) |
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227 | (12) |
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The Value Chain: The Firm's Perspective |
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239 | (37) |
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239 | (1) |
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Reviewing the value chain as a management concept |
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239 | (9) |
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Corporate positioning within the value chain |
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248 | (1) |
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Value production, communication and delivery |
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248 | (19) |
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Assessing, selecting and working with partners |
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267 | (1) |
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Managing for equity in the value chain |
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267 | (2) |
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269 | (7) |
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Performance Planning and Control |
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276 | (42) |
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276 | (1) |
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Planning and performance measurement: a review of current thinking |
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276 | (3) |
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Basic issues in planning performance measurement |
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279 | (3) |
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Performance measurement in `new economy' organisations: the `performance prism' |
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282 | (2) |
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Planning and performance: a `new economy' total organisation perspective |
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284 | (2) |
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A `new economy' model for value chain strategy analysis and decision making |
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286 | (6) |
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Value chain planning considerations |
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292 | (9) |
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Performance planning; planning options and performance metrics |
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301 | (10) |
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Evaluating alternatives for growth |
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311 | (5) |
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316 | (2) |
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318 | (61) |
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318 | (2) |
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Exploring value chain applications |
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320 | (3) |
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Managing revenues, working capital, fixed assets and cash flow |
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323 | (2) |
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325 | (10) |
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335 | (44) |
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Industry Value Drivers: A Contemporary View of Critical Success Factors |
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379 | (31) |
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379 | (1) |
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A review of traditional perspectives and characteristics |
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380 | (4) |
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Competitive necessity or competitive advantage? |
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384 | (1) |
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Competitive advantage: a quantitative approach |
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384 | (1) |
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Competitive advantage: a qualitative approach |
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385 | (1) |
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Different drivers, different outcomes |
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386 | (1) |
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A framework for industry value drivers |
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387 | (5) |
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Industry value drivers: strategic positioning for competitive advantage |
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392 | (5) |
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397 | (13) |
Index |
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410 | |