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E-grāmata: Strategic Operations Management: A Value Chain Approach

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  • Formāts: 440 pages
  • Izdošanas datums: 16-Sep-2017
  • Izdevniecība: Red Globe Press
  • Valoda: eng
  • ISBN-13: 9780230206779
  • Formāts - PDF+DRM
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  • Formāts: 440 pages
  • Izdošanas datums: 16-Sep-2017
  • Izdevniecība: Red Globe Press
  • Valoda: eng
  • ISBN-13: 9780230206779

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The value chain framework has made its way to the forefront of management thought as a powerful analysis tool for strategic planning. Its ultimate goal is to maximize value creation while minimizing costs. In this book David Walters applies the framework to strategic decision making in the field of operations management.
List of Case Studies, Figures and Tables
xi
Foreword xvii
Introduction 1(2)
`New Economy' -- New Business Models -- New Approaches
3(21)
Introduction
3(1)
Processes designed around creating networks
4(2)
Clusters, value nets, value streams and value chains
6(6)
Processes not functions
12(2)
New concepts and a new vocabulary
14(2)
Value led management
16(1)
A model for value chain analysis, planning and control
17(3)
Concluding comments
20(4)
The Consumer as the Principal Driver of Value
24(36)
Introduction
24(1)
Understanding value
25(3)
Utility and value
28(1)
Customer value criteria
29(1)
Value-in-use: a closer look
30(4)
The consumption chain
34(2)
Customer value drivers
36(3)
Consumer surplus
39(2)
Exchange value
41(1)
Prosumerism and co-productivity
42(1)
Building a customer value model; qualitative and quantitative factors
43(3)
Using the consumption chain to build a customer value model
46(1)
Current purchasing and product-use experiences facilitate value delivery system design
47(3)
Application: setting value not price
50(1)
Customer value builders
50(3)
Value delivery: a series of processes
53(1)
Concluding comments
53(7)
Value in the Context of the Firm
60(24)
Introduction
60(1)
Traditional organisational measures of value
61(1)
Cash Flow is the firm's primary objective
62(1)
Enterprise value
62(6)
The influence of shareholder value management
68(1)
Future value
69(1)
How do firms express value?
70(3)
Value propositions
73(1)
Added value: the central purpose of business activity
74(5)
Added value and the producer surplus
79(2)
Concluding comments
81(3)
Practical Issues and Applications
84(18)
Introduction
84(1)
Value drivers and value builders
85(2)
Effectiveness and efficiency issues in value delivery
87(2)
A `new economy' solution: mass customisation and product platforms
89(9)
Concluding comments
98(4)
Perspectives on Resource Allocation in the `New Economy'
102(44)
Introduction
102(2)
Customer added value as an objective
104(4)
Quantifying added value
108(1)
Sources of effectiveness in the added value task
108(21)
`New economy' business models
129(6)
The Australian wine industry: an example of a virtual approach
135(2)
Concluding comments
137(9)
The Supply Chain and the Demand Chain
146(17)
Introduction
146(1)
Supply chains: too much emphasis on efficiency?
147(1)
Towards an alternative model: the emergence of the demand chain as a concept
148(2)
The demand chain: processes rather than functions
150(1)
The demand chain and the supply chain converge rather than conflict
151(3)
Using demand chain analysis to focus the supply chain
154(4)
Concluding comments
158(5)
Demand Chain + Supply Chain = Value Chain
163(30)
Introduction
163(2)
Value optimisation rather than maximisation
165(1)
Value production feasibility and competitive possibility
165(2)
Value delivery viability as a competitive necessity
167(1)
Organisational architecture in creating value
168(2)
Seeking synergy with relevant partners
170(6)
Fit and performance criteria are critical
176(1)
Measuring fit and performance
177(3)
Industry and organisation value chains
180(3)
Creating a value chain design
183(1)
Managing for equity in the value chain
184(1)
Value chain planning and control
185(2)
Concluding comments
187(6)
The Value Chain: An Industry Perspective
193(46)
Introduction
193(2)
The integrating role of value chain management
195(3)
Using the value chain for strategic analysis
198(12)
Value chain context mapping
210(10)
Value chain partnerships: identifying with partners
220(3)
Mature and developing value chains
223(4)
Concluding comments
227(12)
The Value Chain: The Firm's Perspective
239(37)
Introduction
239(1)
Reviewing the value chain as a management concept
239(9)
Corporate positioning within the value chain
248(1)
Value production, communication and delivery
248(19)
Assessing, selecting and working with partners
267(1)
Managing for equity in the value chain
267(2)
Concluding comments
269(7)
Performance Planning and Control
276(42)
Introduction
276(1)
Planning and performance measurement: a review of current thinking
276(3)
Basic issues in planning performance measurement
279(3)
Performance measurement in `new economy' organisations: the `performance prism'
282(2)
Planning and performance: a `new economy' total organisation perspective
284(2)
A `new economy' model for value chain strategy analysis and decision making
286(6)
Value chain planning considerations
292(9)
Performance planning; planning options and performance metrics
301(10)
Evaluating alternatives for growth
311(5)
Concluding comments
316(2)
Value Chain Applications
318(61)
Introduction
318(2)
Exploring value chain applications
320(3)
Managing revenues, working capital, fixed assets and cash flow
323(2)
Two examples
325(10)
Concluding comments
335(44)
Industry Value Drivers: A Contemporary View of Critical Success Factors
379(31)
Introduction
379(1)
A review of traditional perspectives and characteristics
380(4)
Competitive necessity or competitive advantage?
384(1)
Competitive advantage: a quantitative approach
384(1)
Competitive advantage: a qualitative approach
385(1)
Different drivers, different outcomes
386(1)
A framework for industry value drivers
387(5)
Industry value drivers: strategic positioning for competitive advantage
392(5)
Concluding comments
397(13)
Index 410


DAVID WALTERS is currently Professor of Management at the Sydney Graduate School of Management, University of Western Sydney, Australia. He was previously Head of the Business Department at Macquarie University and will be leaving UWS at the end of May to take up a post at Massey University, Palmerston North, New Zealand, where he will be introducing value chain management to a number of course programmes.

MARK RAINBIRD is Managing Director of AWA Ltd, a computer service company operating Australia wide.