Preface |
|
ix | |
|
Part I Building a Strategic Framework to Analyze Supply Chains |
|
|
|
Chapter 1 Understanding the Supply Chain |
|
|
1 | (18) |
|
|
1 | (2) |
|
The Objective of a Supply Chain |
|
|
3 | (3) |
|
Decision Phases in a Supply Chain |
|
|
6 | (2) |
|
Process Views of a Supply Chain |
|
|
8 | (5) |
|
Examples of Supply Chains |
|
|
13 | (4) |
|
Developing Skills for Your Career |
|
|
17 | (2) |
|
|
18 | (1) |
|
|
18 | (1) |
|
Chapter 2 Achieving Strategic Fit In A Supply Chain |
|
|
19 | (21) |
|
Competitive and Supply Chain Strategies |
|
|
19 | (3) |
|
How is Strategic Fit Achieved? |
|
|
22 | (9) |
|
Supply Chain Levers to Deal with Uncertainty |
|
|
31 | (2) |
|
Expanding Strategic Scope |
|
|
33 | (7) |
|
|
36 | (1) |
|
|
36 | (1) |
|
Case Study: The Demise of Blockbuster |
|
|
37 | (3) |
|
Chapter 3 Supply Chain Drivers and Metrics |
|
|
40 | (29) |
|
Financial Measures of Performance |
|
|
40 | (5) |
|
A Framework for Supply Chain Decisions |
|
|
45 | (2) |
|
|
47 | (3) |
|
|
50 | (2) |
|
|
52 | (2) |
|
|
54 | (2) |
|
|
56 | (2) |
|
|
58 | (11) |
|
|
61 | (1) |
|
|
61 | (1) |
|
Case Study: Seven-Eleven Japan Co. |
|
|
61 | (7) |
|
Case Study: Financial Statements for Walmart Stores inc. and Macy's Inc. |
|
|
68 | (1) |
|
Part II Designing the Supply Chain Network |
|
|
|
Chapter 4 Designing Distribution Networks and Applications to Omni-Channel Retailing |
|
|
69 | (34) |
|
Factors Affecting Distribution Network Design in the Supply Chain |
|
|
69 | (5) |
|
Design Options for a Distribution Network |
|
|
74 | (14) |
|
Online Sales and Omni-Channel Retailing |
|
|
88 | (15) |
|
|
97 | (1) |
|
|
97 | (1) |
|
Case Study: Blue Nile and Diamond Retailing |
|
|
98 | (5) |
|
Chapter 5 Network Design In the Supply Chain |
|
|
103 | (35) |
|
The Role of Network Design in the Supply Chain |
|
|
103 | (2) |
|
Factors Influencing Network Design Decisions |
|
|
105 | (5) |
|
Framework for Network Design Decisions |
|
|
110 | (3) |
|
Models for Designing a Regional Network Configuration |
|
|
113 | (5) |
|
Models for Identifying Potential Sites in a Region |
|
|
118 | (3) |
|
Models for Demand Allocation and Plant Location |
|
|
121 | (17) |
|
|
129 | (1) |
|
|
129 | (5) |
|
|
134 | (1) |
|
Case Study: Designing the Production Network at CoolWipes |
|
|
134 | (1) |
|
Case Study: Managing a Merger at Lightning Networks |
|
|
135 | (3) |
|
Chapter 6 Designing Global Supply Chain Networks |
|
|
138 | (34) |
|
The Impact of Globalization on Supply Chain Networks |
|
|
138 | (2) |
|
The Importance of Total Cost in Global Networks |
|
|
140 | (3) |
|
Risk Management in Global Supply Chains |
|
|
143 | (4) |
|
Evaluating Network Design Decisions using Decision Trees |
|
|
147 | (10) |
|
To Onshore or To Offshore: The Value of Flexibility in a Supply Chain Under Uncertainty |
|
|
157 | (15) |
|
|
165 | (1) |
|
|
165 | (2) |
|
|
167 | (1) |
|
Case Study: BioPharma, Inc. |
|
|
168 | (3) |
|
Case Study: The Sourcing Decision at Forever Young |
|
|
171 | (1) |
|
Part III Planning and Coordinating Demand and Supply in a Supply Chain |
|
|
|
Chapter 7 Demand Forecasting In A Supply Chain |
|
|
172 | (33) |
|
The Role of Forecasting in a Supply Chain |
|
|
172 | (2) |
|
Components of a Forecast and Forecasting Methods |
|
|
174 | (4) |
|
Time-Series Forecasting Methods |
|
|
178 | (10) |
|
Measures of Forecast Error |
|
|
188 | (3) |
|
Building Forecasting Models using Excel |
|
|
191 | (14) |
|
|
199 | (1) |
|
|
200 | (2) |
|
|
202 | (1) |
|
Case Study: Specialty Packaging Corporation |
|
|
202 | (3) |
|
Chapter 8 Aggregate Planning In A Supply Chain |
|
|
205 | (22) |
|
Aggregate Planning and its Role in a Supply Chain |
|
|
205 | (3) |
|
The Basic Tradeoffs in Aggregate Planning |
|
|
208 | (1) |
|
Aggregate Planning using Linear Programming |
|
|
209 | (8) |
|
Aggregate Planning in Excel |
|
|
217 | (10) |
|
|
222 | (1) |
|
|
222 | (2) |
|
|
224 | (1) |
|
Case Study: Kloss Planters and Harvesters |
|
|
224 | (2) |
|
Case Study: Smartphone Production at Quicktronics |
|
|
226 | (1) |
|
Chapter 9 Sales and Operations Planning In A Supply Chain |
|
|
227 | (17) |
|
Responding to Predictable Variability in the Supply Chain |
|
|
227 | (4) |
|
Sales and Operations Planning at Red Tomato |
|
|
231 | (13) |
|
|
238 | (1) |
|
|
238 | (2) |
|
|
240 | (1) |
|
Case Study: Mintendo Game Girl |
|
|
241 | (1) |
|
Case Study: Promotion Challenges at Gulmarg Skis |
|
|
242 | (2) |
|
Chapter 10 Coordination In A Supply Chain |
|
|
244 | (20) |
|
Lack of Supply Chain Coordination and its Impact on Performance |
|
|
244 | (4) |
|
Obstacles to Coordination in a Supply Chain |
|
|
248 | (4) |
|
Managerial Levers to Improve Coordination |
|
|
252 | (6) |
|
Some Practical Approaches to Improve Supply Chain Coordination |
|
|
258 | (6) |
|
|
263 | (1) |
|
|
263 | (1) |
|
Part IV Planning and Managing Inventories in a Supply Chain |
|
|
|
Chapter 11 Managing Economies of Scale In A Supply Chain Cycle Inventory |
|
|
264 | (47) |
|
The Role of Cycle Inventory in a Supply Chain |
|
|
264 | (3) |
|
Economies of Scale to Exploit Fixed Costs |
|
|
267 | (7) |
|
Aggregating Multiple Products in a Single Order |
|
|
274 | (8) |
|
Economies of Scale to Exploit Quantity Discounts |
|
|
282 | (6) |
|
Why do Suppliers offer Quantity Discounts? |
|
|
288 | (6) |
|
Short-Term Discounting: Trade Promotions |
|
|
294 | (4) |
|
Managing Multiechelon Cycle Inventory |
|
|
298 | (3) |
|
Managerial Levers to Reduce Cycle Inventory |
|
|
301 | (10) |
|
|
303 | (1) |
|
|
303 | (4) |
|
|
307 | (1) |
|
Case Study: Delivery Strategy at MoonChem |
|
|
307 | (2) |
|
Case Study: Pricing and Delivery at KAR Foods |
|
|
309 | (1) |
|
Appendix 11A Economic Order Quantity |
|
|
310 | (1) |
|
Chapter 12 Managing Uncertainty In A Supply Chain Safety Inventory |
|
|
311 | (47) |
|
The Role of Safety Inventory in a Supply Chain |
|
|
311 | (2) |
|
Factors Affecting the Level of Safety Inventory |
|
|
313 | (4) |
|
Determining the Appropriate Level of Safety Inventory |
|
|
317 | (9) |
|
Impact of Supply Uncertainty on Safety Inventory |
|
|
326 | (2) |
|
Impact of Aggregation on Safety Inventory |
|
|
328 | (13) |
|
Impact of Replenishment Policies on Safety Inventory |
|
|
341 | (3) |
|
Managing Safety Inventory in a Multiechelon Supply Chain |
|
|
344 | (1) |
|
Managerial Levers to Reduce Safety Inventory |
|
|
345 | (13) |
|
|
346 | (1) |
|
|
346 | (4) |
|
|
350 | (1) |
|
Case Study: Managing Inventories at ALKO Inc. |
|
|
350 | (3) |
|
Case Study: Should Packing be Postponed to the DC? |
|
|
353 | (1) |
|
Appendix 12A The Normal Distribution |
|
|
354 | (1) |
|
Appendix 12B The Normal Distribution in Excel |
|
|
355 | (1) |
|
Appendix 12C Expected Shortage per Replenishment Cycle |
|
|
355 | (1) |
|
Appendix 12D Evaluating Safety Inventory For Slow-Moving Items |
|
|
356 | (2) |
|
Chapter 13 Linking Product Availability to Profits |
|
|
358 | (38) |
|
Factors Affecting the Desired Level of Product Availability |
|
|
358 | (4) |
|
Evaluating the Optimal Level of Product Availability |
|
|
362 | (8) |
|
Basic Managerial Levers to Improve Supply Chain Profitability |
|
|
370 | (2) |
|
The Value of Speed in a Seasonal Supply Chain |
|
|
372 | (5) |
|
The Value of Postponement in a Seasonal Supply Chain |
|
|
377 | (5) |
|
Setting Product Availability for Multiple Products under Capacity Constraints |
|
|
382 | (14) |
|
|
385 | (1) |
|
|
385 | (3) |
|
|
388 | (1) |
|
Case Study: The Need for Speed at Winner Apparel |
|
|
388 | (2) |
|
Appendix 13A Optimal Level of Product Availability |
|
|
390 | (1) |
|
Appendix 13B An Intermediate Evaluation |
|
|
390 | (1) |
|
Appendix 13C Expected Profit from an Order |
|
|
391 | (1) |
|
Appendix 13D Expected Overstock from an Order |
|
|
392 | (1) |
|
Appendix 13E Expected Understock from an Order |
|
|
392 | (1) |
|
Appendix 13F Simulation using Spreadsheets |
|
|
393 | (3) |
|
Part V Designing and Planning Transportation Networks |
|
|
|
Chapter 14 Transportation In A Supply Chain |
|
|
396 | (31) |
|
Transportation Modes and their Role in a Supply Chain |
|
|
396 | (6) |
|
Transportation Infrastructure and Policies |
|
|
402 | (3) |
|
Design Options for a Transportation Network |
|
|
405 | (6) |
|
Mumbai Dabbawalas: A Successful Same-Day Delivery Network |
|
|
411 | (1) |
|
Trade-Offs in Transportation Design |
|
|
412 | (8) |
|
|
420 | (7) |
|
|
423 | (1) |
|
|
423 | (1) |
|
Case Study: Designing the Distribution Network for Michael's Hardware |
|
|
424 | (1) |
|
Case Study: The Future of Same-Day Delivery: Same as the Past? |
|
|
425 | (1) |
|
Case Study: Selecting Transportation Modes for China Imports |
|
|
426 | (1) |
|
Part VI Managing Cross-Functional Drivers in a Supply Chain |
|
|
|
Chapter 15 Sourcing Decisions In A Supply Chain |
|
|
427 | (37) |
|
The Sourcing Decision in a Supply Chain |
|
|
427 | (10) |
|
|
437 | (2) |
|
Designing a Sourcing Portfolio: Tailored Sourcing |
|
|
439 | (4) |
|
The Impact of Incentives on Third-Party Behavior |
|
|
443 | (2) |
|
Sharing Risk and Reward in the Supply Chain |
|
|
445 | (19) |
|
|
456 | (1) |
|
|
457 | (1) |
|
|
458 | (1) |
|
Case Study: Polaris Industries inc. |
|
|
459 | (5) |
|
Chapter 16 Pricing and Revenue Management In A Supply Chain |
|
|
464 | (25) |
|
The Role of Pricing and Revenue Management in a Supply Chain |
|
|
464 | (3) |
|
Differential Pricing for Multiple Customer Segments |
|
|
467 | (7) |
|
Dynamic Pricing and Overbooking for Perishable Assets |
|
|
474 | (7) |
|
Discounting and Peak Pricing for Seasonal Demand |
|
|
481 | (1) |
|
Constructing a Portfolio of Bulk Contracts and Spot Buying |
|
|
482 | (2) |
|
Some Practical Challenges When using Revenue Management |
|
|
484 | (5) |
|
|
485 | (1) |
|
|
485 | (1) |
|
|
486 | (1) |
|
Case Study: To Savor or to Groupon? |
|
|
486 | (3) |
|
Chapter 17 Sustainability and the Supply Chain |
|
|
489 | (19) |
|
The Role of Sustainability in a Supply Chain |
|
|
489 | (2) |
|
The Tragedy of the Commons |
|
|
491 | (4) |
|
Key Pillars of Corporate Social Responsibility |
|
|
495 | (4) |
|
Sustainability and Supply Chain Drivers |
|
|
499 | (3) |
|
The Role of Incentives and Regulation for Sustainability |
|
|
502 | (6) |
|
|
507 | (1) |
|
|
507 | (1) |
Index |
|
508 | |