Preface |
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xvii | |
Author |
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Chapter 1 Introduction |
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1 | (10) |
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1.2 Systems reliability and usability-related facts, figures, and examples |
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1.3 Terms and definitions |
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3 | (1) |
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1.4 Useful sources for obtaining information on reliability and usability |
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1.4.1 Journals and magazines |
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1.4.2 Conference proceedings |
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4 | (1) |
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5 | (1) |
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6 | (1) |
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7 | (1) |
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Chapter 2 Basic mathematical concepts |
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11 | (16) |
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11 | (1) |
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2.2 Arithmetic mean and mean deviation |
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11 | (2) |
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12 | (1) |
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12 | (1) |
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13 | (1) |
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2.4 Probability definition and properties |
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14 | (1) |
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15 | (3) |
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2.5.1 Cumulative distribution function |
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15 | (1) |
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2.5.2 Probability density function |
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16 | (1) |
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2.5.6 Laplace transform: Final-value theorem |
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18 | (1) |
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2.6 Probability distributions |
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18 | (4) |
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2.6.1 Exponential distribution |
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19 | (1) |
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2.6.2 Binomial distribution |
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2.6.3 Rayleigh distribution |
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20 | (1) |
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2.6.4 Weibull distribution |
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21 | (1) |
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2.6.5 Bathtub hazard rate curve distribution |
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21 | (1) |
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2.7 Solving first-order differential equations using Laplace transforms |
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22 | (1) |
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23 | (1) |
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24 | (3) |
Chapter 3 Reliability basics and human factor basics for usability |
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3.2 Bathtub hazard rate curve |
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27 | (2) |
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3.3 General reliability analysis-related formulas |
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29 | (3) |
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3.3.1 Failure (or probability) density function |
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29 | (1) |
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3.3.2 Hazard rate function |
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29 | (1) |
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3.3.3 General reliability function |
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30 | (1) |
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3.3.4 Mean time to failure |
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31 | (1) |
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32 | (10) |
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32 | (3) |
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35 | (2) |
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37 | (1) |
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38 | (2) |
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40 | (2) |
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3.5 Human factor objectives and typical human behaviors |
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42 | (1) |
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3.6 Types of human-machine systems and human-machine comparisons |
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43 | (1) |
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3.7 Human body dimensions and sensory capacities |
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44 | (3) |
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46 | (9) |
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46 | (1) |
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46 | (1) |
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47 | (1) |
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3.8 Effects of vibrations on humans |
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47 | (1) |
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3.9 Glare and glare reduction and effective illumination levels |
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48 | (2) |
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3.10 Workload and workload index |
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50 | (1) |
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51 | (1) |
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51 | (2) |
Chapter 4 Reliability and usability evaluation methods |
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53 | (22) |
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53 | (1) |
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4.2 Failure modes and effect analysis (FMEA) |
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53 | (2) |
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4.3 Fault tree analysis (FTA) |
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55 | (5) |
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4.3.1 Fault tree probability evaluation |
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57 | (2) |
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4.3.2 Advantages and disadvantages of the fault tree analysis |
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59 | (1) |
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60 | (3) |
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4.5 Cognitive walkthroughs |
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63 | (1) |
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4.6 Cooperative evaluation |
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63 | (1) |
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64 | (1) |
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65 | (1) |
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66 | (1) |
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4.10 Probability tree analysis |
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67 | (2) |
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4.11 Cause-and-effect diagram (CAED) |
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69 | (2) |
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71 | (1) |
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71 | (4) |
Chapter 5 Robot system and medical equipment reliability |
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75 | (24) |
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75 | (1) |
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5.2 Robot failure causes and classifications |
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75 | (2) |
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5.3 Factors dictating robot effectiveness and reliability measures |
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77 | (4) |
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5.3.1 Mean time to robot-related problems |
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77 | (1) |
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5.3.2 Mean time to robot failure (MTTRF) |
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78 | (1) |
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79 | (1) |
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80 | (1) |
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5.4 Robot reliability analysis methods and models |
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81 | (1) |
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5.5 Electric and hydraulic robots' reliability analysis |
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82 | (7) |
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5.5.1 Reliability analysis of an electric robot |
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83 | (2) |
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5.5.2 Reliability analysis of a hydraulic robot |
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85 | (4) |
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5.6 Facts and figures related to medical equipment reliability |
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89 | (1) |
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5.7 Medical equipment reliability improvement procedures and methods |
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90 | (1) |
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90 | (1) |
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90 | (1) |
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5.7.3 Failure modes and effect analysis (FMEA) |
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90 | (1) |
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5.7.4 Fault tree analysis (FTA) |
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91 | (1) |
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91 | (1) |
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5.8 Human error in medical equipment |
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91 | (1) |
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5.8.1 Important medical equipment/device operator-related errors |
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91 | (1) |
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5.8.2 Medical devices/equipment with high incidence of human error |
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92 | (1) |
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5.9 Medical equipment maintenance-related indices |
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92 | (2) |
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93 | (1) |
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93 | (1) |
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93 | (1) |
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5.10 Guidelines for reliability and other professionals for improving medical equipment reliability |
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94 | (1) |
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5.11 Sources and organizations for obtaining medical eqipment/device failure-related data |
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95 | (1) |
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95 | (1) |
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96 | (3) |
Chapter 6 Transportation system failures and oil and gas industry equipment reliability |
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99 | (22) |
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99 | (1) |
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6.2 Mechanical failure-related aviation accidents |
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100 | (1) |
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6.3 Defects in vehicle parts and classifications of vehicle failures |
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101 | (1) |
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6.4 Rail defects and weld failures |
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102 | (2) |
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6.5 Road and rail tanker failure modes failure consequences |
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104 | (1) |
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6.6 Ship failures and their causes |
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105 | (1) |
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6.7 Microanalysis techniques for failure analysis |
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106 | (1) |
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6.7.1 Thermomechanical analysis |
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106 | (1) |
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6.7.2 Thermogravimetric analysis |
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106 | (1) |
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6.7.3 Differential scanning calorimetry (DSC) |
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106 | (1) |
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6.7.4 Fourier transform infrared spectroscopy |
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107 | (1) |
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6.8 Mechanical seal failure |
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107 | (1) |
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6.8.1 Typical failure modes for mechanical seals and their causes |
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107 | (1) |
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6.9 Optical connector failures |
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108 | (1) |
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6.10 Corrosion-related failures |
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109 | (2) |
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6.10.1 Types of corrosion/degradation that can cause failure |
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110 | (1) |
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6.10.2 Corrosion- and condition-monitoring methods |
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111 | (1) |
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6.11 Common cause failure defense approach for an oil and gas industry safety instrumented system (SIS) |
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111 | (4) |
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6.11.1 Common cause failure defense approach |
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112 | (12) |
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6.11.1.1 Task 1: Scheduling |
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112 | (1) |
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6.11.1.2 Task 2: Preparation, execution, and restoration |
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112 | (1) |
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6.11.1.3 Task 3: Failure reporting |
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113 | (1) |
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6.11.1.4 Task 4: Failure analysis |
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114 | (1) |
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6.11.1.5 Task 5: Implementation |
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114 | (1) |
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6.11.1.6 Task 6: Validation and continuous improvements |
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114 | (1) |
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6.12 Oil and gas pipeline fault tree analysis |
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115 | (3) |
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118 | (1) |
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119 | (2) |
Chapter 7 Computer system and Internet reliability and software bugs in computer systems |
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121 | (18) |
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121 | (1) |
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7.2 Factors related to computer system reliability issues and sources of computer failure |
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122 | (1) |
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7.3 Computer-related fault catagories and reliability measures |
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123 | (1) |
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124 | (3) |
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7.4.1 Triple modular redundancy (TMR) |
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124 | (2) |
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7.4.2 N-modular redundancy (NMR) |
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126 | (1) |
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7.5 Internet facts, statistics, and failure examples, and observations related to Internet reliability |
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127 | (1) |
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7.6 Classifications of Internet-related outages and an approach for automating fault detection in Internet services |
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128 | (2) |
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7.7 Mathematical models for performing Internet reliability and availability analysis |
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130 | (4) |
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130 | (2) |
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132 | (2) |
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7.8 Methods for preventing programmers from introducing bugs during the software-writing process |
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134 | (1) |
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7.9 Metrics related to software errors |
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134 | (2) |
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7.9.1 Metric 1: Fault density |
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134 | (1) |
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7.9.2 Metric 2: Defect density |
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135 | (1) |
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7.9.3 Metric 3: Defect indices |
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135 | (1) |
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136 | (1) |
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136 | (3) |
Chapter 8 Power system and mining equipment reliability |
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139 | (24) |
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139 | (1) |
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8.2 Power system reliability-related terms and definitions |
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139 | (1) |
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8.3 Service performance-related indexes |
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140 | (1) |
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140 | (1) |
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140 | (1) |
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140 | (1) |
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141 | (1) |
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8.4 Loss-of-load probability (LOLP) |
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141 | (1) |
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8.5 Mathematical models for performing availability analysis of a single generator unit |
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142 | (4) |
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142 | (2) |
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144 | (2) |
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8.6 Mathematical models for performing availability analysis of transmission and associated systems |
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146 | (5) |
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146 | (2) |
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148 | (3) |
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8.7 Reasons for improving mining equipment reliability and factors affecting mining system reliability |
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151 | (1) |
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8.8 Mining equipment reliability measures |
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152 | (1) |
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8.9 Programmable electronic mining system failures |
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153 | (1) |
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8.9.1 Systematic failures |
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154 | (1) |
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8.9.2 Random hardware failures |
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154 | (1) |
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8.10 Methods for measuring winder rope degradation |
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154 | (2) |
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8.10.1 Visual inspection method |
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155 | (1) |
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8.10.2 Nondestructive testing method |
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155 | (1) |
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8.11 Dump-truck tire reliability and the factors affecting their life |
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156 | (1) |
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8.12 Open-pit-system reliability |
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157 | (3) |
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8.12.1 Open-pit-series system |
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157 | (2) |
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8.12.2 Open-pit-parallel system |
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159 | (1) |
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160 | (1) |
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161 | (2) |
Chapter 9 Usability engineering life-cycle stages and important associated areas |
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163 | (14) |
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163 | (1) |
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9.2 Usability engineering life-cycle stages |
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163 | (4) |
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9.2.1 Stage I: Knowing about all potential users |
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164 | (1) |
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9.2.2 Stage II: Carrying out competitive analysis |
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164 | (1) |
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9.2.3 Stage III: Establishing appropriate usability goals |
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165 | (1) |
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9.2.4 Stage IV: Carrying out parallel designs |
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165 | (1) |
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9.2.5 Stage V: Carrying out participatory design |
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165 | (1) |
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9.2.6 Stage VI: Coordinating the entire user interface |
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165 | (1) |
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9.2.7 Stage VII: Applying guidelines |
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166 | (1) |
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9.2.8 Stage VIII: Prototyping |
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166 | (1) |
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9.2.9 Stage IX: Carrying out interface evaluation |
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166 | (1) |
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9.2.10 Stage X: Performing iterative design |
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166 | (1) |
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9.2.11 Stage XI: Obtaining data from actual field applications |
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167 | (1) |
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9.3 Fundamental features of design for usability and usability- related actions during system design phases |
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167 | (2) |
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9.4 Usability-related myths and factors affecting usability within organizations |
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169 | (2) |
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9.5 Nonfunctional system development project requirements and their impact on usability and usability performance measures |
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171 | (1) |
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172 | (1) |
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173 | (1) |
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174 | (3) |
Chapter 10 Usability testing and costing |
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177 | (20) |
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177 | (1) |
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10.2 Usability testing goals, limitations, and advantages |
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177 | (1) |
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10.3 Usability testing elements, test plans, and test budgets |
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178 | (2) |
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10.4 Types of usability-related tests |
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180 | (1) |
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10.5 Usability test performance stages |
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181 | (7) |
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10.5.1 Stage I: Test plan development |
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181 | (1) |
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10.5.2 Stage II: User-participant selection |
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182 | (1) |
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10.5.3 Stage III: Test material preparation |
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183 | (3) |
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10.5.4 Stage IV: Actual test performance |
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186 | (1) |
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10.5.5 Stage V: Participant debriefing |
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186 | (1) |
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10.5.6 Stage VI: Data analysis and recommendations |
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187 | (1) |
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10.6 Usability cost-related facts and figures |
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188 | (1) |
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10.7 Usability engineering-related activities and costs |
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189 | (1) |
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10.8 Costs of ignoring usability and models when estimating usability engineering costs |
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190 | (3) |
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191 | (1) |
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191 | (1) |
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192 | (1) |
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193 | (1) |
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193 | (1) |
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194 | (3) |
Chapter 11 Software and web usability |
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197 | (24) |
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197 | (1) |
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11.2 The need to consider usability during software development and software usability engineering |
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197 | (2) |
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11.3 Steps for improving usability of software products |
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199 | (3) |
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11.4 Software usability inspection methods and their selection-related considerations |
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202 | (1) |
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11.5 Software usability testing methods, and important factors with respect to such methods |
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203 | (1) |
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11.6 Useful guidelines for conducting software usability testing |
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204 | (1) |
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11.7 Web usability-related facts and figures |
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205 | (1) |
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11.8 Common web design-related errors |
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206 | (1) |
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206 | (4) |
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207 | (1) |
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208 | (1) |
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11.9.2.1 Page downloading speed |
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208 | (1) |
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11.9.2.2 Page flexibility |
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208 | (1) |
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208 | (1) |
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11.9.4 Textual element usage |
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209 | (1) |
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209 | (1) |
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210 | (2) |
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11.10.1 Site testing and maintenance |
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211 | (1) |
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11.10.2 Site organization |
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211 | (1) |
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11.10.3 Shared elements of website pages |
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211 | (1) |
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212 | (3) |
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11.11.1 Navigation bar usage |
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213 | (1) |
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11.11.2 Usage of menus and menu bars |
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214 | (1) |
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214 | (1) |
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11.12 Tools for evaluating web usability |
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215 | (2) |
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215 | (1) |
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215 | (1) |
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216 | (1) |
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216 | (1) |
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11.13 Questions for evaluating the effectiveness of website message communication |
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217 | (1) |
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218 | (1) |
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219 | (2) |
Chapter 12 Medical device usability and user errors |
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221 | (22) |
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221 | (1) |
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12.2 Medical device use description, users, use environments, and user interfaces |
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221 | (3) |
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12.3 General approach for developing effective user interfaces of medical devices |
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224 | (1) |
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12.4 Useful guidelines for making medical device interfaces more user-friendly |
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224 | (3) |
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12.5 Designing medical devices for old users |
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227 | (1) |
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12.6 Medical devices with high incidence of user/human error |
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228 | (1) |
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12.7 Facts, figures, and examples on user/operator-related errors |
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229 | (1) |
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12.8 Operator/user error causes and classifications of user errors in human-computer interactive tasks |
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230 | (1) |
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12.9 Common medical device/equipment operator/user errors |
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230 | (1) |
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12.10 Methods for performing user error-related analysis |
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231 | (8) |
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12.10.1 Probability tree analysis |
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231 | (1) |
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12.10.2 Failure modes and effect analysis (FMEA) |
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232 | (1) |
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232 | (5) |
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232 | (2) |
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234 | (3) |
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12.10.4 Fault tree analysis (FTA) |
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237 | (2) |
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239 | (1) |
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240 | (3) |
Chapter 13 Mathematical models for engineering systems reliability analysis and usability assurance |
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243 | (22) |
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243 | (1) |
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243 | (2) |
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245 | (3) |
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248 | (3) |
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251 | (2) |
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253 | (4) |
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257 | (1) |
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257 | (1) |
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258 | (1) |
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258 | (1) |
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258 | (1) |
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259 | (1) |
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260 | (1) |
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260 | (1) |
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261 | (1) |
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261 | (1) |
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261 | (1) |
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262 | (3) |
Index |
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