This is a highly interesting book investigating apologies and requests of study abroad learners that shows how innovative computer-animated tasks can be used for both teaching and research purposes. * Gila A. Schauer, Professor of English & Applied Linguistics, University of Erfurt, Germany * This volume is well written and logically organized ... Readers will find it easy to follow and informative on every issue discussed. It is most suitable for researchers and instructors of any language who are interested in not only understanding the effectiveness of classroom-based explicit pragmatic instruction, but also in using it as a template from which to create their own instructional materials and curriculum. * Journal of Contrastive Pragmatics *