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E-grāmata: Technology-Based Learning: Maximizing Human Performance and Corporate Success

(Southeastern Nova University, North Miami Beach, Florida, US), (George Washington University, Reston, Virginia, USA)
  • Formāts: 336 pages
  • Izdošanas datums: 01-Nov-2024
  • Izdevniecība: CRC Press Inc
  • Valoda: eng
  • ISBN-13: 9781040279328
  • Formāts - EPUB+DRM
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  • Bibliotēkām
  • Formāts: 336 pages
  • Izdošanas datums: 01-Nov-2024
  • Izdevniecība: CRC Press Inc
  • Valoda: eng
  • ISBN-13: 9781040279328

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Explores the interplay of electronic technology, learning, and the workplace as all three are undergoing radical transformation, delving into such questions as whether teaching is necessary at all now or can people simply be provided with the tools and resources to access knowledge. Describes technology for learning in the workplace and for managing knowledge, and applications for global success. Annotation c. by Book News, Inc., Portland, Or.

Companies worldwide are recognizing the critical importance of harnessing the learning capabilities of people and technology in the workplace. Technology-Based Learning:
Maximizing Human Performance and Corporate Success shows how to capture and leverage this power, through techniques of knowledge management.

This comprehensive overview examines the advantages and disadvantages of learning technologies, and provides a guide for selecting, costing, and applying the various techniques.

Technology in the workplace has many overwhelming possibilities-so many that they've left many managers and HRD professionals confused and perplexed. Let Marquardt and Kearsley show you how to bring technology under control to meet the needs of your company and your employees.
Preface xi(4)
Acknowledgments xv
PART I: IMPACT OF TECHNOLOGY ON ORGANIZATIONS, WORK, AND WORKERS 1(56)
1 Explosion of Technology in the World of Work
1(14)
Technology Transforms the Workplace and Learning
1(1)
With Technology, the Future Is Already Here!
2(4)
Impact of Technology on the New Economy and the New Organization
6(3)
Importance of Technology for Corporate Success
9(1)
Increased Demand for Learning in the Workplace
10(2)
Learning Technology Required in the Workplace
12(1)
Future Challenges
13(2)
2 14 Ways Technology Has Transformed the Workplace
15(12)
1) Technology changes the way work is done, whether it be production, coordination, or management work
15(1)
2) Technology enables a fuller integration of business functions
16(1)
3) Technology creates the possibility of truly global companies
17(1)
4) Technology forces basic changes in organizational structure
18(1)
5) Technology enables organizations to transform from bureaucratic to network and federated ways of operating and thinking
18(2)
6) Technology requires new skills and competencies on the part of all workers
20(1)
7) Technology impacts where workers work
21(1)
8) Technology provides more opportunities and power to customers
22(1)
9) Technology allows for the emergence of virtual organizations
23(1)
10) Technology affects reward systems of workers
23(1)
11) Technology transfers knowledge faster and more efficiently between workers and throughout the organization
23(1)
12) Technology affects how training is designed and delivered
24(1)
13) Technology affects how knowledge is managed
25(1)
14) Technology affects how organizations learn
25(1)
15) The New Workplace
26(1)
3 Technology and the Learning Organization
27(16)
Why Organizational Learning Is so Critical
28(1)
What's New About Learning Organizations
29(1)
Technology Vital for Learning Organizations
30(2)
Organization and the Info-Structure
32(2)
Empowered and Enabled People
34(2)
Learning Dynamics
36(3)
Knowledge Management
39(2)
Technology Facilitates and Enhances Organizational Learning
41(2)
4 Technology and the Worker
43(14)
Impact of Technology on the Worker/Learner
43(1)
How Workers Interact with Technology
44(7)
Accommodating Special Needs
51(1)
Who Can You Trust? Piracy, Security, and Risk
52(2)
Technoculture and Technophobia
54(3)
PART II: TECHNOLOGIES FOR LEARNING IN THE WORKPLACE 57(98)
5 Learning Technologies for Maximizing Human Performance
57(16)
Surge in Use of Learning Technologies
57(1)
Types of Learning Technologies
58(2)
Advantages of Using Learning Technologies
60(4)
Technology Accelerates Transformation from Training to Learning
64(1)
Managing the Learning Technologies
65(1)
Changing HRD Roles Due to Profusion of Technology
66(1)
New HRD Competencies Needed to Manage Learning Technologies
67(4)
Analysis and Assessment Skills
71(1)
Exploring the Learning Technologies
72(1)
6 Electronic Publishing
73(14)
Doing It on the Desktop
73(2)
The Electronic Document Pipeline
75(2)
The Technology of Text
77(1)
More Than Words
78(2)
Electronic Presentations
80(1)
Toward a Paperless Workplace?
81(3)
The Look and Feel of Learning
84(3)
7 Television and Video
87(14)
Why Television and Video Are so Important for Learning
87(2)
The Technicalities of Television
89(1)
Videotapes
90(1)
Making Video Learning Programs for the Workplace
91(1)
New Television Technology
92(1)
How Television is Used for Training
93(2)
Business Television
95(1)
Interactive Television
96(2)
Emerging Developments--Stayed Tuned
98(3)
8 Teleconferencing--Audio, Video, Computer, and Desktop
101(14)
Audioconferencing: Simple and Cheap
101(2)
Satellite Teleconferencing
103(1)
Cost-Effectiveness of Satellite Teleconferencing
104(1)
Digital Videoconferencing
105(5)
Computer Conferencing
110(1)
Audiographics
110(1)
Desktop Video
111(1)
Prospects for Teletraining
112(3)
9 Interactive Multimedia--Expanding Computer-Based Training
115(16)
Putting It All Together
115(2)
Multimedia Technology: CBT, CD-ROM, and Beyond
117(3)
Learning Benefits of Interactive Multimedia
120(1)
Multimedia Learning Environments
121(3)
Designing and Developing Multimedia Programs
124(3)
Challenges and Opportunities
127(4)
10 Simulation, Simulators, and Virtual Reality
131(12)
Equipment-Based Simulation/Simulators
133(1)
Instructional Basis of Simulation
134(6)
Emerging Development in Simulation: Virtual Reality and Networking
140(3)
11 Authoring Tools for Learning Technologies
143(12)
Multimedia Authoring Tools
143(3)
Computer-Based Authoring Tools
146(2)
Automated Design Tools
148(3)
Authoring Tools: The Right Stuff
151(4)
PART III: TECHNOLOGY FOR MANAGING KNOWLEDGE 155(78)
12 Knowledge--The Critical Resource for Global Success
155(24)
Hierarchy of Knowledge
156(1)
Types of Knowledge
157(1)
Systems Model for Managing Knowledge
158(12)
Technological Support for Knowledge Management
170(4)
HRIS/HRMS
174(2)
Knowledge Must Move to Be of Value
176(3)
13 Electronic Performance Support Systems
179(14)
An EPSS Is a Many-Splendored Thing
180(4)
The EPSS Design Process
184(2)
Implementing an EPSS: The Long and Winding Road
186(2)
Redefining the Nature of Work
188(2)
EPSS and the Organizational Learning Process
190(3)
14 Networks--The Internet, Internet, Web, and LANs/WANs
193(16)
The Internet--A Network of Networks
193(2)
The World Wide Web--A New Era in Computing
195(1)
Use of the Web for Learning
196(3)
Web-Based Workplace Training
199(5)
LANs/WANs--The Network Workhorses
204(2)
It's a Wired World
206(3)
15 Knowledge Engineering--The Technological Future for Managing Knowledge
209(24)
Foundations of Knowledge Engineering
209(3)
Axioms, Corollaries, and Architectural Layers
212(3)
From Food for the Stomach to Food for the Organization
215(1)
Introducing the KnowledgeBase Tool
216(1)
Work Breakdown Structure of the KnowledgeBase Tool
217(4)
References for the KnowledgeBase Tool
221(2)
Benefits of Using a KnowledgeBase Tool
223(2)
Using KnowledgeBases to Create a Learning Organization
225(1)
How to Create a KnowledgeBase
226(1)
How to Use the KnowledgeBase
227(2)
Enriching and Improving the KnowledgeBase
229(1)
Future of Knowledge Engineering
230(3)
PART IV: APPLICATION OF TECHNOLOGY FOR GLOBAL SUCCESS 233(76)
16 Selecting and Evaluating Technology
233(14)
Technology for Learning and Knowledge--Does It Work?
233(1)
Cost-Benefits Analysis
234(2)
Picking the Best Technology
236(2)
Strengths and Weaknesses of Different Technologies
238(3)
Assessing Quality
241(3)
Evaluation Matters
244(3)
17 Impact of Culture and Globalization on Technology and Learning
247(18)
Culture--Different Ways of Doing Things
248(2)
Factors of Culture
250(1)
Western and Non-Western Cultural Contrasts
250(1)
Globalization and Culture
251(1)
Developing Learning Programs for Multicultural Settings
252(7)
Acculturization of Technology-Based Learning Materials
259(2)
Culture and Globalization Shape Technology
261(1)
The Most Important 10%
262(3)
18 Best Practices in Learning Technology
265(16)
Federal Express
265(6)
Ford Motor Company
271(5)
Nortel
276(4)
Power and Impact of Learning Technology
280(1)
19 Best Practices in Knowledge Management Technologies
281(14)
AMS
281(5)
McKinsey & Company
286(2)
National Semiconductor
288(2)
Price Waterhouse
290(3)
Technology--The Essential Tool for Managing Intellectual Assets
293(2)
20 The Future of Technology in the Workplace
295(14)
Key Largo Learning Associates--A Virtual Teaching Organization
295(2)
California Custom Car Manufacturing, Inc.--Consumer CAD/CAM
297(1)
EcoFinance Associates--A Global Financial Services Partnership
298(1)
United Clothing Suppliers--Weaving Things Together Electronically
299(1)
The Newtown Building Department--Computerized Government
300(2)
Greenville Grocery Mart--An On-Line Retail Environment
302(1)
The Neighborhood Clinic--Telemedicine and On-Line Health Care
303(2)
Acme Printing Systems--Electronic Troubleshooting
305(1)
Key Implications for Technology and Learning for the 21st Century
306(1)
Enjoying the Future
307(2)
APPENDIX A: Glossary 309(2)
APPENDIX B: Internet Sites 311(4)
APPENDIX C: Associations/Resources in Technology and Learning in the Workplace 315(2)
Index 317
Michael J. Marquardt, Greg Kearsley