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Telephone Triage for Pediatrics [Spiral bound]

  • Formāts: Spiral bound, 592 pages, height x width: 229x178 mm, weight: 885 g
  • Izdošanas datums: 21-Sep-2017
  • Izdevniecība: Lippincott Williams and Wilkins
  • ISBN-10: 1496363604
  • ISBN-13: 9781496363602
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  • Spiral bound
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  • Formāts: Spiral bound, 592 pages, height x width: 229x178 mm, weight: 885 g
  • Izdošanas datums: 21-Sep-2017
  • Izdevniecība: Lippincott Williams and Wilkins
  • ISBN-10: 1496363604
  • ISBN-13: 9781496363602
Citas grāmatas par šo tēmu:
Handle questions about pediatric care with confident accuracy: Telephone Triage Protocols for Pediatrics is the quick-access guide to providing fast, efficient phone assessments and accurate care recommendations.
 
This comprehensive, on-the-spot resource lists a broad range of symptoms alphabetically. A flow chart format provides the crucial Yes or No questions to ask, with each answer moving quickly to optimal recommendations or instructions. A vital resource for all nurses, this is irreplaceable to those in pediatric or family practice.
 
Tap into top-level guidance for fast, efficient assessments …
  • Step-by-step guidance for making accurate assessments—170 proven protocols addressing a wide range of symptoms, disorders, and medical emergencies, for newborn to age 18
  • Sorts life-threatening problems from those not requiring physician or emergency care—callers are directed to make an appointment, seek emergency care, or follow home care instructions
  • Increases consistency of advice and documentation
  • Supports nurses of all knowledge and experience levels
  • Color tabs for each section enable quick access
  • Symptoms alpha-organized and grouped by level of urgency, addressing injuries, trauma, pain, swelling, and other symptoms for:
    • Head, eyes, ears, nose, throat, mouth, back, neck, arm, and leg
    • Body system problems – chest/cardiovascular, respiratory GI, genital/obstetrics and gynecological problems, urination, and skin problems
    • Chronic and infectious diseases
    • Behavioral problems
    • Infant-specific problems
 Sections under every symptom include:
  • Key Questions to ask the caller
  • Other Protocols to Consider
  • Reminders – for proper documentation
  • Assessment – symptoms and conditions that determine urgency
  • Actioncolumn – Following Yes or No answers to assessment questions, with emergency actions appearing first
  • Immediate actions – proven protocols and/or referrals to emergency, physician, or at-home care
  • Home Care Instructions – before emergency care, before appointment, or at-home care
  • Emergency Instructions – in-the-moment first aid
  • Report the Following Problems – what caller should tell their physician or emergency department
  • Seek Emergency Care Immediately – if certain symptoms occur
NOTE: Replace this text with the Full Description. Do not forget to check the Release to Eloquence box in the upper right hand corner


Handle questions about pediatric care with confident accuracy: Telephone Triage Protocols for Pediatrics is the quick-access guide to providing fast, efficient phone assessments and accurate care recommendations.
 
This comprehensive, on-the-spot resource lists a broad range of symptoms alphabetically. A flow chart format provides the crucial Yes or No questions to ask, with each answer moving quickly to optimal recommendations or instructions. A vital resource for all nurses, this is irreplaceable to those in pediatric or family practice.
 
Tap into top-level guidance for fast, efficient assessments …
  • Step-by-step guidance for making accurate assessments—170 proven protocols addressing a wide range of symptoms, disorders, and medical emergencies, for newborn to age 18
  • Sorts life-threatening problems from those not requiring physician or emergency care—callers are directed to make an appointment, seek emergency care, or follow home care instructions
  • Increases consistency of advice and documentation
  • Supports nurses of all knowledge and experience levels
  • Color tabs for each section enable quick access
  • Symptoms alpha-organized and grouped by level of urgency, addressing injuries, trauma, pain, swelling, and other symptoms for:
    • Head, eyes, ears, nose, throat, mouth, back, neck, arm, and leg
    • Body system problems – chest/cardiovascular, respiratory GI, genital/obstetrics and gynecological problems, urination, and skin problems
    • Chronic and infectious diseases
    • Behavioral problems
    • Infant-specific problems
 Sections under every symptom include:
  • Key Questions to ask the caller
  • Other Protocols to Consider
  • Reminders – for proper documentation
  • Assessment – symptoms and conditions that determine urgency
  • Actioncolumn – Following Yes or No answers to assessment questions, with emergency actions appearing first
  • Immediate actions – proven protocols and/or referrals to emergency, physician, or at-home care
  • Home Care Instructions – before emergency care, before appointment, or at-home care
  • Emergency Instructions – in-the-moment first aid
  • Report the Following Problems – what caller should tell their physician or emergency department
  • Seek Emergency Care Immediately – if certain symptoms occur
 
Must-have resource for medical offices, clinics, schools, emergency departments, urgent care centers, home health agencies, and managed healthcare providers
 
 
About The Authors
 
Julie Briggs, RN, BSN, MHA, is Director of the Emergency Department at Good Samaritan Community Healthcare in Puyallup, Washington.
 
Mikki Meadows-Oliver, PhD, RN, PNP-BC, is an Associate Professor at the Yale University School of Nursing in Orange, Connecticut.
 
Protocols
Abdominal Pain
1(3)
Abdominal Swelling
4(3)
Abrasions
7(2)
Alcohol Problems
9(4)
Allergic Reaction
13(3)
Ankle Injury
16(2)
Anxiety
18(3)
Appetite Loss
21(3)
Arm/Hand Problems
24(4)
Asthma Problems
28(3)
Back/Neck Injury
31(3)
Back Pain
34(3)
Bedbug Exposure or Concerns
37(3)
Bed-Wetting
40(2)
Bee Stings
42(4)
Bites, Animal/Human
46(3)
Bites, Insect
49(4)
Bites, Marine Animal
53(2)
Bites, Snake
55(2)
Bites, Tick
57(2)
Bottle-Feeding Problems
59(4)
Breast-Feeding Problems
63(5)
Breathing Problems
68(3)
Bruising
71(3)
Burns, Chemical
74(3)
Burns, Electrical
77(3)
Burns, Thermal
80(3)
Cast/Splint Problems
83(2)
Chest Pain
85(4)
Chest Trauma
89(2)
Chickenpox
91(3)
Child Abuse
94(3)
Circumcision Care
97(3)
Cold Exposure Problems
100(3)
Common Cold Symptoms
103(4)
Confusion
107(3)
Congestion
110(4)
Constipation
114(3)
Contraception, Emergency
117(4)
Cough
121(4)
Croup
125(3)
Crying, Excessive, in Infants
128(4)
Dehydration
132(3)
Depression
135(3)
Diabetes Problems
138(3)
Diaper Rash
141(2)
Diarrhea
143(4)
Dizziness
147(3)
Earache, Drainage
150(4)
Ear Injury, Foreign Body
154(3)
Ear Ringing
157(3)
Electric Injury
160(3)
Extremity Injury
163(3)
Eye Injury
166(3)
Eye Problems
169(3)
Facial Problems
172(3)
Facial Skin Problems
175(3)
Fainting
178(3)
Fatigue
181(3)
Fever
184(5)
Finger and Toe Problems
189(3)
Food Allergy, Known or Suspected
192(2)
Food Poisoning, Suspected
194(3)
Foot Problems
197(4)
Foreign Body, Eye
201(2)
Foreign Body, Inhaled
203(3)
Foreign Body, Nose
206(3)
Foreign Body, Rectum
209(2)
Foreign Body, Skin
211(3)
Foreign Body, Swallowing of
214(2)
Foreign Body, Vagina
216(2)
Frostbite
218(3)
Gas/Belching
221(2)
Gas/Flatulence
223(3)
Genital Lesions
226(3)
Glands, Swollen or Tender
229(3)
Hair Loss
232(3)
Hay Fever Problems
235(3)
Headache
238(4)
Head Injury
242(3)
Heartburn
245(4)
Heart Rate Problems
249(3)
Heat Exposure Problems
252(4)
Hiccups
256(2)
Hives
258(3)
Hoarseness
261(3)
Immunization, Tetanus
264(3)
Immunization Reactions
267(3)
Impetigo
270(3)
Indigestion
273(3)
Influenza
276(3)
Insomnia
279(3)
Itching
282(3)
Jaundice
285(2)
Joint Pain/Swelling/Injury
287(3)
Laceration
290(3)
Leg Pain/Swelling
293(3)
Lice
296(3)
Menstrual Problems
299(3)
Mouth Problems
302(3)
Mumps
305(2)
Muscle Cramps
307(2)
Neck Pain
309(3)
Neurologic Symptoms
312(3)
Newborn Problems
315(4)
Nosebleed
319(3)
Nose Injury
322(3)
Numbness and Tingling
325(3)
Overdose
328(3)
Penis Problems
331(3)
Pertussis (Whooping Cough)
334(4)
Piercing Problems
338(4)
Pinkeye
342(3)
Pinworms
345(2)
Poisoning, Suspected
347(3)
Postoperative Problems
350(4)
Postpartum Problems
354(4)
Pregnancy Problems
358(4)
Puncture Wound
362(4)
Rash
366(5)
Rectal Bleeding
371(3)
Rectal Problems
374(3)
Reye Syndrome, Suspected
377(2)
Roseola
379(3)
Rubella (German Measles)
382(3)
Rubeola (Measles)
385(3)
Scabies
388(2)
Scrotal Problems
390(3)
Seizure, Febrile
393(4)
Seizure, Nonfebrile
397(3)
Sexual Assault
400(3)
Sexually Transmitted Infection (STI)
403(2)
Shoulder Pain/Injury
405(3)
Sickle Cell Disease Problems
408(3)
Sinus Problems
411(3)
Skin Lesions: Lumps, Bumps, and Sores
414(4)
Sleep Apnea, Infant
418(2)
Sore Throat
420(4)
Spitting Up, Infant
424(3)
Stool, Incontinence
427(2)
Stools, Abnormal
429(3)
Stye
432(2)
Substance Abuse, Use, or Exposure
434(3)
Suicide Attempt, Threat
437(2)
Sunburn
439(3)
Swallowing Difficulty
442(4)
Sweating, Excessive
446(3)
Swelling
449(3)
Swine Flu (H1N1 Virus) Exposure
452(4)
Tattoo Problems
456(4)
Teething
460(2)
Tongue Problems
462(3)
Toothache
465(3)
Tooth Injury
468(3)
Umbilical Cord Care
471(2)
Urination, Difficult
473(2)
Urination, Excessive
475(2)
Urination, Painful
477(3)
Urine, Abnormal Color
480(2)
Urine, Incontinence
482(2)
Vaginal Bleeding
484(2)
Vaginal Discharge/Pain/Itching
486(3)
Vision Problems
489(3)
Vomiting
492(4)
Weakness
496(3)
West Nile Virus
499(4)
Wheezing
503(3)
Wound Care: Sutures or Staples
506(3)
Wound Healing and Infection
509(4)
Zika Virus
513(4)
Appendix A: Abbreviations 517(1)
Appendix B: Sample Telephone Triage Protocol Form 518(2)
Appendix C: Practicing Telephone Triage Safely 520(10)
Triage Roles and Responsibilities
520(1)
Protocol Structure
520(2)
Using Protocols Safely
522(5)
Importance of Using Protocols When Giving Telephone Advice
522(1)
Medical-Legal Safeguards
523(1)
Tips for Practicing Safe Telephone Triage
523(3)
Mental Status Challenges in Telephone Triage
526(1)
Types of Altered Mental Status
526(1)
Documentation
527(1)
Training Guidelines
527(2)
Strategies to Help Ensure a Quality Telephone Triage System
529(1)
Appendix D: Tools and Forms ( then D1-D9 listed under that section)
Appendix D1 Community Resources Telephone List
530(2)
Appendix D2 Telephone Triage Quality Improvement Survey
532(1)
Appendix D3 Telephone Triage Documentation Form
533(1)
Appendix D4 Telephone Triage Log
534(1)
Appendix D5 Telephone Triage "Call Back" Log
535(1)
Appendix D6 Call Documentation Review
536(1)
Appendix D7 Telephone Triage Training Outline
537(1)
Appendix D8 Guidelines for Scenario Practice
538(4)
Scenario Practice
538(4)
Appendix D9 Quality Improvement Program
542(3)
Telephone Triage Skills Assessment Form
543(2)
Appendix E: Temperature Conversion Chart 545(1)
Appendix F: Weight Conversion Chart 546(1)
Appendix G: Teaching Self-Assessment 547(2)
Appendix H: Resources 549(2)
Bibliography 551(5)
Index 556