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E-grāmata: Telephone Triage: Protocols for Adult Populations

4.50/5 (3 ratings by Goodreads)
  • Formāts: 480 pages
  • Izdošanas datums: 24-Apr-2009
  • Izdevniecība: McGraw-Hill Medical
  • Valoda: eng
  • ISBN-13: 9780071702553
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Telephone Triage: Protocols for Adult PopulationsPalielināt
  • Formāts: 480 pages
  • Izdošanas datums: 24-Apr-2009
  • Izdevniecība: McGraw-Hill Medical
  • Valoda: eng
  • ISBN-13: 9780071702553
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The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field

"This is a well thought out and organized tool for those involved in telephone advice and triage. It has many unique features not normally found in triage protocols, including research related to medical error, decision support, and critical thinking. The references are extensive. It is a necessary addition to the library of anyone involved in telephone triage and this update is an essential replacement for the previous protocols book. 3 Stars."--Doody's Review Service

Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone.

Organized by anatomical site and written in lay language, Telephone Triage eliminates the extra step of translating home treatment, first aid, or self-assessment instructions when performing telephone triage with the layperson. The format incorporates a critical-thinking process that mimics how nurses naturally solve problems in real-world situations.

This 4 in 1 package contains everything you need to implement a telephone triage program: Comprehensive training, protocols, standards and a CD with case studies for analysis and critique, plus an optional telehealth continuing education website.

Features:

Users Guide - complete with insightful FAQsProtocols - wide-range of common diseases including Women's HealthDocumentation Form - ensures proper procedure, documentation, and risk managementStandards - Comprehensive practice standards for practitioners and programsCD-ROM - contains 10 case studies for discussion and analysis Continuing Education -An accompanying website to earn CE credit online, at www.teletriage.com Representing the latest research and standards in the field, Telephone Triage is the ultimate resource for the triage nurse.
Acknowledgments xi
Preface xii
Task Force Members xiii
User's Guide and Operating Standards
Sample Protocol: Burns
Skin Problem: Burns 1: Electrical; Thermal; Chemical xxv
Skin Problem: Burns 2: Sunburn xxvii
Skin Problem: Burns Supplemental Information xxix
Triage/Advice Form xxxv
KEY ASSESSMENT TOOLS: THE GENERIC PROTOCOL
ADULT PROTOCOLS
Abdomen Problem
Problem 1: (Upper and Generalized) Pain with or without Trauma
1(4)
Problem 2: (Lower) Pain without Trauma
5(2)
Abdomen Problem Supplemental Information
7(2)
Abuse
Abuse 1 (Sexual) Reporting Tree
9(2)
Abuse 1 (Sexual) Supplemental Information
11(2)
Abuse 2 (Physical) Supplemental Information
13(8)
Back Problem (Upper and Lower) Pain with or without Trauma
19(2)
Back Problem Supplemental Information
21(4)
Bowel Problem
Problem 1: Diarrhea; Incontinence; Bloody Stools
25(2)
Problem 2: Constipation; Stool Color Change
27(2)
Bowel Problem Supplemental Information
29(8)
Chest Pain: Pressure/Pain; with or without Trauma
33(4)
Chest Pain Supplemental Information
37(6)
Cold Exposure: Hypothermia; Frostbite
41(2)
Cold Exposure Supplemental Information
43(4)
Confusion: Sudden; Chronic
45(2)
Confusion Supplemental Information
47(4)
Dizziness: with or without Trauma
49(2)
Fainting
51(2)
Dizziness; Fainting Supplemental Information
53(2)
Ear Problem
Problem 1: Pain with Trauma; FB; Hearing Loss; Ringing; Earlobe Trauma
55(2)
Problem 2: Pain without Trauma; Discharge; Congestion; Earlobe Swelling
57(2)
Ear Problem Supplemental Information
59(4)
Emotional Problem
Problem 1: Behavioral Emergency: Suicide In Progress; Threat; Ideation
63(2)
Suicide Supplemental Information
65(6)
Problem 2: Panic; Depression; Anxiety; Agitation; Aggression; Withdrawal; Hallucination
71(2)
Emotional Problem Supplemental Information
73(6)
Extremities Problem
Problem 1: (Upper) Pain with or without Trauma; Fractures; Lacerations; Swelling
79(2)
Problem 2: (Lower) Pain with and without Trauma; Fractures; Lacerations; Swelling, Weakness, Limp
81(2)
Problem 3: (Lower) Pain without Trauma; Swelling; Weakness; Limp
83(2)
Extremities Problem 4: (Upper and Lower) Supplemental Information
85(8)
Eye Problem
Problem 1: Pain with Trauma; Burn; FB; Vision Changes; Blood in
93(2)
Problem 2: Pain without Trauma; Photophobia; Blood in; Discharge; Swelling; Vision Changes
95(2)
Eye Problem Supplemental Information
97(8)
Face/Jaw Problem: Pain with or without Trauma; Drooping; Swelling; Weakness
101(4)
Face/Jaw Problem Supplemental Information
105(6)
Fever: Fever with Associated Symptoms
107(4)
Temperature-Taking Instructions
111(2)
Fever Supplemental Information
113(4)
Head Problem
Problem 1: Pain; Laceration; Level of Consciousness Change with Trauma
117(2)
Problem 2: Pain; Level of Consciousness Change without Trauma
119(4)
Head Problem Supplemental Information
123(6)
Heat Exposure: Heat Stroke; Heat Exhaustion; Heat Cramps
127(2)
Heat Exposure Supplemental Information
129(4)
Joint Problem: Pain with or without Trauma; Swelling (Shoulder, Elbow, Wrist, Hip, Knee, Ankle); Limp
131(2)
Joint Problem Supplemental Information
133(8)
Lip/Mouth; Teeth/Gums; Tongue Problem: Pain with or without Trauma; Swelling; Laceration; Lesions
139(2)
Lip/Mouth; Teeth/Gums; Tongue Problem Supplemental Information
141(4)
Neck Problem: Pain with or without Trauma; Swelling; Lump
143(2)
Neck Problem Supplemental Information
145(4)
Nose/Sinus Problem: Pain with or without Trauma; Foreign Body; Bleeding; Discharge; Congestion
147(2)
Nose/Sinus Problem Supplemental Information
149(4)
Penile/Scrotal/Testicle Problem: Trauma; Foreign Body; Pain; Discharge; Lumps, Lesions; STI Exposure
151(2)
Penile/Scrotal/Testicle Problem Supplemental Information
153(4)
Rectal Problem: Pain with or without Trauma; FB; Bleeding; Itching; Discharge; Lesion
155(2)
Rectal Problem Supplemental Information
157(2)
Respiratory Problem
Problem 1: Breathing Problem/Cough: Respiratory Distress; Choking; Shortness of Breath; Stridor; with or without Trauma
159(4)
Problem 2: Throat Pain: Choking; Foreign Body/Trauma; Pain; Burn: Chemical/Thermal
163(2)
Respiratory Problem Supplemental Information
165(6)
Seizures: with or without Trauma
169(2)
Seizures Supplemental Information
171(4)
Shock: Distributive; Cardiogenic; Hypovolemic
173(2)
Shock Supplemental Information
175(2)
Skin
Skin Problem: Bites (Human, Animal) Cat; Dog; Bat; Horse; Squirrel; Skunk; Raccoon; Fox
177(2)
Skin Problem: Bites/Stings (Reptile, Marine) Snake; Jellyfish; Sea Urchin; Stingray
179(2)
Skin Problem: Bites/Stings (Insect) Bee, Yellow Jacket, Hornet, Wasp; Spiders; Scorpions; Fleas; Ticks
181(2)
Skin Problem: Bites/Stings Supplemental Information
183(6)
Skin Problem: Burns 1: Electrical; Thermal; Chemical
189(2)
Skin Problem: Burns 2: Sunburn
191(2)
Skin Problem: Burns Supplemental Information
193(2)
Skin Problem: Discoloration: Bruise; Yellow; All Color Changes
195(2)
Skin Problem: Discoloration Supplemental Information
197(2)
Skin Problem: Laceration/Wound: Amputations; Abrasions; Puncture Wounds
199(2)
Skin Problem: Laceration/Wound Supplemental Information
201(2)
Skin Problem: Lesion/Lump/Swelling with or without Trauma
203(2)
Skin Problem: Lesion/Lump/Swelling Supplemental Information
205(4)
Skin Problem: Rashes with or without Itching
209(4)
Skin Problem: Rashes with or without Itching Supplemental Information
213(8)
Substance Abuse: Drugs; Alcohol; Prescription Drugs/Inhalants
219(2)
Substance Abuse Supplemental Information
221(6)
Urinary Problem: Pain with or without Trauma; Frequency; Urgency; Change in Output/Color; Bloody Urine
225(2)
Urinary Problem Supplemental Information
227(8)
Vomiting/Nausea: Bloody; Excessive; Projectile; Toxin; Headache; Abdominal Pain
231(4)
Vomiting/Nausea Supplemental Information
235(6)
WOMEN'S HEALTH PROTOCOLS
Birth Control
Birth Control Options, Concerns, and Frequently Asked Questions Supplemental Information
241(18)
Breast Problem (Female/Male) Pain with or without Trauma, Discharge; Lump; Lesions (Nonbreastfeeding; Nonpostpartum)
257(2)
Breast Problem (Female/Male) Supplemental Information
259(8)
Breastfeeding Problem: Pain with or without Fever: Sore Nipples; Painful Breasts
265(2)
Breastfeeding Initial Assessment Questions
267(2)
Breastfeeding Problem Supplemental Information
269(6)
Menopause
Menopause Options, Concerns, and Frequently Asked Questions Supplemental Information
275(12)
Postpartum Problem: Emotional Problems; Leg Pain; Painful Urination; Incisional Pain; Fever; Bleeding; Headache; SOB; Diarrhea; N/V; Abd. Pain
285(2)
Postpartum Problem Supplemental Information
287(6)
Postpartum Emotional Problem Supplemental Information
293(2)
Pregnancy Problem
Pregnancy Problem 1: Labor; Abdominal Pain; Vaginal Discharge/Bleeding
295(2)
Pregnancy Problem 2: Trauma; Headache; Chest Pain; < Fetal Movement; N/V; Swelling; Burning on Urination; Itching
297(2)
High-Risk Pregnancy Initial Assessment Questions (IAQ)
299(2)
Pregnancy Problem Supplemental Information
301(12)
Vaginal Bleeding: (Nonpregnant) Abnormal Bleeding: Painful, Irregular, Excessive; Absence of Menses
311(2)
Vaginal Bleeding (Nonpregnant) Supplemental Information
313(4)
Vaginal Problem: (Nonpregnant) FB; Trauma; Discharge; Pain; Lesion; Itching; STI Exposure
315(2)
Vaginal Problem: Sexually Transmitted Infections Supplemental Information
317(6)
Instructions; Complications; OB/GYN Procedures Supplemental Information
323(2)
Appendixes
Appendix A: Home Treatment Supplemental Information
325(6)
Appendix B: Policies and Special Populations
331(14)
Appendix C: Miscellaneous Supplemental Information
345(8)
Appendix D: Practice Resources
353(34)
Appendix E: Community Resources
387(18)
Appendix F: Informational Resources
405(18)
Index 423
Sheila Wheeler, RN, MS is acknowledged as one of the world's leading experts in the field of telephone triage. She has practiced nursing for over 30 years, primarily in critical care, emergency department and clinic settings. An accomplished writer, educator, researcher and consultant, Ms. Wheeler is currently President of TeleTriage Systems in An Anselmo, California.
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