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Part One Public Relations: Role, Origins and Trends Affecting the Future |
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1 | (20) |
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What Is Public Relations? |
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2 | (1) |
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Organizational Role and Function: 10 Basic Principles |
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2 | (2) |
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PR and Related Activities |
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4 | (1) |
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The Job of the PR Practitioner |
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5 | (6) |
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The Function of Public Relations in Business and Society |
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11 | (10) |
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PR's Origins and Evolution |
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21 | (34) |
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Seeking the PR ``Source Spring'' |
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22 | (3) |
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The Beginnings of PR in the USA, 1600-1799 |
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25 | (1) |
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Communicating/Initiating: The Era of Press Agentry and Publicity, 1800-1899 |
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26 | (4) |
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Reacting/Responding: The Time of Reporters-in-Residence, 1900-1939 |
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30 | (5) |
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Planning/Preventing: The Growth of PR as a Management Function, 1940-1979 |
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35 | (6) |
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Professionalism: PR in the Era of Global Communication, 1980-Present |
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41 | (14) |
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55 | (10) |
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Cultural Influences on PR |
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56 | (3) |
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Technology's Impact on Strategy and Tactics |
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59 | (6) |
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Research: Planning, Processes and Techniques |
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65 | (28) |
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The Basics: Record Keeping and Retrieving |
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66 | (1) |
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Finding and Using Research Resources |
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66 | (2) |
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Using Research for Planning and Monitoring |
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68 | (3) |
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Using Research to Plan and to Evaluate Outcomes |
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71 | (1) |
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72 | (3) |
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75 | (7) |
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82 | (6) |
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Research and Problem Solving |
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88 | (5) |
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Publics and Public Opinion |
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93 | (24) |
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Identifying and Describing Publics |
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94 | (5) |
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Issues: Identification, Monitoring, Evaluation and Management |
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99 | (2) |
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Issues and the Role of the PR Practitioner |
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101 | (5) |
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Perceptions and Public Opinion |
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106 | (4) |
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Public Opinion Research and Public Relations |
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110 | (7) |
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Part Three Theory, Ethics and Laws Affecting PR Practice |
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Theoretical Underpinnings for PR |
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117 | (30) |
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Origins in Sociology and Psychology |
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118 | (1) |
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118 | (2) |
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Communication Theories, Three Models |
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120 | (1) |
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121 | (9) |
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A Way to Look at Media: Source, Message, Source+Message, Media, Receivers |
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130 | (17) |
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PR Ethics and Responsibilities |
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147 | (26) |
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Complexities in Ethical Decision Making |
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150 | (9) |
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Responsibility in Advertising and Sponsorships |
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159 | (3) |
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Responsibility in Publicity |
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162 | (5) |
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Individual Responsibilities |
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167 | (6) |
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173 | (36) |
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The Liabilities of Practicing PR |
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174 | (5) |
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179 | (9) |
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Court Rulings and Legal Responsibilities |
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188 | (16) |
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Revisiting the Hypotheticals |
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204 | (5) |
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Strategic Management in PR Practice |
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209 | (18) |
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PR's Role in the Organizational Structure as Part of the Management Team |
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209 | (6) |
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Issue Monitoring and Managing for Organizations |
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215 | (1) |
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Planning and Managing PR Work |
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216 | (11) |
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Communication Channels and Media |
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227 | (28) |
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228 | (1) |
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Choosing the Message---Advertising and Publicity |
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228 | (13) |
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Traditional Hybrids: Direct Mail and 900 Phone Numbers |
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241 | (10) |
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251 | (4) |
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Tactics and Techniques: Details That Make PR Strategy Work |
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255 | (44) |
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255 | (5) |
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Publicity and Publications |
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260 | (14) |
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Publicity through the Mass Media |
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274 | (12) |
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On the Job with Media People |
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286 | (6) |
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292 | (1) |
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Talking Back and Correcting |
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293 | (6) |
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299 | (16) |
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299 | (1) |
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Characteristics of Successful Campaigns |
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300 | (1) |
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301 | (3) |
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Implementing the Campaign |
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304 | (1) |
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305 | (1) |
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306 | (1) |
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307 | (4) |
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311 | (4) |
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315 | (28) |
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316 | (8) |
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324 | (17) |
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341 | (2) |
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Public Relations Practice and a Worldview |
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343 | (12) |
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Global Variables Affecting PR Practice |
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345 | (1) |
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Political Ideology and PR Practice |
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345 | (2) |
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Economic Systems/Levels of Economic Development and PR Practice |
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347 | (1) |
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Levels of Activism and PR Practice |
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347 | (1) |
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348 | (3) |
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Media Environment and PR Practice |
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351 | (1) |
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351 | (4) |
Notes |
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355 | (22) |
Glossary |
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377 | (24) |
Index |
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401 | |