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E-grāmata: Toward Quality Assurance and Excellence in Higher Education

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Quality Assurance is not a new concept in the education sector in general, and higher education in particular, though it is becoming increasingly more relevant and important. Higher education helps to improve an individual's quality of life by enabling them to increase their knowledge and expertise, to grasp abstract concepts and theories, and to raise their awareness of the world and their community, and as such the assurance of quality is becoming more pivotal in the whole education process.

There is no simple definition of the concept of quality in education, though numerous models and theories have been devised. Toward Quality Assurance and Excellence of Higher Education is part of a new phase of the perception of quality assurance in higher education, which identifies the quality culture and orientation from the beginning, integrating crucial factors to build a "pyramid" of higher education excellence. The book compares concepts from the main theories of Quality Assurance, management and control when they are applied to educational systems in higher education.

The book also presents a new model of excellence in higher education. Excellence is an architecture of building blocks that includes process performance, effectiveness, harmony and collaboration, and these blocks should be incorporated in a quality-oriented concept for sustainable excellence of higher education. The model integrates four main facets: the Educational System, Quality Assurance Managing and Control, Strategic Planning and Globalization. Also presented are international "best-practices" in quality assurance in higher education, from Japan and Finland.
Preface xi
Acknowledgment xiii
List of Figures xv
List of Tables xix
List of Abbreviations xxi
1 Concept of Higher Education, Quality Assurance, and E-learning 1(38)
1.1 Introduction
1(5)
1.1.1 Challenges of Higher Education
5(1)
1.2 Concept of Quality Assurance in Higher Education
6(8)
1.2.1 Definition of Quality and Quality Assurance
6(6)
1.2.2 Challenges of Adopting Quality Assurance
12(2)
1.3 Concept of E-learning in Higher Education
14(9)
1.3.1 Introduction
14(1)
1.3.2 E-learning Timeline
15(1)
1.3.3 Standards of E-learning
16(4)
1.3.4 Quality-oriented Concepts of E-learning Development Process
20(3)
1.4 Concept of Blended Learning in Terms of Quality Assurance
23(5)
1.5 E-government: The Missing Factor in Quality Assurance Concept
28(5)
References and Suggested Literature
33(6)
2 The Role of Higher Education (Quality Assurance-based System) in Promoting Lifelong Learning 39(22)
2.1 Introduction
39(4)
2.2 The Role of Higher Education in Sustainable Development
43(4)
2.3 Quality Assurance for Higher Education
47(10)
References and Suggested Literature
57(4)
3 Quality-oriented Strategic Planning for Higher Education 61(30)
3.1 Introduction
61(1)
3.2 Definition of Strategic Planning
62(5)
3.2.1 Definition
62(5)
3.3 Components of Strategic Planning
67(14)
3.4 Integration of Strategic Planning and Quality Assurance
81(5)
3.5 Strategic Planning and Assessments
86(1)
References and Suggested Literature
87(4)
4 Quality Assurance Management and Control 91(38)
4.1 Introduction
91(2)
4.2 Quality Assurance in Higher Education
93(15)
4.2.1 Concept of Quality Assurance
93(6)
4.2.2 Mechanism of Quality Assurance in Higher Education Systems
99(1)
4.2.3 Quality Enhancement Cells
100(2)
4.2.3.1 Academic Standards
100(2)
4.2.4 Quality Assurance and Management: Extending the Framework
102(6)
4.3 Total Quality Management and Higher Education
108(8)
4.3.1 Definition of Total Quality Management (TQM)
108(2)
4.3.2 Total Quality Management: Framework Fits Higher Education Institutions
110(4)
4.3.3 Advantages and Disadvantages of Definition of Total Quality Management (TQM) Strategies
114(2)
4.4 Accreditation
116(5)
4.5 Globalization and Its Impact on Higher Education's Quality Assurance System
121(4)
4.5.1 General Understanding
121(1)
4.5.2 Facts About Higher Education Globalization
121(2)
4.5.3 Quality Assurance and Globalization
123(2)
4.5.4 How to Get to Globalization?
125(1)
References and Suggested Literature
125(4)
5 Quality Assurance for Universities 129(24)
5.1 University Quality System
129(2)
5.1.1 Definitions
129(2)
5.2 Quality Assurance General Framework for Universities
131(14)
5.2.1 Standards and Guidelines
132(3)
5.2.2 Two Levels of Quality Assurance
135(5)
5.2.3 Evaluation and Assessment System for Quality Assurance
140(1)
5.2.4 University Assessments
141(3)
5.2.5 Universities and the Fitting for Globalization
144(1)
5.3 Design a Manual for University Quality Assurance
145(5)
5.3.1 Quality at All Stages
145(3)
5.3.2 Main Keys in University Quality Assurance
148(2)
References and Suggested Literature
150(3)
6 Quality Assurance Piloting the E-Learning Sector 153(38)
6.1 Introduction
153(3)
6.2 E-Learning on the Cloud
156(11)
6.2.1 Cloud Computing
157(3)
6.2.2 Virtual Learning and Cloud Computing
160(7)
6.3 The Future of Artificial Intelligence in e-Learning Systems
167(15)
References and Suggested Literature
182(9)
7 Teaching-Learning Process and Quality Assurance in Higher Education 191(26)
7.1 Overview
191(1)
7.1.1 Introduction
191(1)
7.2 Quality of Teaching-Learning Process
192(14)
7.2.1 Quality of Teaching-Learning Process
192(4)
7.2.2 Quality Assurance System Is a Personal Touch When it Comes to Teaching-Learning Process
196(3)
7.2.3 Quality Assurance Leads to Quality of Teaching-Learning Process
199(4)
7.2.4 Responsibilities for Quality Assurance in Teaching and Learning
203(3)
7.3 Quality of Teaching-Learning Effectiveness and Challenges
206(3)
7.3.1 Quality of Teaching-Learning as Indicator
206(2)
7.3.2 Quality Teaching and Research
208(1)
7.4 How Quality Assurance Should Communicate about Quality Teaching?
209(2)
References and Suggested Literature
211(6)
8 Assessments in a Quality Assurance Suit 217(32)
8.1 Introduction
217(7)
8.2 Types of Assessments Defined
224(6)
8.2.1 Definition and Principles
224(5)
8.2.2 Educational Assessment Types
229(1)
8.3 Designing a Quality-oriented Assessment
230(6)
8.3.1 Quality-oriented Assessment Framework
231(5)
8.4 Importance and Impact
236(10)
References and Suggested Literature
246(3)
9 Quality-oriented learning Resources 249(28)
9.1 Introduction
249(2)
9.2 Aligning Learning Resources with Teaching-learning Process for Quality Assurance Purposes
251(11)
9.2.1 Quality Assurance Process for Learning Resource Design and Managing
254(8)
9.3 Quality Ideologies for Digital Learning Resources
262(6)
9.3.1 Pedagogy in Quality Framework
264(1)
9.3.2 Learning Principles to Guide Pedagogy and the Design of Learning Environments and Resources
265(2)
9.3.3 Quality Procedures for Pedagogic and Design Principles
267(1)
9.4 Semantic Connection of Learning Objects
268(5)
References and Suggested Literature
273(4)
10 Crystalize the Bond between University Ranking Systems and University Quality Assurance Systems 277(74)
10.1 Introduction
277(3)
10.2 Ranking Systems
280(12)
10.2.1 Definition
280(2)
10.2.2 General Correlation Coefficient
282(10)
10.3 Global Academic Ranking Systems
292(21)
10.3.1 Academic Ranking of World Universities (ARWU)
295(9)
10.3.2 QS World University Rankings
304(9)
10.4 Positives, Negatives, and Impact of University Rankings
313(25)
10.4.1 Positives and Negatives of University Ranking
313(10)
10.4.2 Impact of Internal and Global University Ranking Systems
323(2)
10.4.3 Impact of Global Rankings on Higher Education Research and the Production of Knowledge
325(6)
10.4.3.1 How Rankings Impact Research
328(1)
10.4.3.2 Institutional Responses to Rankings
328(3)
10.4.4 Impact on Graduates
331(3)
10.4.4.1 QS Graduate Employability Rankings 2018 Methodology
332(2)
10.4.5 Proposing a New Impact: Impact on University Selection for Higher Education Affordable Scholarships - The Passive Motivator
334(4)
10.5 Data-mine-based Data Pool of Students' Learning Experience on Social Network for Ranking Purposes
338(2)
10.5.1 Universities Create their Own Social Networks for Students
338(2)
10.6 Quality-oriented Crystallization Process of University Ranking Systems
340(6)
10.6.1 How Ranking Helps Quality Assurance and Vice Versa
345(1)
References and Suggested Literature
346(5)
11 Toward Excellence of Higher Education 351(26)
11.1 Introduction
351(1)
11.2 Excellence in Higher Education
352(16)
11.2.1 Introduction
352(7)
11.2.1.1 Definitions
353(6)
11.2.2 Characteristics of Excellence for Professional Practice in Higher Education
359(4)
11.2.2.1 General Knowledge and Skills
360(1)
11.2.2.2 Interactive Competencies
361(1)
11.2.2.3 Self-mastery
362(1)
11.2.3 Quality Assurance and Excellence of Higher Education
363(4)
11.2.4 Accreditation and Excellence of Higher Education
367(1)
11.3 The Never Ending Journey in Pursuit of Excellence of Higher Education
368(7)
11.3.1 Journey Just Started
368(4)
11.3.2 Excellence in Teaching
372(1)
11.3.3 Excellence in Student Performance
372(1)
11.3.4 Excellence in Research
373(1)
11.3.5 International Peer-review Method
373(2)
References and Suggested Literature
375(2)
12 Quality Assurance for Higher Education in Japan 377(20)
12.1 Quality Assurance in Japan Higher Education
377(17)
12.1.1 Quality-oriented Education System in Higher Education of Japan
377(13)
12.1.1.1 System in order to realize quality assurance
381(9)
12.1.2 The Future of Higher Education in Japan
390(1)
12.1.3 Challenges of Higher Education in Japan
391(3)
12.2 Japanese Universities and Ranking System: University of Tokyo
394(1)
12.2.1 About the University of Tokyo
394(1)
12.2.2 Explore Rankings' Data for University of Tokyo
394(1)
References and Suggested Literature
395(2)
13 Quality Assurance for Higher Education in Finland 397(22)
13.1 The European Education System
397(5)
13.2 Quality Assurance in Finnish Higher Education
402(11)
13.2.1 Education System
403(6)
13.2.2 The Quality Assurance of Finnish Higher Education
409(2)
13.2.3 Strategic planning in Finnish Higher Education
411(1)
13.2.4 Internationalization of Finnish Higher Education
411(2)
13.3 Examples of Finnish Universities: University of Helsinki
413(2)
13.3.1 University of Helsinki
413(1)
13.3.2 University of Helsinki Rankings
414(1)
References and Suggested Literature
415(4)
Index 419(6)
About the Authors 425
Ahmed Odeh Al Jaber