This book is a comprehensive exploration of the critical role of trust in the rapidly evolving world of AI, providing a thorough examination of how trust influences the integration and effectiveness of generative AI in various aspects of society.
Trust in Generative Artificial Intelligence: Human-Robot Interaction and Ethical Considerations is a comprehensive exploration of the critical role of trust in the rapidly evolving world of AI. Edited by Joanna Paliszkiewicz, Ireneusz Dabrowski, and Leila Halawi, this book provides a thorough examination of how trust influences the integration and effectiveness of generative AI in various aspects of society. The book spans three main sections, offering insights from international experts across multiple disciplines and a blend of theoretical foundations and practical insights, making it a valuable resource for both understanding and implementing trust in AI systems. Readers will benefit from in-depth analyses of emerging trends, systematic literature reviews, and case studies on trust in diverse contexts, from social media to healthcare. The focus on human-robot interaction and ethical considerations provides a nuanced understanding of the psychological and ethical factors at play. Aimed at researchers, practitioners, and policymakers interested in AI, ethics, and human-robot interaction, this edited collection is also suitable for educators and students in fields related to AI and technology, providing a comprehensive resource for academic study and practical application.
Part I: Foundations of Trust in Generative AI;
1. Risks, failures, and
ethical dilemmas of AI technologies and trust - Edyta Skarzyska, Joanna
Paliszkiewicz, Ireneusz Dbrowski and Marta Mendel;
2. Trust in generative
artificial intelligence: A systematic literature review - Xuan Tai Mai and
Trang Nguyen;
3. Trust in content published on social media - Agnieszka
Werenowska and Ewa Jaska;
4. Unlocking Artificial Intelligence for All:
Navigating the Complexities of the Artificial Intelligence Digital Divide -
Mirjana Peji-Bach and Josip Mari; Part II: Human-Robot Interaction, Ethical
Considerations and Trust;
5. Trust in the context of psychological and
managerial determinants of Human-Robot-Interaction - Joanna M. Moczydowska,
Agnieszka Tul-Krzyszczuk and Urszula Widelska;
6. Human-Robot-Interaction -
ethical and communicative determinants of trust - Urszula Widelska, Joanna M.
Moczydowska and Agnieszka Tul-Krzyszczuk;
7. Trust of Journalists in
Collaborating with AI: Ethical Background of Working with Generative
Artificial Intelligence - Anna Musialik-Chmiel, Jerzy Gouchowski and Agata
Berdowska;
8. Psychological Factors Affecting Swift Trust in AI: A Comparison
of Poland and Turkey - Fatih Ēetin, Anna Jasiulewicz, Selay Ilgaz Sümer and
Joanna Paliszkiewicz; Part III: Trust in Specific Contexts and Applications;
9. Trust in Generative AI as Seen by Gen Z in Albania, Poland, and Serbia -
Iwona Pomianek, Etleva Muēa and Vesna Paraui;
10. Cultivating Confidence:
The Intersection of Artificial Intelligence and Trust in Commercial Aviation
- Leila Halawi, Mark Miller and Sam Holley;
11. Trust-based Brand Equity and
Generative AI - Hanna Górska-Warsewicz;
12. Healing and Harmful Powers of
Data: Trust in Generative AI within Healthcare - Angelica Marotta;
13. The
use of generative AI in the enterprise from uncertainty to trust - Wojciech
Pizo;
14. The Role of Building Consumer Experience in E-health Services -
Anna Dbrowska, Irena Ozimek and Liudmyla Shulhina;
15. Trust and
Transparency as Facilitators of GenAI-Driven Transformation of Businesses:
Knowledge Management Perspective - Alicja Fandrejewska.
Joanna Paliszkiewicz is a Professor and the Director at the Management Institute of the Warsaw University of Life Sciences, Poland.
Ireneusz Dbrowski is an Associate Professor in the Department of Applied Economics and the Head of the Monetary Policy Unit at the SGH Warsaw School of Economics, Poland.
Leila Halawi is an Associate Professor and Research Coordinator at the College of Aviation in the Department of Graduate Studies at Worldwide Campus, Embry Riddle Aeronautical University, USA.
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