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E-grāmata: Trust, Power and Public Relations in Financial Markets [Taylor & Francis e-book]

(Goldsmiths College, UK)
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The public relations profession positions itself as expert in building trust throughout global markets, particularly after crisis strikes. Successive crises have tainted financial markets in recent years. Calls to restore trust in finance have been particularly pressing, given trusts crucial role as lubricant in global financial engines. Nonetheless, years after the global financial crisis, trust in financial markets remains both tenuous and controversial. This book explores PR in financial markets, posing a fundamental question about PR professionals as would-be trust strategists. If PR promotes its expertise in building and restoring trust, how can it ignore its potential role in losing trust in the first place?

Drawing on examples from state finance, international lending agencies, trade bodies, financial institutions and consumer groups in mature and emerging financial centres, this book explores the wide-ranging role of PR in financial markets, including:











State finance and debt capital markets





Investor relations, M&A and IPOs





Corporate communications for financial institutions





Product promotion and consumer finance





Financial trade associations and lobbying





Consumerism and financial activism.

Far reaching and challenging, this innovative book will be essential reading for researchers, advanced students and professionals in PR, communication and finance.
List of tables
viii
Abbreviations ix
Preface x
1 PR and trust `booms and busts'
1(17)
2 Reframing trust, power and PR
18(17)
3 Promoting state financial power: creditworthiness as trustworthiness
35(16)
4 Financial trade associations: territorial battles for trust
51(17)
5 Stock market storytelling: dalliances with trust
68(15)
6 Changing banking models, shifting trust relations
83(15)
7 Insurance, investment, pensions: rise of the robo-experts
98(15)
8 Financial exclusion: PR as activism and resistance
113(16)
9 Organising silence: PR in financial silos
129(13)
10 Conclusion: revisiting the trust strategist's role
142(13)
Index 155
Clea Bourne is a Lecturer in Public Relations, Advertising & Marketing, at Goldsmiths, University of London, UK. Her research on communication in financial markets has appeared in Culture and Organisation, Public Relations Inquiry, Journal of Public Relations Research and New Media and Society, and in edited collections.