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Trust and Records in an Open Digital Environment explores issues that arise when digital records are entrusted to the Cloud and will help professionals to make informed choices in the context of a rapidly changing digital economy.

Showing that records need to ensure public trust, especially in the era of alternative truths, this volume argues that reliable resources, which are openly accessible from governmental institutions, e-services, archival institutions, digital repositories and cloud-based digital archives, are the key to an open digital environment. The book also demonstrates that current, established practices need to be reviewed and amended to include the networked nature of the cloud-based records, to investigate the role of new players, like Cloud Service Providers (CSP), and assess the potential for implementing new, disruptive technologies like blockchain. Stancic and the contributors address these challenges by taking three themes – state, citizens, and documentary form – and discussing their interaction in the context of open government, open access, recordkeeping and digital preservation.

Exploring what is needed to enable the establishment of an open digital environment, Trust and Records in an Open Digital Environment should be essential reading for data, information, document and records management professionals. It will also be a key text for archivists, librarians, professors and students working in the information sciences and other related fields.

List of figures
viii
List of tables
ix
List of contributors
x
Acknowledgements xxi
List of acronyms
xxii
Introduction 1(6)
Luciana Duranti
Hrvoje Stancic
PART I State
7(98)
1 Introduction to Part I
9(2)
2 The role of records managers and archivists in open government
11(11)
Elizabeth Shepherd
3 Policies and standards for recordkeeping and digital preservation
22(10)
Maria Guercio
4 The impact of a legal framework for cloud computing on electronic recordkeeping and digital preservation
32(11)
Stefano Allegrezza
5 Information governance: nature and maturity practices in EU public administrations
43(12)
Basma Makhlouf Shabou
6 Governmental e-services
55(12)
Lluis-Esteve Casellas
7 Inter-organisational collaboration on e-government
67(18)
Goran Samuelsson
8 Economic models for cloud storage
85(18)
Julie Mcleod
9 Conclusion to Part I
103(2)
PART II Citizens
105(60)
10 Introduction to Part II
107(1)
11 Open data and privacy
108(13)
James Lowry
Anna Sexton
12 Public trust in online records: the case of the UK care.data programme
121(12)
Julie Mcleod
13 User perceptions of born-digital authenticity
133(10)
Jenny Bunn
14 Usability of electronic record management systems
143(9)
Sevgi Koyuncu Tunc
15 Education of records managers and archivists
152(10)
Liudmila Varlamova
16 Conclusion to Part II
162(3)
PART III Documentary form
165(64)
17 Introduction to Part III
167(1)
18 Preservation of website records
168(13)
Silvia Schenkolewski-Kroll
19 Metadata description schemas of cultural heritage institutions in the context of interoperability
181(20)
Ozgur Kolcu
20 Preservation of digital print masters
201(12)
Tomislav Ivanjko
21 Blockchain in digital preservation
213(14)
Hrvoje Stancic
22 Conclusion to Part III
227(2)
Conclusion 229(4)
Hrvoje Stancic
Appendix 1 Checklist for the assessment of implemented governmental e-services 233(6)
Appendix 2 Recommendations for planning and designing e-services between public administrations 239(3)
Appendix 3 Checklist for single sign-on systems 242(4)
Appendix 4 Checklist for ensuring trust in storage using IaaS 246(4)
Appendix 5 Metadata elements relevant for retention and disposition of websites 250(6)
Index 256
Hrvoje Stani is a Professor and Chair of Archival and Documentation Sciences at the Department of Information and Communication Sciences, Faculty of Humanities and Social Sciences, University of Zagreb, Croatia. He was Director of the InterPARES Trust projects Team Europe. He is participating in development of ISO/TC 307 Blockchain and distributed ledger technologies. His previous publications include Archival Science Dictionary: English-Croatian, Croatian-English (2015), Heritage Live: IT Tools-based Heritage Management (2012), and Digitisation (2009).