Understanding Police Operational Performance provides a roadmap for police agencies to implement performance-improvement strategies that work. This book provides an easy-to-read, comprehensive overview of the key indicators of successful internal operations of police agencies in the United States, and equips readers with the tools needed to bring police organizations to top performance.
Ideal for law enforcement professionals, as well as city or county administrators and policymakers, this book offers practical advice for planning and conducting an evaluation of the various components of a police organization. It is also appropriate for use in law enforcement, criminal justice, and political science courses.
Understanding Police Operational Performance provides a roadmap for police agencies to implement performance-improvement strategies that work.
Chapter
1. Why Assess? The Value-Added of Conducting Periodic
Assessments
Chapter
2. Patrol Allocation and Deployment
Chapter
3. Assessing Patrol Operations
Chapter
4. Investigative Operational Performance
Chapter
5. Professional Standards The Integrity Function
Chapter
6. Administration and Support
Chapter
7. Critical Policy Assessment
Chapter
8. Assessing Recruitment and Retention Capabilities
Chapter
9. The Assessment of Police Training Systems
Chapter
10. Community Engagement
Chapter
11. Assessing, Understanding and Managing Organizational Culture
Chapter
12. Strategic Management and Planning
Chapter
13. Future Considerations and Alternative Service Delivery Models
James E. McCabe is a Professor of Criminal Justice at St. Johns University. He is a retired Inspector from the New York City Police Department and is an expert on police organizational behavior, leadership, and the impact of police operations on public safety and neighborhood satisfaction with police services.
Paul E. OConnell is a Professor Emeritus at Iona University and a leading expert on the application of Compstat model Police Management principles to public administration organizations. OConnell conducts research, publishes scholarly papers, and lectures widely on the topics of police performance measurement, integrity management, and law enforcement training systems.
Demosthenes Long is a Professor of Criminal Justice and Security at Pace University. Prior to joining the faculty at Pace University, Long had a 31-year career in public safety with 21 years with the New York Police Department, retiring at the rank of Assistant Chief, and served for five years as the First Deputy Commissioner of the Westchester County Department of Public Safety.
Carol Rasor-Cordero is a Professor of Criminal Justice and Public Safety Administration at St. Petersburg College. A retired Captain from the Pinellas County Sheriffs Office in Florida, she served in various divisions over her 25-year career and has conducted research examining the relationship between personality preferences in law enforcement/corrections leaders and exemplary leadership practices.
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