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E-grāmata: Understanding the World's Cultures: A Practical Guide

3.60/5 (179 ratings by Goodreads)
  • Formāts: EPUB+DRM
  • Izdošanas datums: 04-Mar-2011
  • Izdevniecība: Intercultural Press
  • Valoda: eng
  • ISBN-13: 9781473643741
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  • Formāts: EPUB+DRM
  • Izdošanas datums: 04-Mar-2011
  • Izdevniecība: Intercultural Press
  • Valoda: eng
  • ISBN-13: 9781473643741
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"Self-paced guide featuring exercises and activities for developing cultural competence - readers can work through and, without the aid of a structured training program, effectively prepare for dealing with cultural differences"--

Craig Storti is a renowned expert in intercultural communications whose approaches are highly practical and based on his decades of experience as an intercultural trainer throughout the world.



This hands-on resource can be used as a self-paced guide or in a facilitated (work or academic course) environment. The book enables readers to encounter and confront culture head on, to interact with and respond to it. In the process, culture will become something real and alive, something to deal with, not merely think about.



NEW TO THIS EDITION:

1. New introduction by the author highlighting changes in approaches since 1998!

2. A diagnostic quiz at beginning and end touching on all major elements discussed in the book. Before working through the exercises, readers get a score. They take the quiz again at the end of the book to see how much they've learned and where improvement is needed.

3. A new exercise to begin chapter 1 and a revised introduction

4. Revision of Exercise 5.1, The Cross-Cultural Perspective: Description or Interpretation

5. Addition of a new exercise in Chapter 5 based on Bennet's Developmental Model of Intercultural Sensitivity and new chapter introduction

6. Revised continuums (with regional/country locations) to reflect research done since 1st edition.

7. Updates throughout to ensure content is up-to-date and reflects current standards
Acknowledgments xi
Preface to the Second Edition xiii
Self-Assessment: Pre-Test xvii
Introduction xxiii
Chapter 1 What Is Culture?
1(20)
Exercise 1.1 Dinner with Some Brahmins
3(3)
Exercise 1.2 Matching Values and Behavior
6(3)
Exercise 1.3 How Does a Behavior Mean?
9(5)
Exercise 1.4 What Culture Is Not
14(4)
Exercise 1.5 Observation or Interpretation?
18(3)
Chapter 2 Building Blocks of Culture
21(2)
Exercise 2.1 Dialogues
23
CONCEPT OF SELF: BUILDING BLOCK 1
Exercise 2.2 Dividing the Spoils
26(2)
Exercise 2.3 Individualist-Collectivist
28(3)
Exercise 2.4 Choices
31(3)
Exercise 2.5 What Would You Do?
34
PERSONAL VERSUS SOCIETAL RESPONSIBILITY: BUILDING BLOCK 2
Exercise 2.6 An Accident
38(2)
Exercise 2.7 Universalist-Particularist
40(3)
Exercise 2.8 Choices
43(3)
Exercise 2.9 What Would You Do?
46(4)
Review Exercise---Building Blocks 1 and 2
50
CONCEPT OF TIME: BUILDING BLOCK 3
Exercise 2.10 Service with a Smile
55(2)
Exercise 2.11 Monochronic-Polychronic
57(3)
Exercise 2.12 Choices
60(3)
Exercise 2.13 What Would You Do?
63
LOCUS OF CONTROL: BUILDING BLOCK 4
Exercise 2.14 Who's in Charge Here?
67(2)
Exercise 2.15 Internal-External
69(3)
Exercise 2.16 Choices
72(3)
Exercise 2.17 What Would You Do?
75(4)
Review Exercise---Building Blocks 3 and 4
79(5)
Exercise 2.18 Dialogues Revisited
84(3)
Chapter 3 Styles of Communication
87(4)
Exercise 3.1 Dialogues
88(3)
VERBAL COMMUNICATION
Exercise 3.2 Direct and Indirect Communication
91(4)
Exercise 3.3 Comparing Communication Styles across Cultures
95(5)
Exercise 3.4 Communication Techniques
100(5)
Exercise 3.5 Switching Styles
105(6)
NONVERBAL COMMUNICATION
Exercise 3.6 The Body Language Quiz
111(3)
Exercise 3.7 Nonverbal Communication
114(5)
Exercise 3.8 Dialogues Revisited
119(4)
Chapter 4 Culture in the Workplace
123(24)
Exercise 4.1 Dialogues
124(3)
Exercise 4.2 Power Distance
127(3)
Exercise 4.3 Comparing Workplace Norms across Cultures
130(8)
Exercise 4.4 What Would You Do?
138(6)
Exercise 4.5 Dialogues Revisited
144(3)
Chapter 5 Developing Cultural Awareness
147(10)
Exercise 5.1 The Stages of Cultural Competence
148(4)
Exercise 5.2 The Stages of Cultural Sensitivity
152(5)
Epilogue 157(2)
Self-Assessment: Post-Test 159(6)
Recommended Reading 165
Craig Storti is founder and co-director of Communicating Across Cultures, a Washington DC-based intercultural communication training and consulting firm. With work appearing in the Washington Post, Los Angeles Times, and Chicago Tribune, he is the author of six books. Having lived nearly a quarter of his life abroad, he lives now in Maryland. www.craigstorti.com