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E-grāmata: Windows 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond (Exams 70-685 and 70-686)

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  • Formāts: EPUB+DRM
  • Izdošanas datums: 02-Jul-2010
  • Izdevniecība: Sybex Inc.,U.S.
  • Valoda: eng
  • ISBN-13: 9780470900819
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Windows 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond (Exams 70-685 and 70-686)Palielināt
  • Formāts: EPUB+DRM
  • Izdošanas datums: 02-Jul-2010
  • Izdevniecība: Sybex Inc.,U.S.
  • Valoda: eng
  • ISBN-13: 9780470900819
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"A manual for Windows 7 desktop technicians and administrators It is estimated that 90 percent of the world's computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you'll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job. Covers troubleshooting, hardware and software applications, large-scale desktop environment management, and planning and configuring the desktop infrastructure using Windows 7. Provides plenty of relevant information for those seeking MCITP certification, including full coverage of the exam objectives for both Desktop Support Technician and Desktop Administrator exams. Includes a CD with valuable study tools for the MCITP exams including video walkthroughs, flashcards, and two practice exams. Windows 7 Desktop Support and Administration provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job."--

"A manual for Windows 7 desktop technicians and administrators. It is estimated that 90 percent of the world's computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you'll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job. Covers troubleshooting, hardware and software applications, large-scale desktop environment management, and planning and configuring the desktop infrastructure using Windows 7. Provides plenty of relevant information for those seeking MCITP certification, including full coverage of the exam objectives for both Desktop Support Technician and Desktop Administrator exams. Includes a CD with valuable study tools for the MCITP exams including video walkthroughs, flashcards, and two practice exams. Windows 7 Desktop Support and Administration provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job."--

Provided by publisher.

A manual for Windows 7 desktop technicians and administrators

It is estimated that 90 percent of the world’s computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you’ll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job.

  • Covers troubleshooting, hardware and software applications, large-scale desktop environment management, and planning and configuring the desktop infrastructure using Windows 7
  • Provides plenty of relevant information for those seeking MCITP certification, including full coverage of the exam objectives for both Desktop Support Technician and Desktop Administrator exams
  • Includes a CD with valuable study tools for the MCITP exams including video walkthroughs, flashcards, and two practice exams.

Windows 7 Desktop Support and Administration provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Introduction xxiii
Chapter 1 Planning for the Installation of Windows 7
1(56)
Choosing a Windows 7 Edition
2(5)
x86 vs. x64
4(1)
AppLocker
5(1)
BitLocker
5(1)
BranchCache
5(1)
Windows XP Mode
6(1)
Software Assurance
6(1)
Local Installation
7(3)
Designing User State Migration
10(14)
User State Migration Toolkit
11(2)
Performing In-Place Migration
13(7)
Wipe-and-Load Migration vs. Side-by-Side Migration
20(1)
Determining Which User Data and Settings to Preserve
21(1)
Local vs. Remote Storage Considerations
22(1)
Securing Migrated Data
23(1)
Testing Designed Strategy
23(1)
Virtualization Considerations
24(18)
Considering a VDI Environment
24(5)
Windows XP Mode
29(9)
Installing Integration Components
38(4)
Planning and Managing Client Licensing and Activation
42(12)
Licensing Strategy and Compliance
42(3)
Software Manager Licensing Manager Tool
45(2)
Volume Activation Methods
47(1)
Multiple Activation Key
48(2)
Key Management Service and Licensing Infrastructure
50(4)
Virtualization Licensing
54(1)
Summary
54(1)
Chapter Essentials
55(2)
Chapter 2 Automating the Deployment of Windows 7
57(64)
Understanding and Designing Images
58(7)
Understanding Imaging
59(1)
Designing Images
60(2)
Creating Images on Reference Computers
62(1)
Running Sysprep
63(2)
Choosing a Deployment Strategy
65(3)
A Comparison of Installations
66(1)
Deployment Tools Overview
67(1)
Imaging with the Windows Automated Installation Kit
68(20)
ImageX
69(6)
Understanding the Deployment Image Servicing and Management Tool
75(5)
Preinstallation Environment
80(4)
System Image Manager
84(4)
Deploying Images with Windows Deployment Services
88(19)
WDS Requirements
88(1)
Deploying Images with WDS
89(2)
Adding and Configuring WDS
91(13)
Capturing Images with WDS
104(3)
Using the Microsoft Deployment Toolkit 2010
107(12)
Installing MDT 2010
109(1)
Creating a MDT 2010 Deployment Share
110(3)
Creating a Task Sequence
113(6)
Summary
119(1)
Chapter Essentials
120(1)
Chapter 3 Using the Command Prompt and PowerShell
121(58)
Using the Windows Command Prompt
122(28)
Launching the Command Prompt
123(1)
Command Prompt Basics
124(3)
System Variables Identify the Environment
127(1)
Commands Use Paths
128(6)
Copy and Paste with the Command Prompt
134(1)
Capturing the Output
135(1)
A Sampling of Commands
136(7)
Advanced Shell Commands
143(2)
Creating a Batch File
145(2)
Scheduling a Batch File
147(3)
Just a Glimpse
150(1)
Using Windows PowerShell and the PowerShell ISE
150(26)
Windows PowerShell ISE
151(1)
PowerShell Commands
152(1)
Verbs and Nouns
153(1)
Sending Output to a Text File
154(1)
PowerShell Syntax
154(3)
Running PowerShell Scripts
157(7)
Using PowerShell Commands
164(12)
Summary
176(1)
Chapter Essentials
176(3)
Chapter 4 Managing the Life Cycle---Keeping Windows 7 Up to Date
179(44)
Keeping Windows Up to Date
180(10)
Deploying Updates
182(1)
Auditing Updates
182(1)
Deploying Service Packs and Rollups
183(1)
Windows Update Client
184(1)
Viewing Windows Update Settings
185(2)
Installing, Hiding, and Restoring Updates
187(2)
Viewing Update History
189(1)
Choosing an Update Tool
190(2)
Using MBSA for Security Audits
192(10)
Picking Computers to Scan
193(2)
Vulnerability Checks
195(3)
Installing MBSA
198(1)
Running the MBSA
198(1)
Running the MBSACLI
199(3)
Using Windows Server Update Services
202(19)
WSUS Updates
204(1)
WSUS Requirements
205(1)
Installing, Configuring, and Using WSUS
205(16)
Summary
221(1)
Chapter Essentials
222(1)
Chapter 5 Maintaining and Troubleshooting Windows 7
223(66)
Identifying and Resolving Performance Issues
224(24)
Analyzing Logs with Event Viewer
225(3)
Using the Action Center
228(6)
Configuring Services
234(8)
Managing Power Settings
242(6)
Using Windows RE
248(15)
Accessing the WinRE
249(5)
Using the WinRE
254(9)
Managing Hardware in Windows 7
263(13)
Managing Memory
263(4)
Managing Disks
267(4)
Managing BIOS
271(1)
Managing Devices
271(5)
Troubleshooting Boot Issues
276(10)
Understanding the Boot Phases
276(4)
Using Advanced Boot Options
280(2)
Using MSConfig
282(3)
Startup and Recovery Options
285(1)
Summary
286(1)
Chapter Essentials
287(2)
Chapter 6 Configuring and Troubleshooting Application Issues
289(28)
Installing and Configuring Software
290(9)
Installation Permissions
291(1)
Licensing Restrictions
292(1)
Digital Signing
292(4)
Enabling and Disabling Features
296(3)
Designing a Delivery Strategy
299(2)
Windows XP Mode
299(1)
Virtual PC
299(1)
Remote Desktop Services
300(1)
Application Virtualization
301(1)
Designing a Deployment Strategy
301(4)
Identifying Deployment Concerns
301(2)
Choosing a Deployment Method
303(2)
Identifying and Resolving Software Failure Issues
305(9)
Checking and Repairing Installations
305(2)
Checking the Logs
307(2)
Problem Steps Recorder
309(1)
Checking Whether an Application Runs in Safe Mode
310(1)
Managing Application Compatibility
310(4)
Summary
314(1)
Chapter Essentials
314(3)
Chapter 7 Networking with Windows 7
317(40)
Understanding Network Connectivity in an Enterprise
318(19)
Unicast, Multicast, and Broadcast
320(1)
Using IPConfig
320(2)
Understanding the DHCP Lease
322(5)
Understanding the IP Addresses
327(5)
Configuring a Network Interface Card
332(2)
Using Proxy Servers
334(3)
Resolving Names to IP Addresses
337(5)
Hostname Resolution Methods
337(3)
NetBIOS Name Resolution Methods
340(1)
Using NSLookup
340(2)
Using the Network and Sharing Center
342(7)
Public vs. Private Networks
344(4)
Changing Advanced Sharing Settings
348(1)
Troubleshooting Network Connectivity Problems
349(6)
Verifying Hardware and Cabling
350(2)
Using Ping
352(1)
Using Ping to Determine Scope of the Problem
353(1)
Troubleshooting and Resolving Name Resolution Issues
354(1)
Summary
355(1)
Chapter Essentials
355(2)
Chapter 8 Accessing Resources on a Network
357(36)
Accessing Network Resources
358(13)
Pointing to Network Resources
359(1)
Creating Shares on Windows 7
360(4)
Working with Printers on Windows 7
364(4)
Installing and Sharing Printers on Windows 7
368(2)
Connecting to a Shared Printer
370(1)
Understanding Permissions
371(17)
SIDs and DACLs
372(2)
NTFS
374(8)
Share Permissions
382(2)
Combining NTFS and Share Permissions
384(2)
Printer Permissions
386(2)
Identifying and Resolving Network Printer Issues
388(3)
Printer Issues
389(2)
Network Issues
391(1)
Server Issues
391(1)
Summary
391(1)
Chapter Essentials
392(1)
Chapter 9 Managing Windows 7 in a Domain
393(38)
Joining a Domain
394(8)
Creating a Test Bed
394(8)
Authentication vs. Authorization
402(8)
Authentication
402(1)
Authorization
402(1)
Built-in Groups
403(2)
Organizing Users with Groups
405(1)
Group Scope and Group Type
406(4)
Identifying and Resolving Logon Issues
410(6)
Hardware vs. Network
410(1)
Using Cached Credentials
411(1)
Password Expiration
412(1)
Determining Logon Context
412(2)
Logon Hours Compliance
414(1)
Time Synchronization
415(1)
Understanding User Profiles
416(10)
Standard Profiles
417(1)
Roaming Profiles
418(3)
Mandatory Profiles
421(1)
Super-Mandatory User Profiles
422(1)
Modifying the Default User Profile
423(2)
Configuring Settings with Scripts
425(1)
Anti-Malware Software
426(2)
Windows Defender
426(2)
Third-Party Anti-malware Software
428(1)
Summary
428(1)
Chapter Essentials
429(2)
Chapter 10 Managing Windows 7 with Group Policy
431(44)
Group Policy and the GPMC
432(28)
Enabling a GPO Setting
434(2)
Applying Multiple GPOs
436(8)
RSAT and the Group Policy Management Console
444(3)
User vs. Computer Settings
447(2)
Forcing Group Policy Updates
449(1)
Advanced Group Policy Settings
450(8)
WMI Filtering
458(1)
Using Group Policy Results
458(2)
Using Group Policy Modeling
460(1)
Group Policy Settings
460(12)
Managing User Profiles with Group Policy
461(1)
Logon and Startup Scripts
462(4)
Deploying an Application via Group Policy
466(1)
AppLocker
467(2)
Searching Group Policy
469(3)
Summary
472(1)
Chapter Essentials
473(2)
Chapter 11 Managing Security in Windows 7
475(36)
User Account Control
476(6)
UAC Settings
479(1)
Configuring UAC via Group Policy
480(2)
Security Policies
482(17)
Local Security Policy vs. Group Policy
483(1)
Account Policies
484(5)
Local Policies
489(8)
System Services
497(1)
Removable Storage Access Policy
498(1)
Designing BitLocker Support
499(6)
BitLocker with a TPM
500(1)
BitLocker without TPM
501(1)
BitLocker and Data Drives
501(1)
BitLocker Recovery Keys
501(2)
Storing BitLocker Recovery Data in AD DS
503(1)
BitLocker Active Directory Recovery Password Viewer Tool
503(2)
Windows Firewall
505(4)
Checking the Firewall Status
506(2)
Designing Firewall Rules
508(1)
Summary
509(1)
Chapter Essentials
510(1)
Chapter 12 Supporting Mobile Windows 7 Users
511(38)
Configuring and Troubleshooting Wireless Connectivity
512(15)
Using Wireless Security
513(2)
Configuring Wireless on Windows 7
515(4)
Connecting to a Wireless Network
519(3)
Setting Up Connections
522(1)
Troubleshooting Wireless Connections
523(4)
Troubleshooting Remote Access Issues
527(17)
Remote Access Overview
527(2)
Creating a Dial-up Connection
529(3)
Creating a VPN Connection
532(2)
Add a Certificate
534(1)
Troubleshooting a VPN Client
535(8)
A Few Words about Teredo
543(1)
Understanding DirectAccess
544(1)
Using BranchCache
545(2)
BranchCache Modes
546(1)
BranchCache Requirements
546(1)
Summary
547(1)
Chapter Essentials
547(2)
Chapter 13 Administering Internet Explorer
549(30)
Managing Windows Internet Explorer Settings
550(13)
Managing Cache
551(5)
InPrivate Browsing
556(2)
InPrivate Filtering
558(1)
SmartScreen Filter
559(2)
Security Zones
561(1)
Protected Mode
562(1)
Understanding Advanced Settings
563(8)
Certificate Settings
565(3)
Active Content
568(1)
Branding Internet Explorer
568(1)
Group Policy Settings
569(2)
Troubleshooting Internet Explorer Issues
571(5)
Check Network and Proxy Settings
572(1)
Troubleshoot Plug-ins and Add-ons
572(2)
Restore IE Original Settings
574(1)
Disable Add-on Crash Detection
575(1)
Enable Compatibility View
576(1)
Summary
576(1)
Chapter Essentials
577(2)
Appendix A Objective Mapping to
Chapter Titles		 579(10)
Appendix B About the Companion CD 589(4)
Glossary 593(22)
Index 615
Darril Gibson, MCT, MCITP: Vista, MCITP: Server 2008, MCITP: Windows 7, is the CEO of Security Consulting and Training, LLC, and an adjunct professor at EPCI College of Technology. He teaches, writes, and consults on a wide variety of security and IT topics to private and government clients. Darril has authored or coauthored numerous books on a number of technologies, including Windows Vista, Windows Server 2008, and SQL Server 2005 and 2008. He holds many IT certifications in addition to those listed above.
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