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CompTIA Aplus Certification All-in-One Exam Guide, Eleventh Edition (Exams 220-1101 & 220-1102) 11th edition [Hardback]

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  • Formāts: Hardback, 1472 pages, height x width x depth: 259x239x53 mm, weight: 2422 g, 788 Illustrations
  • Izdošanas datums: 12-Jan-2023
  • Izdevniecība: McGraw-Hill Education
  • ISBN-10: 1264609906
  • ISBN-13: 9781264609901
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CompTIA Aplus Certification All-in-One Exam Guide, Eleventh Edition (Exams 220-1101 & 220-1102) 11th editionPalielināt
  • Formāts: Hardback, 1472 pages, height x width x depth: 259x239x53 mm, weight: 2422 g, 788 Illustrations
  • Izdošanas datums: 12-Jan-2023
  • Izdevniecība: McGraw-Hill Education
  • ISBN-10: 1264609906
  • ISBN-13: 9781264609901
Citas grāmatas par šo tēmu:
Permanent link: https://www.kriso.lv/db/9781264609901.html
Keywords:
This bestselling on-the-job reference and test preparation guide has been fully revised for new 2022 exam objectives

This fully revised and updated resource offers complete coverage of the latest release of CompTIA A+ exams 220-1101 & 220-1102. Youll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive guide also serves as an essential on-the-job IT reference.

Covers all exam topics, including how to:





Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer components Install, configure, and maintain hard drives Manage input devices and removable media Set up, upgrade, and maintain Microsoft Windows Troubleshoot and fix computer problems Install printers and other peripherals Configure and secure mobile devices Connect to the Internet Set up wired and wireless networks Protect your personal computer and your network Implement virtualization and cloud-based technologies





Online content includes:





Practice exams for 1101 & 1102 with hundreds of questions One hour of video training from Mike Meyers TotalSim simulations of performance-based questions A collection of Mike Meyers favorite shareware and freeware PC tools and utilities
Acknowledgments xxix
Introduction xxxi
Chapter 1 Safety and Professionalism
1(28)
1102
1(1)
The Professional Tech
1(5)
Professional Appearance and Attire
2(1)
The Traits of a Tech
3(3)
Effective Communication
6(5)
Assertive Communication
6(2)
Respectful Communication Getting Answers
8(2)
Expectations and Follow-Up
10(1)
Be Prepared!
11(8)
Electrostatic Discharge (ESD)
11(1)
Antistatic Tools
12(3)
Electromagnetic Interference (EMI)
15(1)
Radio Frequency Interference (RFI)
15(1)
Physical Tools
16(1)
Personal Safety
17(2)
1101
19(7)
Troubleshooting Methodology
19(7)
Chapter Review
26(3)
Questions
26(2)
Answers
28(1)
Chapter 2 The Visible Computer
29(38)
Historical/Conceptual
30(1)
The Computing Process
30(7)
The Computing Parts
32(3)
Stages
35(1)
Why the Process Matters to Techs
36(1)
Breaking It Down
36(1)
1101
37(1)
Computing Hardware
37(4)
1102
41(1)
Computing Software
41(22)
Common Operating System Functions
41(1)
User Interfaces
42(10)
File Structures and Paths
52(4)
The Tech Utility Launch Points
56(7)
Chapter Review
63(4)
Questions
63(2)
Answers
65(2)
Chapter 3 CPUs
67(54)
Historical/Conceptual
67(1)
CPU Core Components
67(11)
The Man in the Box
68(3)
Registers
71(2)
Clock
73(3)
Back to the External Data Bus
76(2)
Memory
78(6)
Memory and RAM
78(2)
Address Bus
80(4)
1101
84(1)
Modern CPUs
84(17)
Developers
85(4)
Technology
89(12)
Selecting and Installing CPUs
101(13)
Selecting a CPU
102(2)
Installation Issues
104(10)
Troubleshooting CPUs
114(2)
Symptoms of Overheating
114(1)
Catastrophic Failure
115(1)
Beyond A+
116(1)
Hybrid Cores
116(1)
Process Nodes
116(1)
Chapter Review
117(4)
Questions
117(2)
Answers
119(2)
Chapter 4 RAM
121(32)
Historical/Conceptual
122(1)
Understanding DRAM
122(5)
Organizing DRAM
123(1)
Practical DRAM
123(2)
DRAM Sticks
125(2)
Consumer RAM
127(1)
Types of RAM
127(4)
SDRAM
127(2)
DDR SDRAM
129(2)
1101
131(6)
DDR3
131(1)
DDR4
132(1)
DDR5
133(1)
RAM Variations
134(3)
Working with RAM
137(11)
Do You Need More RAM?
137(7)
Getting the Right RAM
144(1)
Installing DIMMs
145(2)
Installing SO-DIMMs in Laptops
147(1)
Troubleshooting RAM
148(2)
Chapter Review
150(3)
Questions
150(2)
Answers
152(1)
Chapter 5 Firmware
153(38)
1101
153(1)
We Need to Talk
153(10)
Talking to the Keyboard
157(6)
CMOS and the System Setup Utility
163(15)
Touring the System Setup Utility
164(9)
Noteworthy BIOS/UEFI Security Settings
173(4)
Exiting and Saving BIOS/UEFI Settings
177(1)
Power-On Self-Test (POST)
178(3)
Before and During the Video Test: The Beep Codes
178(1)
Text Errors
179(1)
POST Cards
179(1)
The Boot Process
180(1)
Care and Feeding of BIOS/UEFI
181(5)
Default/Optimized Settings
181(1)
Clearing CMOS
182(1)
Losing CMOS RTC Settings
183(2)
Flashing the ROM
185(1)
Chapter Review
186(5)
Questions
186(2)
Answers
188(3)
Chapter 6 Motherboards
191(42)
Historical/Conceptual
192(1)
How Motherboards Work
192(3)
Layers of the PCB
192(1)
Form Factors
193(2)
1101
195(8)
Chipset
199(3)
Standard Components
202(1)
Additional Components
202(1)
Expansion Bus
203(17)
Structure and Function of the Expansion Bus
204(1)
PCI
205(1)
PCI Express
206(3)
Installing Expansion Cards
209(8)
Troubleshooting Expansion Cards
217(3)
Upgrading and Installing Motherboards
220(6)
Choosing the Motherboard and Case
220(3)
Installing the Motherboard
223(3)
Troubleshooting Motherboards
226(4)
Symptoms
226(1)
Techniques
227(1)
Options
228(2)
Chapter Review
230(3)
Questions
230(2)
Answers
232(1)
Chapter 7 Power Supplies
233(40)
Historical/Conceptual
234(1)
Understanding Electricity
234(2)
1101
236(1)
Powering the PC
236(6)
Supplying AC
237(5)
1102
242(5)
1101
247(12)
Supplying DC
247(12)
Installing and Maintaining Power Supplies
259(6)
Installing
259(2)
Cooling
261(4)
Troubleshooting Power Supplies
265(5)
No Motherboard
266(1)
When Power Supplies Die Slowly
267(1)
Fuses and Fire
268(1)
Redundant Power Supplies
268(1)
Modular Power Supplies
268(2)
Chapter Review
270(3)
Questions
270(2)
Answers
272(1)
Chapter 8 Mass Storage Technologies
273(32)
Historical/Conceptual
273(1)
How Hard Drives Work
273(2)
Hard Drives
274(1)
1101
275(5)
Solid-State Drives
276(4)
Connecting Mass Storage
280(8)
PATA
282(1)
SATA
283(3)
Esata and Other External Drives
286(1)
Refining Mass Storage Communication
286(2)
Protecting Data with RAID
288(8)
RAID
291(2)
Implementing RAID
293(1)
Software Versus Hardware
293(2)
Dedicated RAID Boxes
295(1)
Installing Drives
296(6)
Choosing Your Drive
296(1)
Cabling SATA Drives
297(1)
Connecting Solid-State Drives
298(1)
BIOS Support: Configuring CMOS and Installing Drivers
299(3)
Troubleshooting Hard Drive Installation
302(1)
Chapter Review
302(3)
Questions
302(2)
Answers
304(1)
Chapter 9 Implementing Mass Storage
305(64)
Historical/Conceptual
305(1)
Hard Drive Partitions
306(2)
1102
308(9)
Master Boot Record
309(3)
Dynamic Disks
312(1)
GUID Partition Table
313(1)
Other Partition Types
314(1)
When to Partition
315(1)
Partition Naming Problems
316(1)
Hard Drive Formatting
317(14)
File Systems in Windows
318(1)
FAT32
318(7)
NTFS
325(4)
ExFAT
329(1)
File Systems in macOS
330(1)
File Systems in Linux
330(1)
The Partitioning, Formatting, and Pooling Process
331(24)
Bootable Media
331(1)
Partitioning and Formatting with the Installation Media
332(2)
Disk Management
334(17)
Formatting a Partition
351(1)
Storage Spaces
352(3)
Maintaining and Troubleshooting Hard Drives
355(6)
Maintenance
356(5)
1101
361(5)
Troubleshooting Hard Drive Implementation
361(5)
Chapter Review
366(3)
Questions
366(2)
Answers
368(1)
Chapter 10 Essential Peripherals
369(50)
1101
369(1)
Supporting Common Ports
369(12)
Serial Ports
369(1)
USB Ports
370(9)
Thunderbolt Ports
379(1)
General Port Issues
380(1)
Common Peripherals
381(23)
Keyboards
382(3)
Pointing Devices
385(1)
Biometric Devices
385(3)
Barcode Scanner/QR Scanner
388(1)
Touch Screens
389(1)
KVM Switches
390(1)
Game Controllers and Joysticks
391(2)
Digitizers
393(2)
Multimedia Devices and Formats
395(9)
Removable Storage Devices
404(11)
Flash Memory
404(4)
Optical Media
408(7)
Chapter Review
415(4)
Questions
415(2)
Answers
417(2)
Chapter 11 Installing and Upgrading Operating Systems
419(38)
1102
420(1)
Windows Versions and Editions
420(8)
What About Windows 11?
420(1)
Windows 10 Home
421(1)
Workgroups vs. Domains
421(2)
Windows 10 Pro
423(3)
Windows 10 Pro for Workstations/Windows 10 Enterprise
426(1)
What Version of Windows Do I Have?
427(1)
Installing and Upgrading Windows
428(21)
Media Sources
428(2)
Types of Installation
430(3)
The OS Installation Process
433(14)
Troubleshooting Installation Problems
447(2)
Post-Installation Tasks
449(4)
Windows Updates
449(1)
Upgrading Drivers
449(1)
Restoring User Data Files (If Applicable)
449(1)
Installing Essential Software
450(1)
Migrating and Retiring Systems
450(2)
No Installation Is Perfect
452(1)
Chapter Review
453(4)
Questions
453(2)
Answers
455(2)
Chapter 12 Working with Operating Systems
457(50)
1102
457(1)
Registry
457(5)
Accessing the Registry
458(1)
Registry Components
458(2)
Talkin' Registry
460(1)
Manual Registry Edits
461(1)
Command-Line Registry Editing Tools
462(1)
Your Basic Windows Toolset
462(13)
System Configuration
463(1)
Windows Settings
464(3)
Control Panel
467(8)
Processes, Applications, and Services Tools
475(18)
Task Manager
475(7)
Resource Monitor
482(2)
Microsoft Management Console
484(9)
MacOS Preferences and Features
493(10)
System Preferences
494(6)
Apple ID
500(1)
AirDrop
501(1)
Spotlight
501(1)
Keychain
501(1)
FileVault
502(1)
Chapter Review
503(4)
Questions
503(1)
Answers
504(3)
Chapter 13 Users, Groups, and Permissions
507(44)
1102
508(1)
Authentication with Users and Groups
508(12)
Standard Accounts
508(2)
Groups
510(1)
Standard Account and Elevated Privileges
511(1)
Configuring Users and Groups in Windows
511(5)
Authentication Options
516(4)
Authorization Through NTFS
520(9)
NTFS Permissions
521(2)
Inheritance
523(2)
Permission Propagation
525(1)
Techs and Permissions
526(1)
Permissions in Linux and macOS
527(2)
Sharing Resources Securely
529(8)
Sharing Folders and Files
530(3)
Locating Shared Folders
533(1)
Protecting Data with Encryption
534(3)
Beyond Sharing Resources
537(10)
Security Policies
537(2)
User Account Control
539(3)
How UAC Works
542(2)
UAC in Modern Windows
544(3)
Chapter Review
547(4)
Questions
547(2)
Answers
549(2)
Chapter 14 Maintaining and Optimizing Operating Systems
551(44)
1102
552(1)
Maintaining Operating Systems
552(7)
Patch Management
552(2)
Scheduling Maintenance
554(2)
Controlling Autostarting Software
556(3)
Optimizing Operating Systems
559(16)
Installing and Removing Software
559(13)
Performance Options
572(3)
Preparing for Problems
575(15)
Backup and Recovery Options
575(3)
Backup Testing
578(1)
Backup Rotation Schemes
579(1)
Backing Up Personal Data
580(7)
System Restore in Windows
587(3)
Beyond A+
590(1)
Third-Party Backup Tools
590(1)
Chapter Review
591(4)
Questions
591(2)
Answers
593(2)
Chapter 15 Working with the Command-Line Interface
595(56)
1102
596(1)
Deciphering the Command-Line Interface
596(9)
Shells
597(1)
Accessing the Command-Line Interface in Windows
598(2)
Accessing the Command-Line Interface in macOS and Linux
600(2)
The Prompt
602(1)
Closing the Terminal
603(1)
Drives and Folders
603(2)
Mastering Fundamental Commands
605(12)
Structure: Syntax and Switches
605(5)
Changing Directory Focus: The cd Command
610(2)
Moving Between Drives
612(1)
Making Directories: The md/mkdir Command
613(1)
Removing Directories: The rd/rmdir Command
614(1)
Running a Program in Windows
615(1)
Running a Program in macOS and Linux
616(1)
Working with Files
617(7)
Reading Plaintext Files
618(1)
Using Wildcards to Locate Files
619(1)
Deleting Files
620(1)
Copying and Moving Files
621(1)
Pruning and Grafting Folder Trees
622(2)
Assorted Windows Commands
624(5)
Chkdsk(/f/r)
624(1)
Format
624(2)
Hostname
626(1)
Winver
626(1)
Gpupdate
626(1)
Gpresult
627(1)
Sfc
627(1)
Shutdown
628(1)
Keyboard Shortcuts
628(1)
Assorted macOS and Linux Commands
629(9)
See Running Processes: top and ps
629(3)
Grep
632(1)
Find
632(1)
Package Managers: Apt-Get and yum
633(2)
Nano
635(2)
Dd
637(1)
Df
637(1)
Shutdown
638(1)
Scripting
638(5)
Script Types and Languages
639(1)
Ask Not What You Can Do for Scripting
640(2)
Here Be Dragons
642(1)
Beyond A+
643(5)
Anatomy of a Script
643(3)
Environment Variables
646(2)
Chapter Review
648(3)
Questions
648(1)
Answers
649(2)
Chapter 16 Troubleshooting Operating Systems
651(36)
1102
651(1)
Common Windows Troubleshooting Procedures
651(14)
Turning Things Off and Back On
652(1)
System File Check
653(1)
Uninstall/Reinstall/Update Applications
653(1)
Resource Requirements
654(1)
Recovering When Windows Breaks
654(9)
Rebuild Windows Profiles
663(2)
Troubleshooting Common Windows OS Symptoms
665(11)
Blue Screen of Death
666(1)
Sluggish Performance
667(1)
Boot Problems
668(1)
Frequent Shutdowns
668(3)
Services Not Starting
671(1)
Applications Crashing
672(1)
Low Memory Warnings
672(1)
USB Controller Resource Warnings
672(1)
System Instability
673(1)
No OS Found
674(1)
Slow Profile Load
675(1)
Time Drift
675(1)
1101
676(1)
Troubleshooting Problems Related to Motherboard, CPU, RAM, and Power
676(7)
Power-On Self-Test
677(1)
Proprietary Crash Screens
677(1)
Black Screen
677(1)
No Power
678(1)
Sluggish Performance
679(1)
Overheating
679(1)
Burning Smell
680(1)
Frequent Shutdowns
681(1)
Application Crashes
681(1)
Grinding Noise
682(1)
Capacitor Swelling
682(1)
Inaccurate System Date/Time
682(1)
Chapter Review
683(4)
Questions
683(2)
Answers
685(2)
Chapter 17 Display Technologies
687(48)
1101
688(1)
Video Displays
688(12)
Flat-Panel Displays
688(3)
Projectors
691(3)
Common Display Features
694(6)
Display Adapters
700(5)
Motherboard Slot
700(1)
Graphics Processor
701(2)
Video Memory
703(1)
Integrated GPUs
703(1)
Connector Types and Associated Cables
704(1)
Installing and Configuring Video
705(2)
Software
706(1)
1102
707(10)
Working with Drivers
716(1)
1101
717(1)
Troubleshooting Video
717(7)
Troubleshooting Monitors
718(4)
Troubleshooting Projectors
722(1)
Troubleshooting Video Cards and Drivers
723(1)
Beyond A+
724(1)
Evaluating Monitors
724(6)
Resolution
724(2)
PPI
726(1)
Brightness
726(1)
Viewing Angle
726(1)
Response Rate
727(1)
Refresh Rate
727(1)
Contrast Ratio
728(1)
Color Depth
728(1)
Panel Techno logy
729(1)
High Dynamic Range
729(1)
Adaptive Sync
730(1)
Additional Display Topics
730(1)
MicroLED
731(1)
Egpus
731(1)
Chapter Review
731(4)
Questions
731(2)
Answers
733(2)
Chapter 18 Essentials of Networking
735(34)
1101
735(1)
Roles Hosts Play in Networks
735(4)
Networking Technologies
739(12)
Frames and NICs
740(3)
Ethernet
743(3)
Ethernet with Twisted Pair
746(2)
Ethernet with Alternative Connections
748(3)
Implementing Ethernet
751(15)
The Typical LAN
751(1)
Structured Cabling
752(13)
Going Wide
765(1)
Chapter Review
766(3)
Questions
766(1)
Answers
767(2)
Chapter 19 Local Area Networking
769(60)
1101/1102
769(1)
Interconnecting Networks
769(22)
Network Addressing with IPv4
772(2)
Network Addressing with IPv6
774(5)
Domain Name System
779(3)
Entering Client IP Information
782(1)
TCP vs. UDP
783(1)
TCP/IP Settings
784(1)
TCP/IP Tools
784(5)
Configuring TCP/IP
789(1)
Automatic Private IP Addressing
790(1)
Installing and Configuring a Wired Network
791(6)
Installing a NIC
791(4)
Configuring IP Addressing
795(1)
Connecting to a Switch
795(2)
Network Organization and Access Control
797(20)
Shared Resources
797(1)
Organizing with Workgroups
798(8)
Organizing with Domains
806(9)
File Servers and Drive Mapping
815(1)
Sharing Printers
816(1)
Troubleshooting Networks
817(8)
Repairing Physical Cabling
817(5)
Fixing Common Problems
822(3)
Chapter Review
825(4)
Questions
825(2)
Answers
827(2)
Chapter 20 Wireless Networking
829(38)
Historical/Conceptual
829(1)
Wireless Networking Components
829(2)
1101
831(4)
Wireless Networking Software
832(1)
Wireless Infrastructure
833(2)
1102
835(3)
Wireless Networking Security
835(3)
1101
838(1)
Wireless Networking Standards and Regulations
838(10)
IEEE 802.11-Based Wireless Networking
838(5)
Optimizing Wi-Fi Coverage
843(3)
Bluetooth
846(2)
1102
848(1)
Installing and Configuring Wireless Networking
848(10)
Wi-Fi Configuration
848(8)
Bluetooth Configuration and Troubleshooting
856(2)
Troubleshooting Wi-Fi
858(5)
Hardware Troubleshooting
859(1)
Software Troubleshooting
860(1)
Connectivity Troubleshooting
860(2)
Configuration Troubleshooting
862(1)
Chapter Review
863(4)
Questions
863(1)
Answers
864(3)
Chapter 21 The Internet
867(60)
Historical/Conceptual
867(1)
How the Internet Works
867(5)
TCP/IP: The Common Language of the Internet
870(1)
Internet Service Providers
870(1)
Connection Concepts
870(2)
1101
872(1)
Connecting to the Internet
872(13)
DSL
872(1)
Cable
873(1)
Fiber
874(1)
Wi-Fi
875(1)
WISP
876(1)
Cellular
876(3)
Satellite
879(1)
Connection to the Internet
879(6)
Using the Internet
885(4)
Internet Application Protocols
886(3)
1102
889(25)
Browsing the Web
889(10)
Communicating with Others
899(5)
Remote Access
904(8)
Sharing and Transferring Files
912(2)
1101
914(2)
Embedded Systems
914(2)
Internet Troubleshooting
916(8)
No Connectivity
917(2)
Limited Connectivity
919(1)
Local Connectivity
919(1)
Slow Network Speeds
919(3)
Latency and Jitter
922(1)
Poor VoIP Call Quality
923(1)
Chapter Review
924(3)
Questions
924(2)
Answers
926(1)
Chapter 22 Virtualization
927(32)
1101
927(1)
Hardware Virtualization
927(18)
Client-side Virtualization
929(1)
Benefits of Virtualization
930(3)
Purpose of Virtual Machines
933(2)
Creating a Virtual Machine
935(10)
Server-side Virtualization
945(1)
To the Cloud
945(10)
The Service-Layer Cake
947(5)
Ownership and Access
952(1)
Cloud Characteristics
953(2)
Desktop Virtualization
955(1)
Chapter Review
955(4)
Questions
955(2)
Answers
957(2)
Chapter 23 Portable Computing
959(46)
Historical/Conceptual
959(1)
Portable Computing Devices
959(3)
Taxonomy
960(2)
1101
962(5)
Input Devices
962(3)
Display Types
965(2)
Extending Portable Computers
967(7)
Single-Function Ports
967(2)
Networking Options
969(3)
Portable-Specific Expansion Slots
972(1)
Storage Card Slots
972(1)
General-Purpose Ports
972(2)
Managing and Maintaining Portable Computers
974(11)
Batteries
975(1)
Power Management
976(5)
Cleaning
981(1)
Heat
981(1)
Protecting the Machine
982(3)
Upgrading and Repairing Laptop Computers
985(10)
Disassembly Process
985(3)
Standard Upgrades
988(3)
Hardware/Device Replacement
991(4)
Troubleshooting Portable Computers
995(6)
Power and Performance
995(2)
Components
997(4)
Chapter Review
1001(4)
Questions
1001(2)
Answers
1003(2)
Chapter 24 Mobile Devices
1005(50)
1101
1006(1)
Mobile Computing Devices
1006(8)
Device Variants
1006(3)
Mobile Hardware Features
1009(5)
1102
1014(1)
Mobile Operating Systems
1014(11)
Development Models
1014(2)
Apple iOS and iPadOS
1016(2)
Google Android
1018(1)
Mobile OS Features
1019(6)
1101
1025(1)
Configuring a Mobile Device
1025(27)
Enhancing Hardware
1025(4)
Installing and Configuring Apps
1029(4)
Network Connectivity
1033(5)
Data
1038(1)
E-mail
1038(3)
Synchronization
1041(4)
Mobile Device Communication and Ports
1045(7)
Chapter Review
1052(3)
Questions
1052(2)
Answers
1054(1)
Chapter 25 Maintaining and Securing Mobile Devices
1055(46)
1101/1102
1055(1)
Troubleshooting Mobile Device Issues
1055(19)
Troubleshooting Tools
1056(3)
Touchscreen and Display Issues
1059(4)
Apps Not Launching
1063(1)
Overheating
1063(1)
Update Failures
1064(1)
Slow Response
1064(1)
Battery Life
1065(4)
Swollen Battery
1069(1)
Random Reboots and Freezes
1069(1)
Cannot Broadcast to an External Monitor
1070(1)
No Sound from Speakers
1070(1)
Connectivity and Data Usage Issues
1071(1)
GPS and Location Services Problems
1072(2)
Encryption Problems
1074(1)
Securing Mobile Devices
1074(12)
BYOD Versus Corporate-Owned Devices
1075(1)
Profile Security Requirements
1076(1)
Preventing Physical Damage
1076(1)
Combating Malware
1077(2)
Dealing with Loss
1079(1)
Recovering from Theft
1080(1)
Securing Your Data
1081(5)
Mobile OS and Application Security Issues
1086(11)
Troubleshooting Tools
1086(4)
Risks, Symptoms, and Clues
1090(7)
Chapter Review
1097(4)
Questions
1097(1)
Answers
1098(3)
Chapter 26 Printers and Multifunction Devices
1101(60)
1101
1102(1)
Printer and Multifunction Device Consumables
1102(22)
Printers
1102(15)
Scanners
1117(5)
Copy and Fax Components
1122(1)
Automatic Document Feeders
1122(1)
Connectivity
1123(1)
Physical Installation
1124(1)
The Laser Printing Process
1124(6)
Processing
1125(1)
Charging
1126(1)
Exposing
1127(1)
Developing
1127(1)
Transferring
1128(1)
Fusing
1128(1)
Cleaning
1129(1)
Installing a Multifunction Device
1130(7)
Setting Up Printers in Windows
1130(7)
1102
1137(4)
Configuring Print Settings
1137(2)
Optimizing Print Performance
1139(1)
Managing Public/Shared/Networked Devices
1140(1)
1101
1141(1)
Maintaining and Troubleshooting Printers
1141(17)
Maintaining and Troubleshooting General Issues
1141(7)
Maintaining and Troubleshooting Impact Printers
1148(1)
Maintaining and Troubleshooting Thermal Printers
1149(1)
Maintaining and Troubleshooting Inkjet Printers
1150(2)
Maintaining and Troubleshooting Laser Printers
1152(5)
Troubleshooting 3-D Printers
1157(1)
Chapter Review
1158(3)
Questions
1158(1)
Answers
1159(2)
Chapter 27 Securing Computers
1161(58)
1102
1161(1)
Analyzing Threats and Vulnerabilities
1161(10)
Threats
1162(8)
Vulnerabilities
1170(1)
Security Concepts and Technologies
1171(14)
Physical Security
1172(4)
Logical Security
1176(9)
Network Security
1185(15)
Malicious Software
1185(4)
Malware Signs and Symptoms
1189(2)
Malware Prevention and Recovery
1191(9)
1101
1200(11)
Firewalls
1200(10)
Internet Appliances
1210(1)
1102
1211(5)
Authentication and Encryption
1211(4)
Wireless Issues
1215(1)
Chapter Review
1216(3)
Questions
1216(2)
Answers
1218(1)
Chapter 28 Operational Procedures
1219(26)
1102
1219(1)
Implementing Best Practices Associated with Documentation and Support Systems Information Management
1219(9)
Asset Management
1220(3)
Documentation for Policies, Procedures, Industry Standards, and Compliance
1223(4)
Ticketing Systems
1227(1)
Knowledge Base/Articles
1228(1)
Change-Management Best Practices
1228(5)
Documented Business Processes
1229(1)
Change-Management Process
1230(3)
Environmental Impacts and Local Environmental Controls
1233(3)
Temperature, Humidity, and Ventilation
1233(2)
Hazardous Materials
1235(1)
Prohibited Content/Activity and Privacy, Licensing, and Policies
1236(5)
Data Classification
1236(1)
Regulated Data
1237(1)
Compliance
1238(1)
Licensing, End-User License Agreement, and Digital Rights Management
1238(2)
Incident Response
1240(1)
Beyond A+
1241(1)
Chapter Review
1242(3)
Questions
1242(2)
Answers
1244(1)
Appendix A Mapping to the CompTIAA+ Objectives
1245(34)
220-1101 Exam Objectives
1245(14)
220-1102 Exam Objectives
1259(20)
Appendix B About the Online Content
1279(4)
System Requirements
1279(1)
Your Total Seminars Training Hub Account
1279(1)
Privacy Notice
1279(1)
Single User License Terms and Conditions
1280(1)
TotalTester Online
1281(1)
Pre-Assessment
1281(1)
Playing the CompTIA A+ Introduction Video
1282(1)
Mike's CompTIA A+ Video Training Sample
1282(1)
TotalSims Sample for CompTIA A+
1282(1)
Mike's Cool Tools
1282(1)
Technical Support
1282(1)
Glossary 1283(74)
Index 1357
Michael Meyers, MCP, CompTIA A+, CompTIA Network+, CompTIA Security+ (Houston, TX), is one of the industry's leading authorities on CompTIA certification. He is the president and founder and Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of organizations including IBM, Lucent Technologies, GE, the FBI, the FAA and the United Nations. Mike is the best-selling author of the A+ Certification All-in-One Exam Guide.