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Creative Problem Solving for Managers: Developing Skills for Decision Making and Innovation 4th New edition [Hardback]

3.09/5 (11 ratings by Goodreads)
(University of Chester, UK)
  • Formāts: Hardback, 384 pages, height x width: 246x174 mm, weight: 703 g, 101 Line drawings, black and white; 4 Halftones, black and white; 16 Tables, black and white; 105 Illustrations, black and white
  • Izdošanas datums: 26-Nov-2013
  • Izdevniecība: Routledge
  • ISBN-10: 0415714028
  • ISBN-13: 9780415714020
Citas grāmatas par šo tēmu:
  • Formāts: Hardback, 384 pages, height x width: 246x174 mm, weight: 703 g, 101 Line drawings, black and white; 4 Halftones, black and white; 16 Tables, black and white; 105 Illustrations, black and white
  • Izdošanas datums: 26-Nov-2013
  • Izdevniecība: Routledge
  • ISBN-10: 0415714028
  • ISBN-13: 9780415714020
Citas grāmatas par šo tēmu:
An introduction to the skills necessary for creative problem solving offers a variety of case studies from a range of business situations.

Stimulating and developing the creative potential of all members of an organization (not just those in the more traditionally creative functions such as design or research and development) is widely seen as contributing to performance and results. This textbook introduces ideas, skills and models to help students understanding how creative thinking can aid problem-solving.

The latest edition of this well-regarded book brings the story up to date whilst retaining popular features such as case studies and case histories together with extensive diagrams, examples and thought-provoking questions. New to this edition are sections on thinking styles and types, creativity and its role in innovation, implementation, and software aids to creativity.

This rounded textbook will continue to be an ideal resource for a range of courses and modules across the business school curriculum including problem-solving, strategic management, creativity and innovation management.

Recenzijas

Given the uncertainties of the organisational environment, the ability to creatively approach, manage and resolve problems that are difficult to describe and structure, will be an increasingly valued business skill. This new edition of Creative Problem Solving for Managers offers up to date guidance on how to approach and resolve such problems.



Jon Curwin, Senior Learning and Teaching Fellow, Birmingham City Business School, UK



Creativity is a fundamental skill for business managers. Tony Proctors book provides an excellent practical guide to this topic. The case studies, creativity techniques and the pragmatic knowledge and insights within this book make it essential reading for managers, facilitators and students alike.



Dr Elspeth McFadzean, Visiting Academic Fellow, Henley Business School, University of Reading, UK



Essential reading for anyone aspiring to enhance organisational creativity and innovation. Supported by comprehensive and in-depth discussion of theory that provides an approach to creativity that really does work in practice. I have used previous editions as a core text at undergraduate and postgraduate levels and am inspired by the updates in this fourth edition. Lots of useful cases and examples to stimulate debate including the use of technologies in creativity brings this edition right up to date.



Dr Pauline Loewenberger, Lecturer, University of Bedfordshire Business School, UK



This is an excellent book for understanding how best to approach complex situations and come out with creative solutions to the strategic problems that managers face. Grounded in practice and providing detailed case studies of real business situations, this book is gives readers a solid foundation for developing their own creative solutions to problems.



Paul Hughes, Senior Lecturer, Durham University, UK



You will never again approach creativity and problem solving in quite the same light. Taking into account both the `what and `how, this valuable book provides readers with the knowledge needed to solve a range of management problems. A Masterpiece!



Dr Kim Hua Tan, Reader, The University of Nottingham, UK



Creativity is a life skill for leaders, managers, decision makers and students. The fifth edition of creative problem solving provides excellent techniques to creative and critical thinking. I have used cases, techniques, methods and examples from Tony Proctors book, which will help my students to acquire skills in high demand in business and government to solve complex problems.









Dr Wahabalbari Ahmed, Lecturer in Economics, Birmingham City University Business School

List of illustrations
x
Preface to the fourth edition xv
1 Creativity And Its Importance In Business
1(19)
Introduction
1(1)
Changing times
2(1)
Some definitions of creativity
3(1)
Invention and creativity
4(2)
The importance given to creativity in business
6(3)
How creative thinking may be used in management
9(2)
Conditions in which creative thinking is needed most
11(3)
Paradigm shift
14(1)
Questions
15(1)
Cases
16(4)
2 Blocks To Creativity
20(17)
Introduction
20(1)
The need to be ready for change
21(1)
Mindset
21(1)
When mindset blocks us
22(1)
Other barriers to an individual's creativity
23(1)
Dealing with an individual's blocks to creativity
23(2)
Diagnosing whether someone is blocked in their thinking
25(2)
How techniques help to overcome blocks
27(2)
Blocks to organizational creative thinking and ways of dealing with them
29(1)
Elements and conditions of creative organizations
30(1)
Questions
31(1)
Cases
32(5)
3 Theories Of Creativity And The Creative Problem-Solving Process
37(24)
Introduction
37(2)
Creative thinking
39(1)
The investment theory of creativity
39(2)
The brain as an information processor
41(4)
Convergent and divergent thinking
45(1)
The conditions of creative thinking
45(2)
Origin of creativity
47(2)
The cognitive theory of creativity
49(3)
How we get ideas: the index metaphor
52(2)
Problem-solving mechanisms
54(1)
Analogical reasoning
55(4)
Questions
59(1)
Cases
59(2)
4 Problem Solving And Improvisation
61(21)
Problem solving
61(2)
Models
63(3)
The problem-solving process
66(3)
The problem-solving process and the creative process
69(5)
Compositional and improvisational creativity
74(2)
Some limitations on format problem-solving approaches
76(2)
Questions
78(1)
Cases
78(4)
5 Factors Influencing People's Ability To Undertake Ideation
82(15)
What helps people get ideas
82(3)
The techniques
85(1)
Qualities of a creative person
85(2)
Thinking style
87(1)
Personality
87(2)
Learning style
89(1)
Mood or emotions
89(1)
Problems in groups
90(1)
The range of techniques and their suitability for solving different types of problem
91(1)
Conclusion
92(1)
Questions
93(1)
Cases
94(3)
6 Objective Finding, Fact Finding And Problem Finding/Definition
97(27)
Objective finding
99(2)
Fact finding and problem definition/redefinition
101(1)
Dimensional analysis
102(4)
Redefinition approaches
106(2)
Redefinition approaches: laddering
108(1)
Redefinition approaches: goal orientation
109(2)
Redefinition approaches: boundary examination
111(2)
Redefinition approaches: progressive abstractions
113(1)
Redefinition approaches: the `why' method
114(1)
Analytical techniques: decomposable matrices
114(3)
Analytical techniques: cause-and-effect diagrams
117(2)
Questions
119(1)
Cases
119(5)
7 Morphological Analysis And Related Techniques
124(24)
Introduction
124(1)
Checklists
125(3)
Attribute listing
128(3)
Morphological analysis
131(4)
Force-fitting triggers
135(3)
Heuristic ideation technique
138(1)
Component detailing
139(2)
Sequence-attribute modification matrix
141(2)
Questions
143(1)
Cases
144(4)
8 Brainstorming And Its Variants
148(19)
Introduction
148(1)
Classical brainstorming
149(3)
The process of brainstorming
152(4)
Wildest-idea variant
156(1)
Stop-and-go brainstorming
156(1)
Round-robin brainstorming
156(1)
Gordon-Little variation
156(1)
Trigger method
157(1)
Problems with brainstorming
158(1)
Brainwriting
159(1)
Brainlining
159(2)
Questions
161(1)
Cases
161(6)
9 Lateral Thinking And Associated Methods
167(26)
Introduction
167(1)
Overview
168(2)
Awareness
170(3)
Assumptions
173(1)
Alternatives
174(4)
Provocative methods
178(6)
Metaphorical thinking
184(1)
Analogy
185(2)
The discontinuity principle
187(1)
Six Thinking Hats
187(1)
Questions
188(1)
Cases
189(4)
10 Synectics
193(22)
Introduction
193(1)
Synectics
194(5)
Conducting synectics sessions
199(6)
Synectics in action
205(3)
Questions
208(1)
Cases
209(6)
11 Paradigm Breaking Techniques
215(16)
Introduction
215(1)
Weights for thought
215(3)
Paradigm breaking techniques
218(8)
Disruptive technology
226(1)
Questions
227(1)
Cases
227(4)
12 Miscellaneous Ideation Techniques
231(25)
Suggestion box, exhibits and competitions
231(1)
Cliches, proverbs and maxims
232(2)
Storyboarding
234(1)
Scenario writing
235(1)
Scenario day-dreaming
236(4)
Bionics
240(1)
Free association
240(2)
Two words
242(1)
Story writing
243(3)
Mind map
246(5)
TRIZ
251(1)
Vision building
252(1)
Questions
253(1)
Cases
253(3)
13 Evaluation
256(30)
Introduction
257(1)
Sorting
258(2)
Evaluation methods
260(7)
The process of choosing
267(2)
Qualitative evaluation: reverse brainstorming
269(2)
Financial evaluation
271(1)
Mathematical evaluation
272(1)
Pay-off tables
273(1)
Decision trees
273(1)
Exercising choice
274(2)
Questions
276(2)
Cases
278(8)
14 Implementing Ideas
286(17)
Introduction
286(2)
Ideas are not readily implemented
288(1)
Sources of resistance to change
289(1)
Role of communication in overcoming resistance to change
290(1)
Putting ideas into practice
291(2)
Reducing resistance to change
293(6)
Climate for change
299(1)
Questions
300(1)
Cases
301(2)
15 Computer-Assisted Creative Problem Solving
303(19)
Introduction
303(1)
History of development
303(3)
Structured approach to creative problem solving in computer programs
306(1)
Types of computer-assisted stimuli
306(3)
Conventional software
309(10)
Questions
319(1)
Cases
319(3)
Appendix 1 Case example of the creative problem-solving process 322(9)
Appendix 2 Notes on problems 331(4)
References 335(17)
Author index 352(3)
Subject index 355
Tony Proctor is Emeritus Professor in Marketing at the University of Chester, UK