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E-grāmata: Lean Innovation Cycle: A Multi-Disciplinary Framework for Designing Value with Lean and Human-Centered Design [Taylor & Francis e-book]

  • Formāts: 194 pages, 36 Line drawings, black and white; 36 Illustrations, black and white
  • Izdošanas datums: 12-Apr-2022
  • Izdevniecība: Productivity Press
  • ISBN-13: 9781003206347
  • Taylor & Francis e-book
  • Cena: 155,64 €*
  • * this price gives unlimited concurrent access for unlimited time
  • Standarta cena: 222,34 €
  • Ietaupiet 30%
  • Formāts: 194 pages, 36 Line drawings, black and white; 36 Illustrations, black and white
  • Izdošanas datums: 12-Apr-2022
  • Izdevniecība: Productivity Press
  • ISBN-13: 9781003206347
Currently, businesses are forced to be more innovative than ever before. Organizations must be sensitive to global trends -- such as digitization, globalization, and automation -- and at the same time build resilience and flexibility to combat unexpected changes in customer demand. The coronavirus pandemic is just the most recent and pronounced example of this new-normal business necessity. Amidst the disruption, many businesses are caught not knowing how to proceed. How ought one pursue or achieve innovation for the company? Are there different innovation strategies? Why might a business leader choose one over the other?

The Lean Innovation Cycle addresses these concerns by introducing a new multidisciplinary framework for both thinking about and pursing innovation. By taking key concepts from the quality management practices of Lean and Six Sigma, the framework augments these tools and disciplines by incorporating other problem-solving and design techniques, including Human-Centered Design. The result is a view of innovation that many business leaders will find fits nicely into their existing paradigm of strategy and operational discipline.

After the introduction of the framework, the book turns to understanding the differences, advantages, and tradeoffs in pursuing Lean Innovation in lieu of traditional, technologically driven innovation approaches. To this end, the book considers issues of sustainability, organizational strategy, and competitive advantage. The result is a thought-provoking dialogue that informs the reader about the key considerations of how best to pursue innovation within their business and the business environment, as well as the circumstances that might make one innovation strategy more congruent to an organizations culture, goals, and objectives than the other.
Acknowledgments xi
Author xiii
Introduction: Innovation, Customer Value, and Lean 1(14)
What is Innovation?
2(5)
What is Lean?
7(3)
Lean: Not Just for Manufacturing Anymore
10(2)
Conclusion
12(1)
References
12(3)
1 Lean Innovation and the Lean Innovation Cycle 15(12)
Lean Innovation and the Lean Innovation Cycle
15(1)
What's the Difference?
16(2)
Hoshin Kanri
18(1)
Gemba
19(1)
Analyze
20(2)
Ideation
22(1)
Kaizen
23(2)
Conclusion
25(1)
References
25(2)
2 Hoshin Kanri 27(22)
What is Hoshin Kanri?
27(2)
High-Level Process of Hoshin Kanri
28(1)
Vision, Mission, and Breakthrough Objectives
29(2)
Key Performance Indicators
31(6)
Leading and Lag Measures
32(2)
Tools for Hoshin Kanri
34(1)
The X-Matrix Tool
34(3)
Market Segmentation
37(3)
The Innovation Team
40(6)
Multidisciplinary Teams
40(2)
The Lean Innovation Team and the Organization
42(1)
Managing an Innovation Team
43(1)
The Obeya
44(2)
Conclusion
46(1)
References
47(2)
3 The Gemba 49(22)
Gemba in Traditional Lean
50(2)
What Are We Looking for in the Gemba?
52(1)
From Simple Lean Gemba to Lean Innovation Gemba
53(2)
Immersion Tools from Human-Centered Design
55(1)
Who to Observe?
55(5)
Experts
56(1)
Users
57(1)
Mainstream Users
57(1)
Extreme Users
58(2)
The Adaptation Curve
60(1)
Lean Innovation Gemba Methods
61(6)
Interviews
61(2)
Gemba Observation
63(1)
Peer-to-Peer Observation
63(1)
Analogous Inspiration
64(2)
The Usual Suspects: Focus Groups and Surveys
66(1)
Bringing It Back to the Lean Innovation Cycle
67(2)
References
69(2)
4 Customer-Driven Analysis 71(18)
The Customer Journey and Value Stream Mapping
73(1)
Cleaning Up with the VSCJ
73(3)
Kano Analysis
76(3)
Kano's Key Points
79(1)
Kano in Action
79(2)
Quality Function Deployment
81(1)
The House of Quality
82(3)
The Path to Innovation: QFD and Dominant Design
85(2)
References
87(2)
5 Ideation 89(16)
Tools for the Job
89(1)
See a Snake...Kill a Snake
90(1)
Generate
91(1)
Facilitation of the Ideation Phase
92(3)
Facilitating the Ideation Session
92(1)
Obeya for Ideation
93(1)
Facilitate through Affinity Diagramming
94(1)
Groupthink
95(3)
Be Quiet!
96(1)
Devil's Advocate
96(1)
Required Minimums
97(1)
Tools and Methods for the Ideation Space
98(2)
Find Themes and Create Insight Statements
98(1)
"How Might We?" Statements
99(1)
Visualize
100(1)
Prototyping
100(4)
Low Resolution
101(1)
Don't Lead the User
102(1)
Fail Fast to Learn Fast
103(1)
References
104(1)
6 Kaizen 105(16)
Concurrent Development
106(2)
Crashing the Critical Path
108(2)
PDCA
110(2)
Agile
112(4)
What Happened to My Tools?
116(2)
References
118(3)
7 Differences between Approaches to Innovation 121(16)
Levels of Innovation
122(5)
Technology Focused vs. Customer-Problem Focused
127(3)
Levels One and Two and the Lean Innovation Cycle
129(1)
Process Innovation
130(2)
Traditional Innovation
132(2)
The Risks of Technology-Led Innovation
133(1)
Conclusion
134(1)
References
135(2)
8 Sustainable Innovation 137(20)
Multigenerational Products
137(9)
Lean Innovation Cycle Tools Applied to MGPPs
141(4)
MGPPs and the Service Industry
145(1)
Mitigating Organizational Disruption
146(5)
Internal Capability Development through Sustainable Innovation
151(3)
Conclusion
154(1)
References
155(2)
9 Innovation and Organizational Strategy 157(16)
What Makes a Strategy a Winner?
158(1)
Innovation Strategy Frameworks for the Competitive Environment
158(4)
Internal Factors for Strategy
162(2)
Product Profiles Based on Innovation Strategy
164(3)
External Circumstances That Dictate Different Innovation Strategies
167(3)
To Innovate or Not to Innovate?
170(1)
Conclusion
170(1)
References
171(2)
10 Innovation and Competitive Advantage 173(16)
Three Types of Competitive Advantage
177(2)
Localized Advantage
179(2)
Creating Barriers to Entry through Traditional Innovation
181(2)
Competitive Advantage and the Lean Innovation Cycle
183(1)
Switching Costs and Innovation
184(4)
References
188(1)
Index 189
Michael Parent is a management consultant and Managing Director of Right Brain Consulting. Throughout his career, Michael has coached executives through strategic problem solving, operational excellence, and execution and has led continuous improvement projects in a myriad of industries and disciplines such as Manufacturing, Insurance, Product Development, and Human Resources.

Michael has written several articles that have been published in industry journals and websites. Likewise, Michael has participated as a guest and expert on podcasts such as The Gemba Academy Podcast and The Lean Blog Podcast with Mark Graban.

Michael holds a Bachelors Degree in Industrial and Operations Engineering from the University of Michigan in Ann Arbor and an MBA from the College of William and Mary Raymond A. Mason School of Business in Williamsburg VA. Michael is in pursuit of a Master Black Belt from Lawrence Technical University in Southfield, Michigan, and is expected to be certified in February 2021.