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Managing Corporate Social Responsibility: A Communication Approach [Mīkstie vāki]

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(University of Central Florida, USA), (University of Central Florida, USA)
  • Formāts: Paperback / softback, 208 pages, height x width x depth: 231x153x11 mm, weight: 290 g
  • Izdošanas datums: 02-Sep-2011
  • Izdevniecība: Wiley-Blackwell
  • ISBN-10: 1444336452
  • ISBN-13: 9781444336450
  • Mīkstie vāki
  • Cena: 41,64 €
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  • Formāts: Paperback / softback, 208 pages, height x width x depth: 231x153x11 mm, weight: 290 g
  • Izdošanas datums: 02-Sep-2011
  • Izdevniecība: Wiley-Blackwell
  • ISBN-10: 1444336452
  • ISBN-13: 9781444336450
Managing Corporate Social Responsibility offers a strategic, communication-centred approach to integrating CSR into organizations. Drawing from a variety of disciplines and written in a highly accessible style, the book guides readers in a focused progression providing the key points they need to successfully navigate the benefits and implications of managing CSR.Chapters are organized around a process model for CSR that outlines steps for researching, developing, implementing, and evaluating CSR initiativesEmphasizes stakeholder engagement as a foundation throughout the CSR Process ModelDiscusses ways to maximize the use of social media and traditional media throughout the processOffers international examples drawn from a variety of industries including: The Forest Stewardship Council, Starbucks Coffee, and IKEA.Draws upon theories grounded in various disciplines, including public relations, marketing, media, communication, and business
Contents in Detail ix
Acknowledgments xiii
1 Conceptualizing Corporate Social Responsibility
1(28)
2 Strategic CSR
29(22)
3 CSR Scanning and Monitoring
51(12)
4 Formative Research
63(26)
5 Create the CSR Initiative
89(20)
6 Communicate the CSR Initiative
109(28)
7 Evaluation and Feedback
137(16)
8 CSR Issues
153(12)
References 165(12)
Index 177
W. TIMOTHY COOMBS is a Professor in the Nicholson School of Communication at the University of Central Florida in Orlando. He is author of the award-winning Ongoing Crisis Communication (1999), Todays Public Relations (with Robert Heath, 2006), and Code Red in the Boardroom: Crisis Management as Organizational DNA (2006).

SHERRY J. HOLLADAY is a Professor in the Nicholson School of Communication at the University of Central Florida in Orlando. Her work has been widely published in several journals.

Together, W. Timothy Coombs and Sherry J. Holladay are authors of the award-winning books It;s Not Just PR: Public Relations in Society (Wiley-Blackwell, 2007) and PR Strategy and Application: Managing Influence (Wiley-Blackwell, 2010), and co-editors of The Handbook of Crisis Communication (Wiley-Blackwell, 2010).