Notes on the authors |
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xi | |
1 An Introduction to Criminal Justice Management |
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1 | (20) |
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So Who Is a Manager and Who Is Not? |
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5 | (2) |
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Rethinking Luther Gulick's POSDCORB |
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7 | (1) |
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8 | (6) |
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Private versus Public Management |
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14 | (1) |
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Career Paths in Criminal Justice Leading to Management Positions |
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15 | (1) |
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16 | (1) |
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References and Supplemental Sources |
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17 | (4) |
2 Management Positions in Criminal Justice |
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21 | (24) |
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The Police and Law Enforcement Management |
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24 | (3) |
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Managing the Prosecution of Criminal Suspects |
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27 | (2) |
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Defense Attorneys: Public Defenders and Private Counsel |
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29 | (1) |
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Managing Bail, Bond, and Pretrial Detention Services |
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29 | (1) |
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Managing Victim and Witness Services |
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30 | (1) |
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Managing the Judicial System |
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31 | (3) |
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Managing Adult Corrections |
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34 | (2) |
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Community Corrections, Probation, and Parole Officers |
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36 | (2) |
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38 | (1) |
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39 | (3) |
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References and Supplemental Sources |
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42 | (3) |
3 Historical Antecedents |
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45 | (32) |
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Pioneers and Predecessors of Modern Public Service Management Theory |
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46 | (25) |
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71 | (2) |
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References and Supplemental Sources |
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73 | (4) |
4 Leading in Criminal Justice |
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77 | (24) |
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77 | (2) |
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Attributes of Successful Leaders |
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79 | (3) |
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Authority versus Power versus Influence |
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82 | (4) |
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Human Relations School Theorists and the Hawthorne Studies |
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86 | (2) |
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Abraham Maslow: Hierarchy of Human Needs |
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88 | (1) |
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Frederick Herzberg: Motivation and Hygiene |
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88 | (1) |
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Douglas McGregor and Theory X versus Theory Y |
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89 | (1) |
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Fiedler, Luthans, and Contingency Management |
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90 | (5) |
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95 | (2) |
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References and Supplemental Sources |
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97 | (4) |
5 Organizing Criminal Justice |
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101 | (22) |
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101 | (4) |
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Organizational Principles and the Courts |
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105 | (1) |
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Organizational Principles and Law Enforcement |
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106 | (1) |
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Organizational Principles and Corrections |
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107 | (3) |
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Principles of Organization |
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110 | (5) |
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Organizational Structure and Function |
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115 | (1) |
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Applying Organizational Principles |
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116 | (2) |
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Management Theorists Consider the Three Models |
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118 | (2) |
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References and Supplemental Sources |
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120 | (3) |
6 Decision-Making and Planning |
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123 | (18) |
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Managerial Decision-Making |
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124 | (2) |
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Decision-Making: General Principles and External Planning Factors |
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126 | (1) |
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Criminal Justice Managerial Planning |
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127 | (3) |
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130 | (1) |
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Methods of Group Decision-Making: Cooperation and Consensus versus Competition |
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130 | (3) |
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Systems Management and Planning |
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133 | (1) |
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134 | (1) |
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134 | (2) |
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Organizational Development |
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136 | (2) |
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138 | (1) |
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References and Supplemental Sources |
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139 | (2) |
7 Evaluating, Appraising, and Assessing Performance |
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141 | (22) |
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141 | (1) |
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Managerial Issues in Personnel Evaluation |
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142 | (6) |
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Policy, Facility, and Organizational Evaluation |
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148 | (5) |
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153 | (1) |
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154 | (1) |
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155 | (1) |
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156 | (1) |
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156 | (4) |
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160 | (1) |
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References and Supplemental Sources |
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161 | (2) |
8 Staffing and Personnel Issues |
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163 | (26) |
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Historical Developments in Public Personnel Practices |
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163 | (10) |
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Scientific Management and Personnel Practices |
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173 | (1) |
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Programs for Affirmative Action |
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174 | (3) |
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Where Will Affirmative Action Take Us Next? |
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177 | (1) |
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177 | (1) |
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Sample Personnel Policies |
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178 | (5) |
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183 | (2) |
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References and Supplemental Sources |
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185 | (4) |
9 Training and Education for Criminal Justice |
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189 | (22) |
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A History of Criminal Justice Training and Education |
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189 | (3) |
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College Education for Criminal Justice |
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192 | (3) |
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Determining Training and Education Needs |
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195 | (1) |
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Continuing In-Service Training and Education |
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196 | (4) |
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Fitting into the Organization |
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200 | (1) |
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Occupational Socialization |
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200 | (3) |
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203 | (2) |
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Socialization in the Courts |
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205 | (1) |
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Socialization in Corrections |
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205 | (1) |
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General Socialization Strategies |
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206 | (1) |
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206 | (1) |
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References and Supplemental Sources |
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207 | (4) |
10 Allocating Key Organizational Resources |
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211 | (20) |
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211 | (1) |
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212 | (1) |
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212 | (1) |
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Reading and Using a Gantt Chart |
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212 | (2) |
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Network Analysis with CPM and PERT |
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214 | (2) |
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Allocating Equipment and Facilities |
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216 | (1) |
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Fiscal Management and Funding Sources in Public Service |
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217 | (3) |
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220 | (4) |
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224 | (2) |
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226 | (2) |
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References and Supplemental Sources |
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228 | (3) |
11 Reporting for Criminal Justice: Information Management and Organizational Communications |
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231 | (22) |
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231 | (1) |
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232 | (1) |
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233 | (1) |
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233 | (1) |
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Reporting and Communications Problems |
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234 | (3) |
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237 | (1) |
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Nonverbal Speech Cues (Paralanguage) |
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238 | (1) |
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The Language Itself: The Choice of Words |
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239 | (1) |
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Semantic Problems with the Spoken Word |
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240 | (1) |
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241 | (1) |
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Document Classification and Protecting Sensitive Information |
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242 | (3) |
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Computer and Communications Security (COMSEC) |
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245 | (1) |
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Information Sharing and Communication Networks |
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245 | (1) |
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Face-to-Face Communicating: Giving a Formal Briefing |
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246 | (1) |
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Information Storage and Retrieval Systems |
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247 | (1) |
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Making Use of Criminal Justice Data: Reporting Revisited |
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248 | (1) |
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249 | (2) |
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References and Supplemental Sources |
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251 | (2) |
12 Future Issues in Criminal Justice Management |
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253 | (18) |
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Natural Patterns in Change |
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256 | (1) |
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Issues Criminal Justice Managers Will Face in the Future |
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256 | (10) |
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266 | (2) |
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References and Supplemental Sources |
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268 | (3) |
Glossary |
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271 | (26) |
Index |
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297 | |