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E-grāmata: Managing Information Services: A Sustainable Approach 3rd edition [Taylor & Francis e-book]

  • Formāts: 440 pages
  • Izdošanas datums: 28-May-2011
  • Izdevniecība: Routledge
  • ISBN-13: 9781003577980
Citas grāmatas par šo tēmu:
  • Taylor & Francis e-book
  • Cena: 97,83 €*
  • * this price gives unlimited concurrent access for unlimited time
  • Standarta cena: 139,76 €
  • Ietaupiet 30%
  • Formāts: 440 pages
  • Izdošanas datums: 28-May-2011
  • Izdevniecība: Routledge
  • ISBN-13: 9781003577980
Citas grāmatas par šo tēmu:
This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.
List of Figures
vii
List of Tables
ix
List of Boxes
xi
Preface xiii
Acknowledgements xvii
Part I Management Influences in a Changing Landscape
1(32)
1 Managing in an Uncertain World
3(16)
2 Strategic Influences
19(14)
Part II Strategy and. Planning
33(110)
3 Strategic Planning: Positioning for a Sustainable Future
37(16)
4 Attracting and Retaining Talented People in Challenging Times
53(20)
5 Ensuring Value for Money and Enabling a Cost-Sustainable Future
73(28)
6 Knowledge and Information Management -- A Key to Survival
101(22)
7 Strategic Technology and Asset Management -- A Smarter Approach
123(20)
Part III Leadership and Innovation
143(122)
8 Leadership
149(14)
9 Utilizing a Values-Driven Culture for Sustainability
163(12)
10 Innovation and Creativity
175(8)
11 Engaging Change in Positioning for the Future
183(18)
12 Group Dynamics and Team Building
201(14)
13 Effective Negotiation and Conflict Management
215(14)
14 Managing the Political Arena
229(8)
15 Policy Making
237(8)
16 Personal Communication and Networking
245(10)
17 Managing Yourself and Others in Challenging Times
255(10)
Part IV Governance and Social Responsibility
265(86)
18 Ensuring Good Corporate Governance
269(14)
19 Using Authority and Influence
283(8)
20 Encouraging Transparency
291(10)
21 Managing for Sustainability
301(8)
22 Managing Risk
309(8)
23 Sustaining Trust and Continued Operations
317(16)
24 Evaluating Benefits and Performance
333(18)
Part V Customer and Market Focus
351(48)
25 Competitive Strategies
355(16)
26 Corporate Image and Communications
371(16)
27 Ensuring Service Quality
387(12)
Part VI Success and Sustainability
399(12)
28 Bringing it all Together
401(10)
Index 411
Jo Bryson is a senior management consultant and international speaker in strategy and planning. Her current consulting role involves assisting Chief Executive Officers lead, transform and change the strategic direction of their organizations. Previously Jo held senior management positions in the library, information and IT sectors at state and international government levels. .