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E-grāmata: Managing Information Services: A Sustainable Approach

3.08/5 (15 ratings by Goodreads)
  • Formāts: 440 pages
  • Izdošanas datums: 01-Nov-2024
  • Izdevniecība: Routledge
  • Valoda: eng
  • ISBN-13: 9781040280775
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  • Bibliotēkām
  • Formāts: 440 pages
  • Izdošanas datums: 01-Nov-2024
  • Izdevniecība: Routledge
  • Valoda: eng
  • ISBN-13: 9781040280775
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This third edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on managing for a sustainable future. Libraries and information services face uncertain times and this new edition tackles the challenges of planning and managing change, future-proofing for tomorrow, and leading the transformation to a sustainable future. The text also addresses the integration of information services including librarianship, records management and ICT. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.

Recenzijas

'The book is highly recommended because of its composition of topics, its original coverage and clarity of prose. I do think it will serve people working in the information business very well as both a handbook and as a source for inspiration. It will also work very well as a textbook - especially if students are able to use the text as a source for formulating further questions and problems. Anyway, it is a book one will return to because of its definitions, coverage of present issues and its sound approach.' Journal of Librarianship and Information Science, 44 (2), June 2012 Acclaim for previous editions:- 'Management is often considered to be a "dry" topic, and it is a pleasure to read a text book which from the outset establishes the need for dynamism, energy, vitality, inspiration, innovation and transformation. The book therefore describes itself - a textbook to meet the challenges that face managers in a diverse and changing profession... It is crammed with useful management tools and approaches and would be a useful addition to any information manager's bookshelf.' New Library World, Vol 108 No 5/6 2007 'This is an excellent textbook. It provides a clear conceptual overview of each topic which can be supplemented by further reading. The liberal use of headings and subheadings makes it easy to navigate. There is also an index to complement the book's logical and transparent structure. It is highly recommended as an introduction to management and leadership for its intended audience of those in the information services area and is of value for the wider services sector.' Australian Library Journal, February 2008 '... the 2nd edition of Jo Bryson's work on managing information services definitely belongs to must-read books for LIS professionals, especially those in managerial positions of various levels.' Journal of Documentation, Vol 65, No 5, 2009 '... a stimulating and thought-provoking fresh look at the bigger strategic issues that lie at the heart of managing sustainable services.' Library and Information Research, Vol 35, No 111, 2011

List of Figures
vii
List of Tables
ix
List of Boxes
xi
Preface xiii
Acknowledgements xvii
Part I Management Influences in a Changing Landscape
1(32)
1 Managing in an Uncertain World
3(16)
2 Strategic Influences
19(14)
Part II Strategy and. Planning
33(110)
3 Strategic Planning: Positioning for a Sustainable Future
37(16)
4 Attracting and Retaining Talented People in Challenging Times
53(20)
5 Ensuring Value for Money and Enabling a Cost-Sustainable Future
73(28)
6 Knowledge and Information Management -- A Key to Survival
101(22)
7 Strategic Technology and Asset Management -- A Smarter Approach
123(20)
Part III Leadership and Innovation
143(122)
8 Leadership
149(14)
9 Utilizing a Values-Driven Culture for Sustainability
163(12)
10 Innovation and Creativity
175(8)
11 Engaging Change in Positioning for the Future
183(18)
12 Group Dynamics and Team Building
201(14)
13 Effective Negotiation and Conflict Management
215(14)
14 Managing the Political Arena
229(8)
15 Policy Making
237(8)
16 Personal Communication and Networking
245(10)
17 Managing Yourself and Others in Challenging Times
255(10)
Part IV Governance and Social Responsibility
265(86)
18 Ensuring Good Corporate Governance
269(14)
19 Using Authority and Influence
283(8)
20 Encouraging Transparency
291(10)
21 Managing for Sustainability
301(8)
22 Managing Risk
309(8)
23 Sustaining Trust and Continued Operations
317(16)
24 Evaluating Benefits and Performance
333(18)
Part V Customer and Market Focus
351(48)
25 Competitive Strategies
355(16)
26 Corporate Image and Communications
371(16)
27 Ensuring Service Quality
387(12)
Part VI Success and Sustainability
399(12)
28 Bringing it all Together
401(10)
Index 411
Jo Bryson is a senior management consultant and international speaker in strategy and planning. Her current consulting role involves assisting Chief Executive Officers lead, transform and change the strategic direction of their organizations. Previously Jo held senior management positions in the library, information and IT sectors at state and international government levels. .