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E-grāmata: Mobile Marketing: How Mobile Technology is Revolutionizing Marketing, Communications and Advertising

3.66/5 (38 ratings by Goodreads)
  • Formāts: 272 pages
  • Izdošanas datums: 03-Feb-2017
  • Izdevniecība: Kogan Page Ltd
  • Valoda: eng
  • ISBN-13: 9780749479800
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  • Formāts: 272 pages
  • Izdošanas datums: 03-Feb-2017
  • Izdevniecība: Kogan Page Ltd
  • Valoda: eng
  • ISBN-13: 9780749479800
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" A growing portion of internet traffic is coming from smartphones and tablets. Net Marketshare put mobile's share of global browsing traffic at 10.3% in October 2012. This was the first time mobile had topped 10% of all browsing. In North America, the share of Web traffic from smart phones and tablets was estimated at 28% as of June 2012, with the time spent with mobile growing at 14 times the rate of desktop media. Although the importance of mobile technologies for marketing communications is widely recognized, the use of proper strategy is not really understood by a lot of marketers. To help determine what marketers can do and should be doing with the exponential growth in mobile device ownership, Daniel Rowles gives practical and hands-on training on how to design, implement and measure an effective digital strategy. Combining theoretical understanding of mobile's role in the marketing arena and practical exercises, Rowles teaches how to build a top-down strategy, encompassing all consumer touch points, to future-proof businesses against customers' ever-changing mobile interaction with brands"--

For those seeking a clear cut guide to harnessing the mobile consumer, this 2nd edition of Mobile Marketing provides a comprehensive overview for tackling the multi-screen generation of mobile technology. Readers will find succinct explanations on all the latest industry developments, tools and techniques, helping to demystify terms with practical advice and optimize an authoritative mobile marketing strategy across multiple devices.

Mobile Marketing 2e includes straightforward explanations on mobile optimized content, app development, social media and location-based services, plus how to construct effective approaches for mobile payments, wearable technology and augmented or virtual reality tools. Integrated with tactical checklists, easy application frameworks and powerful case study insights such as Tesco, Twitter, Brandwatch and Imperial College London, readers will gain a precise overview across their service provision, technology integration and content strategy to capture fast-moving consumers on the go.



How to optimize a multi-screen generation of mobile technology; a structured, comprehensive guide to integrating the latest mobile technology developments into the heart of your digital marketing strategy.

Recenzijas

"Very useful and a surprisingly compelling read. It articulates the theories and terminology of mobile marketing succinctly, with interesting graphs and case studies from around the world. I highly recommend this book to anyone who wants to know more about mobile marketing, mobile Web etc. Buy it. You aren't going to agree with all of it, you may already know some of it, but you will learn a lot from it." * Andy Favell, Editor, mobiThinking (about the previous edition) * "For most businesses, mobile marketing will be only a part of an Internet marketing strategy. This book clarifies why mobile marketing needs to be considered separately, and why mobile marketing is becoming increasingly important. I personally found this one of the most helpful books I have read this year, and I highly recommend it." * John Gibbs, Leading Business Books (about a previous edition) *

List of figures
xi
Foreword xiv
Acknowledgements xv
Introduction 1(4)
Looking in the wrong direction
1(1)
Focus on the user journey
1(1)
The human element
2(1)
Disruption
2(1)
Back to basics
2(3)
PART ONE Mobile marketing in perspective
5(48)
01 Introduction
7(2)
02 Understanding the user journey
9(16)
Technology for the sake of technology
10(1)
User journey and context
11(1)
Mobile and multi-channel marketing
12(1)
A multi-screen journey
13(1)
User journey examples
14(3)
Local intent
17(1)
Content marketing
17(1)
The stages of the user journey
18(3)
Content mapping
21(1)
Value proposition and user journey
21(4)
03 Technology change and adoption
25(8)
Forty years of radical change
25(1)
Integrated devices
26(1)
Smartphone adoption
26(1)
Global variations
27(1)
Benchmarking marketing activity
28(5)
04 Disruption and integration
33(8)
The death of in-store retail
34(1)
Convenience, choice and transparency
35(1)
Business culture
35(1)
Single-customer view
35(2)
Next step: marketing automation
37(1)
Mobile as a change enabler
38(3)
05 Devices, platforms and technology: why it doesn't matter
41(4)
Mobile-compatible is not mobile-optimized
41(1)
Technology challenges
42(2)
Audience segmentation
44(1)
Frictionless technology
44(1)
06 The future of mobile marketing
45(8)
Exponential development
45(2)
Technology as an enabler
47(1)
The near future
48(2)
Making things easier
50(1)
The distant future
51(1)
A guaranteed future prediction
52(1)
PART TWO The tactical toolkit
53(180)
07 Introduction
55(2)
08 Mobile sites and responsive design
57(26)
Start with the fundamentals
57(1)
Mobile site options
58(5)
Mobile design principles: mobile sites vs desktop sites
63(1)
Technology and jargon in perspective
64(1)
What responsive design really means
65(1)
The three-step quick and dirty guide to a responsive website
66(7)
A user-centred approach to mobile sites
73(8)
Mobile sites: conclusions
81(2)
09 Mobile and e-mail
83(20)
Focusing on mobile users
83(2)
Focusing on relevance
85(1)
E-mail and the user journey
86(3)
Selecting an e-mail service provider
89(1)
Gaining opt-ins and building a list
90(1)
List segmentation
91(3)
E-mail templates and design
94(7)
E-mail marketing: conclusions
101(2)
10 How to build an app
103(18)
Bolstering value proposition
104(1)
The app-building process
105(1)
Specification and wireframing
106(2)
Interaction and visual design
108(1)
Technical development and testing
108(1)
App store submission
109(1)
App marketing
110(2)
App maintenance
112(1)
Customer support
112(1)
Freelancers vs agencies
112(4)
Native apps vs web apps
116(2)
Platform wars
118(1)
Building an app: conclusions
119(2)
11 Social media and mobile
121(20)
User journey and value proposition
121(1)
Mobile social media experience
122(1)
Informing your social media approach
123(6)
Policy and planning
129(1)
Outreach, engagement and ego
130(4)
Social measurement
134(3)
Social media advertising
137(3)
Mobile social media: conclusions
140(1)
12 Mobile search
141(32)
Defining mobile search
141(1)
Desktop vs mobile results
142(4)
Search engine optimization (SEO)
146(13)
Link building
159(2)
Mobile SEO: conclusions
161(2)
Paid search
163(1)
PPC fundamentals
164(5)
PPC considerations
169(1)
Working with PPC agencies
170(1)
Mobile SEO and PPC working together
171(1)
Mobile search: conclusions
172(1)
13 Mobile advertising
173(10)
Mobile advertising objectives
174(1)
App advertising
175(1)
Ad networks vs media owners
175(1)
Targeting options
176(2)
Creative options
178(2)
Mobile ad features
180(1)
Ad reporting and analytics
181(1)
Mobile advertising: conclusions
182(1)
14 Augmented reality (AR) and virtual reality (VR)
183(10)
Augmented reality in perspective
183(3)
Adoption levels
186(1)
Beyond visual AR
187(1)
Virtual reality in perspective
188(1)
Virtual reality and mobile
189(2)
Virtual reality and 360 images
191(1)
Virtual reality innovation
191(1)
Augmented and virtual reality: conclusions
192(1)
15 Quick response (QR) codes
193(8)
QR codes in perspective
194(1)
Practical applications
195(1)
QR code adoption
196(1)
The most important thing to understand about QR codes
196(1)
Making your QR code beautiful (well, less ugly anyway)
197(1)
Practical guide to using QR codes in the real world
198(2)
QR codes: conclusions
200(1)
16 Location-based devices and beacons
201(6)
Location-based services
201(1)
Location check-ins
201(1)
Integrated data
202(1)
The opportunity of beacons
202(3)
Beacon adoption: conclusions
205(2)
17 Near field communication (NFC) and mobile payments
207(4)
Near field communication
207(2)
Mobile payments
209(2)
18 Instant messenger (IM) apps and short messaging service (SMS)
211(6)
IM vs SMS in perspective
211(1)
SMS is personal
212(1)
Types of SMS communications
212(1)
SMS app links
213(1)
IM bots and live chat
214(2)
IM and SMS: conclusions
216(1)
19 Mobile analytics
217(16)
The marvels of Google Analytics
217(1)
Setting up Analytics
218(1)
Core reports
219(9)
Multi-Channel Funnels
228(3)
Tracking code
231(2)
PART THREE Mobile marketing checklists
233(12)
20 Introduction
235(2)
21 Checklists
237(6)
Mobile marketing strategy
237(1)
Mobile site development
238(1)
Building your app
239(1)
Social media and mobile
240(1)
Mobile search
241(2)
22 Conclusions
243(2)
References 245(7)
Index 252
Daniel Rowles has worked in digital marketing for almost 20 years on both the client and agency sides. He is a Course Director for the CIM, lecturer at Imperial College London and Cranfield School of Management and lead judge of the CIM Marketing Excellence awards. He is also the host of the Digital Marketing Podcast, a global top-ten business podcast on iTunes. His company TargetInternet.com has helped clients of all types to use digital marketing more effectively, including the BBC, Vodafone, Sony, Oracle and Tesco.