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Public Relations and the Digital: Professional Discourse and Change 2022 ed. [Hardback]

  • Formāts: Hardback, 230 pages, height x width: 210x148 mm, weight: 457 g, 2 Illustrations, color; 4 Illustrations, black and white; XX, 230 p. 6 illus., 2 illus. in color., 1 Hardback
  • Sērija : Communicating in Professions and Organizations
  • Izdošanas datums: 30-Sep-2022
  • Izdevniecība: Palgrave Macmillan
  • ISBN-10: 3031139550
  • ISBN-13: 9783031139550
  • Hardback
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  • Formāts: Hardback, 230 pages, height x width: 210x148 mm, weight: 457 g, 2 Illustrations, color; 4 Illustrations, black and white; XX, 230 p. 6 illus., 2 illus. in color., 1 Hardback
  • Sērija : Communicating in Professions and Organizations
  • Izdošanas datums: 30-Sep-2022
  • Izdevniecība: Palgrave Macmillan
  • ISBN-10: 3031139550
  • ISBN-13: 9783031139550

This book takes a people-centred approach to the ever-fluid and rapidly-transforming professional world of public relations (PR) in the age of digital platforms. As everyday PR work becomes increasingly shaped by the platform economy, this is transforming how the PR profession talks about itself, its issues and concerns. Drawing on different textual genres and discursive strategies, the author examines the shifting boundaries between PR and adjacent fields such as advertising, marketing and journalism – and illuminates varied lifeworlds of PR professionals from different backgrounds, races and genders. Written for academics, practitioners and those interested in the world of public relations, the book will also be enjoyed by young professionals working in this interesting and fast-changing occupation.


1 Introduction: Public Relations in the Digital Age
1(26)
Platformising the Public Relations Profession
1(2)
Disarticulating PR Skills
3(2)
Stubbornness of Legacy Discourses
5(1)
Public Relations as Professional Discourse
6(7)
Different Cultures and Working Lives
7(2)
Feminisation
9(1)
PR in Societal Discourses
10(2)
PR as Attractive, Creative Career
12(1)
PR's Critical Moment
13(4)
"It Is the People Who Dance..."
17(1)
PR's Professional Discourses: Theory and Method
18(1)
Author's Warrant
19(2)
How the Book Is Organised
21(1)
References
22(5)
2 Public Relations' Professional Boundary-Work
27(24)
Introduction
27(2)
PR's Discursive Boundaries
29(3)
PR Profession as Boundary-Work
32(6)
Expansionary Discourses
33(1)
Protectionist Discourses
34(3)
Hybridising Discourses
37(1)
Analysing PR's Field-Level Discourses
38(6)
Participants: Status, Authority, Asymmetries
39(1)
Professional Genres: Conditions, Deployment, Intertextualities
40(1)
Working with Field-Level Textual Data
41(1)
Genres Generated by Professions
41(1)
Genres Generated About Professions
42(1)
Genres Generated Adjacent to Professions
43(1)
Discourse Limitations
44(1)
Conclusion
45(1)
References
45(6)
3 Be Digital
51(30)
PR's Digital `Technophobia'
51(4)
Hybridising Roles and Digital Capital
55(3)
Recruitment Ads as Discursive Texts
58(2)
Expansionary Language of Content Production
60(3)
Hybridising: Data-Driven Roles
63(3)
Protecting Traditional PR Skills
66(4)
Content Production---Platforms' Knowledge Apparatus
70(1)
Conclusion: Small World Relationships vs Big Data Personas
71(3)
References
74(7)
4 Be Creative
81(28)
Who Owns Creativity?
81(4)
Client-Driven Creative Processes
85(2)
Defining PR Creativity
85(2)
Technocapitalism and Commodified Creativity
87(2)
Platform Tools and Beta Creativity
89(2)
Edelman Corporate Insights: Positioning `Earned Creative' as PR Specialism
91(2)
Protecting PR as a Stand-Alone Discipline
93(3)
Expanding into Advertising's Creative Territory
96(2)
Hybridising PR and Data
98(2)
Conclusion: Blurring Creative Boundaries
100(2)
References
102(7)
5 Be Included
109(28)
Introduction: Diversity Avalanche
109(4)
Diversity and Racial Capitalism
113(2)
Protecting Professional Habitus of Whiteness
115(2)
Diversity: Driving Global Expansion
117(1)
Creative Hybridisation Through Diversity
118(1)
CIPR Webinar and Race in PR Report
119(12)
Diversity Dividend: PR's Unwanted Morality Tale
121(3)
Black Bodies, White Spaces: When Black Professionals Are `Disappeared'
124(2)
White Ignorance: Communicators Refuse to `Boundary Span'
126(1)
Enforced Silences: Don't Talk About Racism
127(4)
Conclusion: Digital Platforms and Racial Capitalism
131(2)
References
133(4)
6 Be Social
137(32)
PR in an Era of Hypervisibility
137(1)
PR in Financial Markets
138(2)
Monstrous Discourses: When PR Becomes the News
140(1)
Monsters as Boundary Phenomena
141(2)
Corporate Communicators and Journalists: Professional Imperatives
143(2)
Monstrous Discourses: Goldman Sachs' PR
145(2)
Goldman Sachs in the News
147(1)
Journalism vs PR Discourses
148(14)
Financial Journalists Protect Their Expert `Borders' from Alt Media
149(7)
Communication Chiefs Defend PR's Professional Borders
156(3)
Goldman's PR Chief Mounts Defence by Proxy
159(3)
Conclusion: Hypervisibility, Sociality and Professional Monsters
162(2)
References
164(5)
7 Be Posthuman
169(28)
Introduction
169(1)
Digital Humans, Digital Employees
170(3)
Understanding AI
173(2)
AI in Everyday PR
175(1)
Professionalism, AI and the Posthuman PR Practitioner
176(2)
Cheerleading `Digital Employees'
178(11)
`Digital Employees' Expand into the Service Economy
179(3)
Hybridised PR Under Martech Control?
182(3)
PR-AI Client Relations: The Everyman that's Always on
185(2)
What if the Client Were an Algorithm?
187(2)
Conclusion: Whither the PR Strategist?
189(1)
References
190(7)
8 Conclusion: Be Platformised
197(26)
PR and the Digital: Field-Level Discourses
197(1)
The PR Profession: Boundary-Work with Advertising, Marketing, Journalism
198(4)
Closing the Production-Consumption Gap: New Platformised Professions
201(1)
The PR Professional: Individual Boundary Struggles
202(3)
Reconfiguring PR Knowledge in the Digital Age
205(5)
Upstream: Big Data Ownership, Management and Strategy
206(1)
Midstream: Evolving Roles and Influence
207(1)
Downstream: Battle for Content Production
208(2)
Platforms: Disarticulating Professional Work
210(2)
PR Futures
212(5)
Client vs Platform Imperatives
212(2)
PR Problems, Solutions and Agency
214(1)
PR: Representing the Digital Commons?
215(2)
References
217(6)
Index 223
Clea Bourne is Senior Lecturer and convenor of the MA Promotional Media: Public Relations, Advertising and Marketing at Goldsmiths, University of London, UK. Her research explores how twenty-first century economies are mediatised through various actors, practices and discourses. Clea is author of Trust, Power and Public Relations in Financial Markets, and has published widely in a range of journals and edited collections.