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x | |
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xii | |
How to use this Book |
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xiv | |
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SECTION 1 The Sociocultural Meaning of Brands |
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1 | (84) |
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1 Understanding the Social Psychology of Brands |
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3 | (18) |
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4 | (1) |
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Understanding consumer behaviour |
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5 | (5) |
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10 | (1) |
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11 | (1) |
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Low-involvement choice and emotion |
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12 | (1) |
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Brands and low-involvement choice |
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13 | (8) |
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21 | (26) |
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22 | (1) |
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22 | (1) |
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Emotion and consumer choice |
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23 | (1) |
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Social perspectives on emotion |
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24 | (1) |
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25 | (2) |
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Consumption and the symbolic meaning of goods |
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27 | (1) |
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A conceptual model of emotion-driven choice |
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27 | (1) |
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Emotion and preference formation |
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28 | (3) |
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Justification of emotion-driven choice |
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31 | (1) |
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The process of emotion-driven choice |
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32 | (1) |
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32 | (2) |
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Trust in human relationships |
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34 | (1) |
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A model of trust and confidence in brands |
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34 | (1) |
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Emotional brand associations |
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35 | (3) |
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Implications for brand strategy |
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38 | (9) |
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3 The Symbolic Meaning of Brands |
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47 | (19) |
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48 | (1) |
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The postmodern consumer and symbolic meaning |
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48 | (1) |
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The postmodern consumer and identity |
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49 | (2) |
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Identity and self-symbolic consumption |
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51 | (1) |
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Lived versus mediated experience |
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52 | (1) |
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Symbolic meaning, advertising, and brands |
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52 | (2) |
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Identity and social-symbolic consumption |
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54 | (3) |
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Some implications for brand strategy |
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57 | (9) |
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4 Cultural Meaning Systems and Brands |
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66 | (19) |
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67 | (1) |
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Semiotics and brand meanings |
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67 | (2) |
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69 | (3) |
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Social differentiation and social integration |
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72 | (3) |
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75 | (10) |
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SECTION 2 Brand Equity and Brand Building |
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85 | (88) |
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87 | (21) |
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88 | (1) |
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88 | (1) |
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89 | (12) |
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The central role of brand equity in the management of brands |
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101 | (7) |
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6 Building Brands through Marketing Communication |
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108 | (33) |
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109 | (1) |
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The nature of brands and marketing communication |
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110 | (2) |
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Marketing communications strategy |
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112 | (8) |
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Brand communication strategy |
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120 | (9) |
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Building brands with non-traditional media |
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129 | (12) |
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7 Measuring Brand Performance and Equity |
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141 | (32) |
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142 | (1) |
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Tracking brand performance |
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142 | (4) |
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146 | (2) |
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Primary research for measuring brand equity |
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148 | (25) |
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SECTION 3 Managing Brands |
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173 | (112) |
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8 Brand Strategies 1---Symbolic Brands |
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175 | (20) |
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176 | (1) |
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Managing brand strategies in mindspace |
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176 | (2) |
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Symbolic brand strategies |
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178 | (1) |
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Personal meaning strategies |
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179 | (5) |
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Social differentiation strategies |
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184 | (4) |
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Social integration strategies |
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188 | (7) |
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9 Brand Strategies 2---Low-involvement Brands |
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195 | (22) |
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196 | (1) |
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Brand awareness and brand salience |
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196 | (1) |
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Brands and pre-conscious processes |
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197 | (1) |
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Minimal cognitive processes |
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198 | (4) |
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202 | (2) |
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Managing consumer perceptions |
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204 | (4) |
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Managing choice situations |
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208 | (1) |
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Increasing usage quantities |
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209 | (1) |
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210 | (7) |
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10 Brands, Innovation, and High Technology |
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217 | (23) |
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218 | (2) |
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Individual factors in the adoption of innovations |
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220 | (5) |
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The evolution of the active consumer |
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225 | (2) |
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Sociocultural factors in the adoption of innovations |
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227 | (2) |
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Managing high-technology brand strategy |
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229 | (11) |
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11 Brand Stretching and Retrenching |
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240 | (27) |
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241 | (1) |
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Product and brand portfolios |
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241 | (4) |
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Product portfolio management |
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245 | (7) |
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252 | (7) |
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Brand stretching in a postmodern world |
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259 | (8) |
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12 Managing Corporate Reputation |
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267 | (18) |
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268 | (1) |
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268 | (2) |
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Managing brand touchpoints |
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270 | (1) |
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Corporate reputation: vision, culture, and image |
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271 | (1) |
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Vision-Culture-Image gap analysis |
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272 | (2) |
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Corporate culture and the corporate brand |
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274 | (1) |
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Developing corporate brand strategy |
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274 | (3) |
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277 | (1) |
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278 | (1) |
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Managing the corporate brand image/reputation |
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279 | (6) |
Index |
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285 | |