Update cookies preferences

E-book: Politics of Crisis Management: Public Leadership under Pressure

3.59/5 (87 ratings by Goodreads)
, (Universiteit Utrecht, The Netherlands), , (Universiteit Leiden)
  • Format: PDF+DRM
  • Pub. Date: 21-Nov-2016
  • Publisher: Cambridge University Press
  • Language: eng
  • ISBN-13: 9781316849569
  • Format - PDF+DRM
  • Price: 30,86 €*
  • * the price is final i.e. no additional discount will apply
  • Add to basket
  • Add to Wishlist
  • This ebook is for personal use only. E-Books are non-refundable.
  • Format: PDF+DRM
  • Pub. Date: 21-Nov-2016
  • Publisher: Cambridge University Press
  • Language: eng
  • ISBN-13: 9781316849569

DRM restrictions

  • Copying (copy/paste):

    not allowed

  • Printing:

    not allowed

  • Usage:

    Digital Rights Management (DRM)
    The publisher has supplied this book in encrypted form, which means that you need to install free software in order to unlock and read it.  To read this e-book you have to create Adobe ID More info here. Ebook can be read and downloaded up to 6 devices (single user with the same Adobe ID).

    Required software
    To read this ebook on a mobile device (phone or tablet) you'll need to install this free app: PocketBook Reader (iOS / Android)

    To download and read this eBook on a PC or Mac you need Adobe Digital Editions (This is a free app specially developed for eBooks. It's not the same as Adobe Reader, which you probably already have on your computer.)

    You can't read this ebook with Amazon Kindle

Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact, while critics and bureaucratic competitors make use of social media to blame incumbent rulers and their policies. In this extreme environment, policymakers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In the new edition of this uniquely comprehensive analysis, the authors examine how strategic leaders deal with the challenges they face, the political risks and opportunities they encounter, the pitfalls they must avoid, and the paths towards reform they may pursue. The book is grounded in decades of collaborative, cross-national and multidisciplinary case study research and has been updated to include new insights and examples from the last decade. This is an original and important contribution from experts in public policy and international security.

More info

A newly updated edition of a concise and evidence-based approach to strategic crisis leadership.
List of Figures
vii
List of Tables
viii
Introduction to the Second Edition 1(2)
1 Managing Crises: Five Strategic Leadership Tasks
3(20)
1.1 Crisis Management and Public Leadership
3(2)
1.2 The Nature of Crises
5(4)
1.3 The Origins of Crises
9(3)
1.4 The Challenges of Strategic Crisis Management
12(3)
1.5 The Five Critical Tasks of Strategic Crisis Leadership
15(8)
2 Sense Making: Grasping Crises as They Unfold
23(26)
2.1 What the Hell Is Going On?
23(1)
2.2 Barriers to Crisis Detection
24(8)
2.3 Barriers to Understanding an Unfolding Crisis
32(7)
2.4 Effective Sense Making
39(4)
2.5 The Ubiquity of Surprise
43(6)
3 Decision Making and Coordinating: Shaping the Crisis Response
49(29)
3.1 The Myth of Top-Down Command and Control
49(2)
3.2 Crisis Leaders as Decision Makers
51(3)
3.3 Crisis Teams and Group Dynamics
54(3)
3.4 Crisis Responses on the Ground
57(5)
3.5 Crisis Coordination: Challenges, Forms, and Fault Lines
62(9)
3.6 Nurturing Crisis Coordination
71(3)
3.7 Deciding and Coordinating: Conclusions
74(4)
4 Meaning Making: Constructing a Crisis Narrative
78(24)
4.1 The Politics of Crisis Communication
78(2)
4.2 Framing Contests
80(6)
4.3 Crafting a Winning Frame
86(11)
4.4 Effective Meaning-making
97(5)
5 Ending a Crisis: Managing Accountability
102(24)
5.1 It Ain't Over Till It's Over
102(1)
5.2 How Crises End: Two Scenarios
103(4)
5.3 To End a Crisis: What Role for Leadership?
107(3)
5.4 Crisis Accountability: A Contest of Explanations
110(5)
5.5 Managing the Accountability Contest
115(5)
5.6 Accountability, Blame Games, and Democracy
120(6)
6 Learning and Changing: From Crisis to Reform
126(19)
6.1 Never Again!
126(2)
6.2 Learning from Crisis: Lessons from the Literature
128(4)
6.3 From Crisis to Reforms?
132(7)
6.4 The Tension Between Crisis Management and Reform Leadership
139(2)
6.5 Ambivalent Opportunities: From Crisis-Induced Reforms to Reform-Induced Crises
141(4)
7 How to Deal with Crisis: Lessons for Prudent Leadership
145(27)
7.1 Navigating Crises
145(1)
7.2 Grasping the Nature of Crises
145(3)
7.3 Improving Crisis Sense Making
148(5)
7.4 Improving Crisis Decision Making and Coordination
153(5)
7.5 Improving Crisis Meaning Making
158(2)
7.6 Improving Crisis Accounting
160(3)
7.7 Improving Crisis Learning and Reform Craft
163(3)
7.8 Being Prepared
166(2)
7.9 Prudent Crisis Leadership
168(4)
References 172(26)
Index 198
Arjen Boin is Professor of Public Institutions and Governance at the Institute of Political Science, Leiden University. Paul 't Hart is Professor of Public Administration at the Utrecht School of Governance, which he joined in 2001. Since June 2011 he has also been Associate Dean at the Netherlands School of Government in The Hague, a position he also held between 2002 and 2005. Eric Stern is Professor of Political Science at the Swedish Defence University, Editor-in-Chief of the Oxford Research Encyclopedia of Crisis Analysis, and a Fellow of the University of Delaware Disaster Research Center. Bengt Sundelius is Professor of Government at Uppsala University and the Swedish Defence University, and Strategic Advisor to the Director General of the Swedish Civil Contingencies Agency.